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Area Technical Operations Manager Jobs (NOW HIRING)

Roku

Technical Operations Manager

Stamford, CT · On-site

$112K - $140K/yr

About the Role We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally ...

Roku

Technical Operations Manager

Stamford, CT · On-site

$112K - $140K/yr

About the Role We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally ...

KDInfotech

Technical Operations Manager

Santa Clara, CA · On-site

As a Technical Operations Manager, you will lead operational support and infrastructure for clients ... Bay Area, from the South Bay to San Francisco Company : KDInfoTech provides IT infrastructure, ...

Primo Brands

Technical Operations Manager

Taunton, MA · On-site

We are currently seeking a Technical and Operations Manager. * Location: This role is based in Taunton, MA (onsite), where a new facility is expected to be completed in October 2026. In the interim ...

ARTECHOUSE

Technical Operations SR/Manager

Houston, TX · On-site

POSITION SUMMARY The Technical Operations Manager plays a vital role in keeping the location and exhibitions operating safely and optimally for the business. The person in this role ensures the ...

New

Inserso

Area Technical Lead

Williston, VT · On-site

$90K - $105K/yr

... IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals ... Serves as escalation POC for Government IT Managers. * Provides evaluation, training, coaching and ...

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Area Technical Operations Manager information

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$35.5K

$91.3K

$144.5K

How much do area technical operations manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for area technical operations manager in the United States is $91,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $111,500.00 per year, depending on experience, location, and employer.

What does an area operations manager do?

An Area Technical Operations Manager oversees the technical and operational activities within a specific geographic area, ensuring that processes, safety standards, and service levels are maintained. They coordinate teams, manage resources, and implement policies to optimize performance and efficiency across multiple locations.

Is ops manager higher than GM?

In most organizations, a General Manager (GM) holds a broader leadership role overseeing multiple departments or the entire operation, while an Operations Manager (Ops Manager) typically focuses on managing daily operational activities within a specific area. The hierarchy depends on the company's structure, but generally, the GM is considered higher in seniority and scope than the Ops Manager.

What does an Area Technical Operations Manager do?

An Area Technical Operations Manager oversees the technical operations of a specific geographic area within a company, ensuring that systems, equipment, and technical teams function efficiently. They are responsible for managing day-to-day operations, supervising technical staff, implementing company policies, and resolving technical issues. Additionally, they coordinate maintenance schedules, monitor performance metrics, and ensure compliance with industry standards and safety regulations. Their role is crucial for maintaining service quality and operational reliability across their assigned area.

How does an Area Technical Operations Manager typically collaborate with cross-functional teams to achieve operational goals?

Area Technical Operations Managers play a vital role in bridging the gap between technical teams, customer service, and upper management. They regularly coordinate with engineering, field service, and quality assurance teams to ensure smooth implementation of technical projects and quick resolution of operational issues. Effective collaboration often involves leading cross-departmental meetings, communicating technical requirements, and aligning team objectives with broader business strategies. This collaborative approach helps drive efficiency and maintain high service standards across multiple locations.

What is the difference between Area Technical Operations Manager vs Field Service Supervisor?

AspectArea Technical Operations ManagerField Service Supervisor
CredentialsTechnical certifications, management experienceTechnical knowledge, supervisory experience
Work EnvironmentOversees multiple locations, strategic planningOn-site supervision, direct team management
Employer & IndustryTelecom, utilities, manufacturingTelecom, equipment services, maintenance
Search & Comparison IntentHigh-level operations, regional managementTeam supervision, field operations

The main difference is that the Area Technical Operations Manager focuses on overseeing multiple locations and strategic planning, while the Field Service Supervisor manages on-site teams and daily field operations. Both roles require technical knowledge, but the manager position emphasizes broader oversight and coordination across regions.

What is the highest salary for an operations manager?

The highest salaries for an Area Technical Operations Manager can exceed $130,000 annually, especially in large organizations or high-cost-of-living areas. Compensation depends on experience, industry, location, and the complexity of operations managed.

What are the key skills and qualifications needed to thrive as an Area Technical Operations Manager, and why are they important?

To thrive as an Area Technical Operations Manager, you need a solid background in operations management, technical expertise in your industry, and a relevant bachelor's degree, often in engineering or business. Familiarity with project management software, operational analytics tools, and compliance systems is typically required, along with certifications like PMP or Six Sigma. Strong leadership, problem-solving abilities, and effective communication skills help you manage teams and coordinate complex projects across multiple locations. These skills ensure efficient operations, high-quality service delivery, and the ability to adapt to evolving technical and business challenges.

What does a technical operations manager do?

A technical operations manager oversees the planning, implementation, and maintenance of technical systems and processes within an organization. They coordinate between technical teams, ensure system reliability, optimize workflows, and often use tools like monitoring software to manage operations efficiently.
What cities are hiring for Area Technical Operations Manager jobs? Cities with the most Area Technical Operations Manager job openings:
What states have the most Area Technical Operations Manager jobs? States with the most job openings for Area Technical Operations Manager jobs include:
Area Technical Operations Manager jobs near you
Infographic showing various Area Technical Operations Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $91,282 per year, or $43.9 per hour.

Technical Operations Manager

Roku

Stamford, CT • On-site

$112K - $140K/yr

Other

Medical, Life, PTO

Re-posted 11 days ago

Job description

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising - triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

For Connecticut Only - The estimated annual salary for this position is between $112,200 - $140,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing
  • Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
  • Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
  • Own the end-to-end incident management process - from initial triage through escalation, stakeholder communication, resolution, and post-mortem
  • Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
  • Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
  • Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
  • Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
  • Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
  • Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
  • Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
  • Define and maintain escalation paths, runbooks, and operational documentation for the team
What We're Looking For
  • 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
  • 2+ years of leading technical teams, including geographically distributed or contractor-based teams
  • Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
  • Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
  • Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
  • Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
  • Strong understanding of CDN architecture and capacity planning in a video streaming context
  • Ability to translate technical issues into clear business impact for non-technical stakeholders
  • Track record of building or improving automation to reduce manual operational overhead
  • Excellent communication and prioritization skills in a fast-paced, always-on environment
  • Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
  • Bachelor's degree or equivalent work experience
  • Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

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