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Area Technical Operations Manager Jobs in Ohio (NOW HIRING)

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

Utilize CRM and field systems to document issues, track resolutions, and maintain data accuracy ... Prior experience in technical support or service operations * Experience analyzing service data and ...

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

$65K - $75K/yr

Utilize CRM and field systems to document issues, track resolutions, and maintain data accuracy ... Prior experience in technical support or service operations * Experience analyzing service data and ...

E2 Optics

Area Operations Manager

New Albany, OH · On-site

Direct operational aspects for designated geographic areas, including sales, project management, field operations, and customer service in each office * Assess local market conditions in each region ...

Fresenius Medical Care

Biomedical Technician

Akron, OH · On-site

$24.25 - $32/hr

We have a Biomedical Technician specific career ladder with three potential levels of Biomedical Technician role as well as a leadership path from Area Technical Operations Manager, Regional ...

E2 Optics

Area Operations Manager

New Albany, OH

Direct operational aspects for designated geographic areas, including sales, project management, field operations, and customer service in each office * Assess local market conditions in each region ...

Fresenius Medical Care

Biomedical Technician

Columbus, OH · On-site

$24.50 - $32.25/hr

We have a Biomedical Technician specific career ladder with three potential levels of Biomedical Technician role as well as a leadership path from Area Technical Operations Manager, Regional ...

Fresenius Medical Care

Biomedical Technician

Columbus, OH · On-site

$24.50 - $32.25/hr

We have a Biomedical Technician specific career ladder with three potential levels of Biomedical Technician role as well as a leadership path from Area Technical Operations Manager, Regional ...

Xerox

Technical Service Operations Manager

Westerville, OH · On-site

$111K - $112K/yr

Works closely with the Xerox Operations management team and Xerox customers to support the day-to ... Interface with Technical Operations to resolve issues. * Interface with Technicians to assist with ...

Xerox

Technical Service Operations Manager

Westerville, OH · On-site

$111K - $112K/yr

Works closely with the Xerox Operations management team and Xerox customers to support the day-to ... Interface with Technical Operations to resolve issues. * Interface with Technicians to assist with ...

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All JobsArea Technical Operations JobsArea Technical Operations Manager JobsArea Technical Operations Manager Jobs in Ohio

Area Technical Operations Manager information

See Ohio salary details

$33.8K

$86.8K

$137.4K

How much do area technical operations manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for area technical operations manager in Ohio is $86,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $106,000.00 per year, depending on experience, location, and employer.

What does an area operations manager do?

An Area Technical Operations Manager oversees the technical and operational activities within a specific geographic area, ensuring that processes, safety standards, and service levels are maintained. They coordinate teams, manage resources, and implement policies to optimize performance and efficiency across multiple locations.

Is ops manager higher than GM?

In most organizations, a General Manager (GM) holds a broader leadership role overseeing multiple departments or the entire operation, while an Operations Manager (Ops Manager) typically focuses on managing daily operational activities within a specific area. The hierarchy depends on the company's structure, but generally, the GM is considered higher in seniority and scope than the Ops Manager.

What does an Area Technical Operations Manager do?

An Area Technical Operations Manager oversees the technical operations of a specific geographic area within a company, ensuring that systems, equipment, and technical teams function efficiently. They are responsible for managing day-to-day operations, supervising technical staff, implementing company policies, and resolving technical issues. Additionally, they coordinate maintenance schedules, monitor performance metrics, and ensure compliance with industry standards and safety regulations. Their role is crucial for maintaining service quality and operational reliability across their assigned area.

How does an Area Technical Operations Manager typically collaborate with cross-functional teams to achieve operational goals?

Area Technical Operations Managers play a vital role in bridging the gap between technical teams, customer service, and upper management. They regularly coordinate with engineering, field service, and quality assurance teams to ensure smooth implementation of technical projects and quick resolution of operational issues. Effective collaboration often involves leading cross-departmental meetings, communicating technical requirements, and aligning team objectives with broader business strategies. This collaborative approach helps drive efficiency and maintain high service standards across multiple locations.

What is the difference between Area Technical Operations Manager vs Field Service Supervisor?

AspectArea Technical Operations ManagerField Service Supervisor
CredentialsTechnical certifications, management experienceTechnical knowledge, supervisory experience
Work EnvironmentOversees multiple locations, strategic planningOn-site supervision, direct team management
Employer & IndustryTelecom, utilities, manufacturingTelecom, equipment services, maintenance
Search & Comparison IntentHigh-level operations, regional managementTeam supervision, field operations

The main difference is that the Area Technical Operations Manager focuses on overseeing multiple locations and strategic planning, while the Field Service Supervisor manages on-site teams and daily field operations. Both roles require technical knowledge, but the manager position emphasizes broader oversight and coordination across regions.

What is the highest salary for an operations manager?

The highest salaries for an Area Technical Operations Manager can exceed $130,000 annually, especially in large organizations or high-cost-of-living areas. Compensation depends on experience, industry, location, and the complexity of operations managed.

What are the key skills and qualifications needed to thrive as an Area Technical Operations Manager, and why are they important?

