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Salvation Army

Welcome Desk Associate

Phoenix, AZ · On-site

The Salvation Army - Ray and Joan Kroc Corps Community Center - Phoenix, Arizona STATUS: Part-Time ... The Welcome Desk Associate will be the initial contact and resource to prospective, new, and ...

The Salvation Army

Welcome Desk Associate

Phoenix, AZ

$15.15/hr

The Salvation Army - Ray and Joan Kroc Corps Community Center - Phoenix, Arizona STATUS: Part-Time ... The Welcome Desk Associate will be the initial contact and resource to prospective, new, and ...

Leidos

$45K - $82K/yr

This role is part of the Sentinel G2 Army MI Enterprise, providing IT repair, maintenance ... Manage day-to-day help desk functions to guarantee the prompt, accurate, and successful resolution ...

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As of Jul 26, 2026, the average hourly pay for army desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

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An Army Desk job typically involves administrative, logistical, and operational support within military units. Personnel in this role handle documentation, communications, coordination of resources, and other clerical duties to ensure smooth operations. They may work closely with commanding officers, manage reports, and facilitate mission planning. This position is crucial for maintaining efficiency and organization within the armed forces.

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The Army does not typically provide a $10,000 sign-on bonus for all recruits, but bonuses vary based on the specific job, enlistment contract, and current recruiting incentives. Some specialized roles or conditions may qualify for bonuses, which are offered to attract qualified candidates. It is best to consult a recruiter for the most current and applicable incentives.

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The Army Desk is not a specific military job, but generally, entry-level positions such as administrative or support roles tend to have less strict requirements and may be easier to obtain. These roles often require basic skills, a high school diploma, and passing standard entrance tests like the ASVAB. However, ease of entry can vary based on current needs and individual qualifications.

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An Army Desk professional is responsible for managing various administrative functions, including processing correspondence, maintaining personnel records, and coordinating schedules or supplies. You’ll work in a structured, office-based environment—usually on a military installation—collaborating closely with both military personnel and civilian staff. The role often involves handling sensitive information and supporting unit operations through efficient documentation and communication. This position can serve as a solid foundation for career advancement within military administration or lead to specialized roles in logistics, personnel management, or operations.

What are the key skills and qualifications needed to thrive in the Army Desk position, and why are they important?

To thrive in an Army Desk role, strong organizational skills, attention to detail, and a foundational understanding of military administrative procedures are essential, often backed by relevant military or administrative training. Familiarity with military information systems, correspondence software, and secure document handling processes is typically required. Excellent communication, discretion, and multitasking abilities are valuable soft skills for navigating this role's demands. These capabilities ensure accuracy and efficiency in supporting operational units and maintaining critical records within the Army's administrative framework.

Is military intelligence a desk job?

Military intelligence roles, including those in the Army, often involve desk work such as analyzing data, preparing reports, and using computer systems. However, they can also include field operations and require security clearances, depending on the specific position and mission requirements.

What is G1, G2, G3, G4, G5 Army?

In the Army, G1 through G5 refer to different staff sections responsible for specific functions: G1 handles personnel and administration, G2 manages intelligence and security, G3 oversees operations and training, G4 is in charge of logistics and supply, and G5 focuses on civil affairs and strategic planning. These designations help organize command and support functions within military units.
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Infographic showing various Army Desk job openings in the United States as of July 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution, with an average salary of $48,154 per year, or $23.2 per hour.
Welcome Desk Associate

Welcome Desk Associate

Salvation Army

Phoenix, AZ • On-site

Part-time

Posted 18 days ago

Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 356 frontline employees who took The Breakroom Quiz

558th of 759 rated non-profit organizations

Job description

LOCATION: The Salvation Army - Ray and Joan Kroc Corps Community Center - Phoenix, Arizona
STATUS: Part-Time/Non-Exempt
Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Summary:
The Welcome Desk Associate is responsible for providing exceptional customer service experiences to members, potential members, clients, and the general public. The Welcome Desk Associate will be the initial contact and resource to prospective, new, and current members and will be responsible for the introduction of membership promotional materials and sales verifying memberships through CCMS software program. This is a pivotal position in providing information, member assistance and answering questions regarding TSA Kroc Community Center programs and services. The Welcome Desk Associate will be responsible for communicating and implementing customer service standards at the Front Desk. The use of superior customer service as an integral member of the Kroc Center team is required.
Qualifications:
  • Minimum High school diploma or GED equivalency.
  • Must be 16 years or older. 18 years or older preferred.
  • Minimum one-year cash handling and customer service experience preferred.
  • High attention to detail and ability to meet established deadlines.
  • Ability to function effectively without supervision and demonstrate a professional approach to problem solving.
  • Proficient computer software and typing skills required.
  • Service-oriented team player with the ability to maintain a positive attitude while interacting with Kroc employees, guests, and the general public.
  • Possess customer service skills to include complaint resolution principles, practices, and procedures.
  • Maintain a professional attitude and approach to problem solving and crisis situations.
  • Excellent organizational skills with the ability to carry out multiple tasks efficiently.
  • Possess strong verbal and written communication skills.
  • Must be able to speak, read and write in English. A secondary Spanish language skill is preferred.
  • Must maintain a non-judgmental attitude while working with customers, clients, and/or members of staff.
  • Excellent telephone etiquette.
  • Knowledge of Salvation Army policies and safety procedures.
  • Valid driver's license and insured transportation.
  • First Aid, CPR, and AED required.
  • Required to pass a background check.

Responsibilities:
As this position will directly support key programs and ministries of The Salvation Army, the Welcome Desk Lead must be fully committed to the advancement of The Salvation Army's Christian mission through the functions described below and in all aspects of his or her employment with The Salvation Army.
  • Provide optimal customer service by ensuring all customers, clients and members are given prompt and courteous service.
  • Must be able to handle cash, make change, and operate the frontline computer software.
  • Handle merchandise and concession sales.
  • Promote programs and special events, making insightful recommendations which reflect the needs and interests of members.
  • Greet and direct all visitors in a friendly and professional manner, direct calls, and email inquiries to appropriate program staff in a timely manner.
  • Provide Kroc Center orientation tours to prospective members and general public.
  • Maintain progressive knowledge of all programs, facilities, and special events.
  • Observe and identify customers, clients and members who may be recommended candidates for scholarships; provide assistance for scholarship application process.
  • Interact professionally with individuals and groups having diverse backgrounds.
  • Be responsible for maintaining the orderliness of the Community Center Management System (CCMS); keep area clean and neatly arranged at all times.
  • Secure the (CCMS) area at the open and close of shift.
  • Provide administrative support to include filing, data entry and mailing.
  • Use mature discretion when handling issues and notify appropriate department staff of escalated issues.
  • Attend staff meetings as assigned.
  • Maintain staff relationships and work cooperatively with the RJKCCC Management Team, and all Divisional staff.
  • Must be a person of high integrity and willing to support and promote the mission of The Salvation Army.

PHYSICAL REQUIREMENTS:
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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