Huntsville Hospital Urgent Care is looking for an Area Manager to join our team in Florence and Muscle Shoals, AL. The ideal candidate will have previous experience in a healthcare office and enjoy participating in both daily operations and management functions for their two locations.
JOB SUMMARY:
The overall operational responsibility for the business functions of the assigned centers to ensure service quality, financial results, optimum utilization of resources, efficient delivery of services and a superior patient experience.
KEY RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
โข Evaluates patient flow through the center to ensure appropriate utilization of business resources
โข Monitor wait times for the center and manage the workflow accordingly
โข Identifies opportunities to increase business and scope of services provided by the center
โข Ensures high team member morale and a professional, effective, and efficient working atmosphere
โข Participates in administrative business operations meetings as scheduled. Counsels, disciplines and/or recommends termination of team members as necessary
โข Owns the performance results in regards to patient experience, patient volume, financial results and service standards
โข Serve as the communication liaison between the home office and all center team members
โข Understands work flow and function of all positions
โข Effectively serve as a fill-in on all positions qualified for, when absences or patient volumes warrant additional help
โข Serve as the subject matter expert (SME) for training and systems, i.e. UltiPro, DocuTAP, Healthstream, Front Desk processes and Occupational Health
โข Implement the policies and procedures from the Home Office. Follow all operational guidelines
โข Responsible for OccHealth sales and grassroots marketing of your center with support from the home office service line leaders
SUPERVISORY RESPONSIBILITIES:
Oversee all team members assigned within your area
WHAT'S REQUIRED?
โข 1-3 years of healthcare management experience required; Urgent and/or Primary Care experience is preferred
โข Working knowledge of work flow and scheduling
โข Must be able to maintain a highly structured environment
FULL-TIME BENEFITS INCLUDE:
โข Competitive Salary
โข Medical, Dental, and Vision Options
โข Retirement savings plans
โข Continuing Education Reimbursement
โข Paid Time Off
โข and MORE!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.