To thrive as an Area Technical Operations Manager, you need a solid background in operations management, technical expertise in your industry, and a relevant bachelor's degree, often in engineering or business. Familiarity with project management software, operational analytics tools, and compliance systems is typically required, along with certifications like PMP or Six Sigma. Strong leadership, problem-solving abilities, and effective communication skills help you manage teams and coordinate complex projects across multiple locations. These skills ensure efficient operations, high-quality service delivery, and the ability to adapt to evolving technical and business challenges.

What does a technical operations manager do?

A technical operations manager oversees the planning, implementation, and maintenance of technical systems and processes within an organization. They coordinate between technical teams, ensure system reliability, optimize workflows, and often use tools like monitoring software to manage operations efficiently.
What cities in Ohio are hiring for Area Technical Operations Manager jobs? Cities in Ohio with the most Area Technical Operations Manager job openings:
Area Technical Operations Manager jobs near you
Infographic showing various Area Technical Operations Manager job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $86,782 per year, or $41.7 per hour.

340B Technical Operations Analyst

Pharmacy Data Management

Poland, OH • On-site, Remote

Full-time

Re-posted 22 days ago

Job description

PDMI is looking to add a 340B Technical Operations Analyst to our team! As a 340B Technical Operations Analyst, you will be responsible for overseeing the day-to-day technical operations of the 340B platform, ensuring system stability, data integrity, and operational efficiency. This role serves as a critical bridge between the 340B Account Management team, Product/Engineering, and Data Operations, supporting routine processes and ad-hoc operational needs. This position requires strong technical operations experience, a data-driven mindset, and the ability to proactively monitor systems, troubleshoot issues, and drive continuous improvement in a fast-paced healthcare environment.
Since 1984, PDMI has provided pharmacy data processing and other flexible, scalable solutions to help our clients meet their business objectives. We offer transparent, pass-through pharmacy processing and other services for private label Pharmacy Benefit Managers (PBMs), vertically integrated health plans and hospital systems. In addition to Pharmacy Benefit Administrative Services, we offer 340B Administration, Hospice and Long-Term Care Services.
Why Join Us:
  • Best Employer: PDMI was voted Best Employer in Ohio for the 5th consecutive year in 2025!
  • Meaningful Work: Contribute to improving healthcare quality and efficiency.
  • Collaborative Environment: Work with passionate professionals who share your drive.
  • Exciting Challenges: Every day brings new opportunities to excel.
  • Flexible Work: Fully remote opportunity with a company that cares.

Key Responsibilities:
  • Monitor daily system performance across 340B platforms and supporting applications.
  • Identify, triage, and resolve system issues, outages, and performance degradation.
  • Coordinate with Engineering and Infrastructure teams for incident management and root cause analysis.
  • Maintain system health dashboards, alerts, and monitoring processes.
  • Oversee inbound and outbound client and vendor partner data feeds including claims, eligibility, accumulations, and replenishment data.
  • Monitor data pipelines to ensure completeness, accuracy, and timeliness.
  • Investigate and resolve data discrepancies, failures, and anomalies.
  • Partner with internal and external stakeholders (TPAs, pharmacies, wholesalers, EMRs) to ensure successful data exchange.
  • Execute and manage system configuration requests including data import and export requests; ad-hoc system configurations; report and data access management.
  • Maintain and manage export configurations.
  • Validate configuration changes through testing and ensure accurate deployment.
  • Maintain documentation for system configurations, processes, and procedures.
  • Serve as the primary technical operations contact for the 340B Account Management team.
  • Intake, prioritize, and fulfill ad-hoc operational requests (e.g., data pulls, issue investigations, program adjustments).
  • Provide timely updates and clear communication on request status and resolution.
  • Identify opportunities to improve operational workflows, automation, and monitoring capabilities.
  • Partner with Product, Engineering, and QA teams to enhance system functionality and reduce manual effort.
  • Develop and maintain SOPs, runbooks, and operational playbooks.
  • Generate operational reports and dashboards related to system performance, data quality, and program outcomes.
  • Analyze trends such as qualification rates, data failures, and system usage.
  • Provide actionable insights and recommendations to improve program performance.

Word & Education Experience Requirements:
  • Bachelor's degree in computer science or related field, or equivalent combination of education and experience required.
  • 5+ years of experience in healthcare technology, data operations, or a related field required.
  • Experience with data integrations, file processing (flat files, EDI), ETL\ELT processes, and data validation required.
  • Intermediate proficiency in SQL Server scripting, including querying, troubleshooting, and data validation required.
  • Experience with process automation utilizing Python, PowerShell, etc. and operational management tools like JAMS, GoAnywhere, etc. required.
  • Experience with system monitoring tools and incident management processes required.
  • Experience with ticketing systems such as Jira and HaloITSM required.
  • Experience working with 340B TPAs or healthcare SaaS platforms preferred.
  • Strong understanding of 340B program workflows, claims adjudication, and contract pharmacy models preferred.
  • Knowledge of regulatory requirements related to HRSA and 340B compliance preferred.

AI Usage & Candidate Authenticity:
AI tools may be used for resume formatting or drafting application materials; however, submitting content that misrepresents your experience, including copied job descriptions or unverifiable work history, is not acceptable. Candidates must be prepared to clearly and confidently speak to all experience listed. PDMI may request work samples, portfolio links, or other forms of validation during the process. Use of AI tools during interviews or assessments, unless explicitly permitted, will result in disqualification.
All offers are contingent upon successful completion of a pre-employment background check, including employment and education verification, as well as a 4-panel drug screen.

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