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Apprentice It Support Jobs in Silver Spring, MD (NOW HIRING)

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IT Support Technician

Baltimore, MD · On-site

$21.25 - $29.25/hr

The role involves managing IT systems, providing technical support to users, and ensuring smooth IT operations for the company. Responsibilities : • Serve as the primary point of contact for IT ...

Virginia Tire & Auto

IT Support Specialist

Ashburn, VA · On-site

The IT Support Specialist plays a key role in ensuring the smooth functioning of Virginia Tire & Auto's IT infrastructure by providing technical support, maintaining system security, and contributing ...

SpaceX

IT Support Technician

Washington, DC

$38 - $45/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Support Technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...

Cymertek

IT Support Specialist

Annapolis Junction, MD · On-site

IT Support Specialist LOCATION Annapolis Junction, MD 20701 CLEARANCE TS/SCI Full Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARY Are you passionate about technology and ...

SpaceX

IT Support Technician

Washington, DC · On-site

$38 - $45/hr

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT Suppor ...

Nightwing

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

Nightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer ...

Nwis

IT Support Services

Arlington, VA · On-site

$77K - $163K/yr

Nightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer ...

The Nuclear Company

IT Support Specialist

Washington, DC · On-site

$81K - $98K/yr

About the role The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues ...

Howard

IT Support Specialist

Washington, DC

$30/hr

The Howard University Research Centers in Minority Institutions (RCMI) Program - Center for Computational Biology and Bioinformatics (CCBB) is seeking a highly motivated IT Support Specialist. The ...

Howard University

IT Support Specialist

Washington, DC · On-site

The Howard University Research Centers in Minority Institutions (RCMI) Program - Center for Computational Biology and Bioinformatics (CCBB) is seeking a highly motivated IT Support Specialist. The ...

The Nuclear Company

IT Support Specialist

Washington, DC

$81K - $98K/yr

About the role The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems. This role involves troubleshooting issues ...

Leidos

IT Support Technician

Washington, DC · On-site

$24.25 - $33.50/hr

The IT Support Technician-_2 provides second-level end-user support for SEC personnel, resolving complex hardware, software, and connectivity issues that cannot be resolved at first contact. This ...

Amatriot Group, LLC

IT Support Analyst

Bethesda, MD · On-site

$65/hr

... IT Systems Administrator to support the Naval Surface Warfare Center Carderock in West Bethesda, Maryland. This position is part of a collaborative team of nine IT professionals responsible for ...

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All JobsApprentice It Support JobsApprentice It Support Jobs in Silver Spring, MD

Apprentice It Support information

See Silver Spring, MD salary details

$11

$20

$29

How much do apprentice it support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for apprentice it support in Silver Spring, MD is $20.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Apprentice It Support vs Help Desk Technician?

AspectApprentice It SupportHelp Desk Technician
CertificationsEntry-level, often no formal certifications requiredBasic certifications like CompTIA A+ may be preferred
Work EnvironmentTraining-focused, supervised environment, often in a learning phaseOperational, providing technical support to users
ResponsibilitiesLearning and assisting with basic IT tasks, gaining experienceResolving user issues, troubleshooting hardware/software

The main difference is that an Apprentice It Support is in a learning phase, focusing on gaining skills under supervision, while a Help Desk Technician is a more experienced role responsible for providing technical support to end-users. Apprentices typically have less experience and may require training, whereas Help Desk Technicians handle day-to-day support tasks independently.

What are some typical challenges faced by Apprentice IT Support staff, and how can they be managed effectively?

Apprentice IT Support staff often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating complex solutions to non-technical users. To manage these challenges, it's important to stay organized, ask questions when unsure, and actively seek feedback from more experienced team members. Building strong communication skills and using available documentation or knowledge bases can also help apprentices learn quickly and provide effective support. As you gain experience, these challenges become valuable learning opportunities that enhance your technical and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an Apprentice IT Support, and why are they important?

To thrive as an Apprentice IT Support, you need a foundational understanding of computer hardware, software, networking concepts, and typically a relevant IT qualification or ongoing study. Familiarity with troubleshooting tools, operating systems (such as Windows and macOS), and ticketing systems like ServiceNow or Jira is commonly required. Strong problem-solving abilities, communication, and patience are vital soft skills for assisting users and learning on the job. These skills and qualities ensure efficient issue resolution, excellent user support, and effective learning in a dynamic IT environment.

What are Apprentice IT Support roles?

Apprentice IT Support roles are entry-level positions designed for individuals starting their careers in the information technology sector. Apprentices work under the guidance of experienced IT professionals, assisting with tasks like troubleshooting technical issues, setting up hardware and software, and providing support to end-users. These roles combine on-the-job training with classroom-based learning, allowing apprentices to develop practical skills while studying towards industry-recognized qualifications. It's a great pathway for those who want to gain experience and earn while they learn.
What are the most commonly searched types of It Support jobs in Silver Spring, MD? The most popular types of It Support jobs in Silver Spring, MD are:
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What job categories do people searching Apprentice It Support jobs in Silver Spring, MD look for? The top searched job categories for Apprentice It Support jobs in Silver Spring, MD are:
Apprentice It Support jobs near you
Infographic showing various Apprentice It Support job openings in Silver Spring, MD as of July 2026, with employment types broken down into 2% Internship, 80% Full Time, 10% Part Time, 2% Temporary, and 6% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $41,628 per year, or $20 per hour.