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Appointment Coordinator Jobs (NOW HIRING)

AUTO IQ INC

Appointment Coordinator

Greenville, SC · On-site

We are currently seeking an Appointment Coordinator to join our team of customer focused professionalswithin our high volume and process-driven Dealership. Purpose/Summaryof Position: Thisrole is ...

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Appointment Coordinator information

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How much do appointment coordinator jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for appointment coordinator in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What does an appointment coordinator do?

An Appointment Coordinator is responsible for managing and scheduling appointments for clients or patients, often in healthcare, legal, or service-based industries. They communicate with clients to confirm or reschedule appointments, maintain accurate records, and ensure that schedules run smoothly for both staff and clients. Additionally, Appointment Coordinators may handle incoming calls, answer basic questions, and relay important information to relevant team members. Their organizational and communication skills are crucial to ensuring efficient operations and positive customer experiences.

What skills and qualifications are needed to thrive as an appointment coordinator?

To thrive as an Appointment Coordinator, you need strong organizational abilities, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and office productivity tools is typically required. Excellent communication, multitasking, and problem-solving skills help build rapport with clients and efficiently manage multiple appointments. These skills are vital to ensure smooth scheduling operations, minimize errors, and provide a positive experience for both clients and staff.

How does an appointment coordinator typically collaborate with other departments to ensure smooth scheduling?

Appointment Coordinators often work closely with departments such as medical staff, administrative teams, and customer service to confirm availability, manage changes, and resolve scheduling conflicts. They communicate frequently with team members to relay important information, update appointment statuses, and accommodate urgent requests. Effective collaboration ensures that clients or patients experience minimal wait times and that resources are optimally utilized, making strong interpersonal and organizational skills essential for success in this role.

What is the difference between Appointment Coordinator vs Medical Secretary?

AspectAppointment CoordinatorMedical Secretary
CredentialsHigh school diploma; certifications like Certified Medical Office Assistant (CMOA) are commonHigh school diploma; certifications like Certified Medical Secretary (CMS) are common
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, hospitals, healthcare facilities
Primary ResponsibilitiesScheduling appointments, managing calendars, coordinating patient visitsScheduling, patient correspondence, medical record management, administrative support

While both roles involve scheduling and administrative tasks in healthcare settings, Appointment Coordinators primarily focus on managing patient appointments and calendars, whereas Medical Secretaries handle a broader range of administrative duties including correspondence and record management. The roles often overlap but differ in scope and specific responsibilities.

What is the role of an appointment coordinator?

An appointment coordinator manages scheduling and rescheduling appointments for clients or patients, ensuring efficient use of time and resources. They often communicate with clients, use scheduling software, and coordinate with staff to maintain an organized appointment calendar.
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Appointment Coordinator jobs near you
Infographic showing various Appointment Coordinator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $37,014 per year, or $17.8 per hour.

Service Appointment Coordinator

Queensbury, NY • On-site

DELLA Auto Group
Motor Vehicle Manufacturing • 11 - 50 employees
Learn more about DELLA Auto Groupexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Service Appointment Coordinator

DELLA Auto Group believes our current success and future growth is attributed to our employees. Family-owned and operated for over 40 years, we have continued to grow while holding true to our family values of integrity, graciousness, and community.

At DELLA Auto Group, you can expect to work on a team of bright, motivated, and energetic professionals. Our team is collaborative and encourages success amongst each of our members. We work toward a common goal of providing the best service in the industry.

The Service Appointment Coordinator focuses on increasing the service traffic of the dealership by receiving inbound service appointment calls, and making outbound calls that produce solid and specific appointments for the service department. The Service Appointment Coordinator must be friendly, articulate, enthusiastic, and a self-motivated team player with outstanding communication skills. Must also have a positive attitude and strong work ethic.

What We Offer:

  • Medical, dental, vision
  • Supplemental benefits offered
  • Life & disability provided by group
  • PTO
  • 401K with company match

Responsibilities:

  • Follow scripts and guidelines on all inbound and outbound calls
  • Ensure that all calls presented are answered promptly and professionally
  • Must possess strong multitasking skills
  • Acquire complete knowledge of service information

Requirements:

  • Good verbal and written communication skills
  • Self-motivation
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Drive to hit goals and quotas

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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