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Appointment Coordinator Jobs (NOW HIRING)

Crowley Auto Body

Appointment Coordinator

Bristol, CT · On-site

Appointment Coordinator CROWLEY RV - Bristol, CT 06010 Business Development Center (BDC) Phone Agent - Crowley Auto Group Crowley Auto Group is seeking a motivated and customer-focused Business ...

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TriSearch

Appointment Coordinator

Chandler, AZ · On-site

$46K - $52K/yr

We are currently seeking a Bilingual Appointment Coordinators to join our Team! WHY WORK FOR US? We are a people-oriented business that is committed to providing superior levels of customer service.

The Dorne Region

Appointment Coordinator

Chicago, IL · On-site

$65K - $95K/yr

About the Role We are hiring an Appointment Coordinator for our Chicago team. This is a full-time opportunity with first-year earning potential typically ranging from $65,000 to $95,000, with room ...

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How much do appointment coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for appointment coordinator in the United States is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Appointment Coordinator vs Medical Secretary?

AspectAppointment CoordinatorMedical Secretary
CredentialsHigh school diploma; certifications like Certified Medical Office Assistant (CMOA) are commonHigh school diploma; certifications like Certified Medical Secretary (CMS) are common
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, hospitals, healthcare facilities
Primary ResponsibilitiesScheduling appointments, managing calendars, coordinating patient visitsScheduling, patient correspondence, medical record management, administrative support

While both roles involve scheduling and administrative tasks in healthcare settings, Appointment Coordinators primarily focus on managing patient appointments and calendars, whereas Medical Secretaries handle a broader range of administrative duties including correspondence and record management. The roles often overlap but differ in scope and specific responsibilities.

What does an appointment coordinator do?

An Appointment Coordinator is responsible for managing and scheduling appointments for clients or patients, often in healthcare, legal, or service-based industries. They communicate with clients to confirm or reschedule appointments, maintain accurate records, and ensure that schedules run smoothly for both staff and clients. Additionally, Appointment Coordinators may handle incoming calls, answer basic questions, and relay important information to relevant team members. Their organizational and communication skills are crucial to ensuring efficient operations and positive customer experiences.

What skills and qualifications are needed to thrive as an appointment coordinator?

To thrive as an Appointment Coordinator, you need strong organizational abilities, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and office productivity tools is typically required. Excellent communication, multitasking, and problem-solving skills help build rapport with clients and efficiently manage multiple appointments. These skills are vital to ensure smooth scheduling operations, minimize errors, and provide a positive experience for both clients and staff.

How does an appointment coordinator typically collaborate with other departments to ensure smooth scheduling?

Appointment Coordinators often work closely with departments such as medical staff, administrative teams, and customer service to confirm availability, manage changes, and resolve scheduling conflicts. They communicate frequently with team members to relay important information, update appointment statuses, and accommodate urgent requests. Effective collaboration ensures that clients or patients experience minimal wait times and that resources are optimally utilized, making strong interpersonal and organizational skills essential for success in this role.
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Appointment Coordinator jobs near you
Infographic showing various Appointment Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $37,014 per year, or $17.8 per hour.

Appointment Coordinator

Penske Automotive Group

Warwick, RI • On-site

$20 - $21/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

Penske Automotive Group rating

7.3

Company rating: 7.3 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

167th of 359 rated logistics

Job description

Penske Automotive Operations, a division of Penske Automotive Group , is looking for a motivated individual to join our Business Development Center as an Appointment Coordinator and help deliver extraordinary customer experiences.
Hourly pay for this position is $20-21 per hour, and bonus potential of up to $1,200 per month
JOIN OUR TEAM
At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are seeking dedicated and motivated professionals who share our passion for providing unparalleled customer service to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an Appointment Coordinator, you will promptly, professionally, and courteously assist customers in connecting with our team members and arrange sales and service appointments in a call center environment..
WHAT WE HAVE TO OFFER
  • Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
  • Proudly named to Glassdoor's Best Places to Work.
  • Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
  • Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR
  • Genuine interest in providing an exceptional customer service experience.
  • Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
  • Excellent communication, interpersonal, and organizational skills.
  • Strong work ethic with the ability to work in a fast-paced, results-driven environment.
  • Prompt responses to internet inquiries with courtesy, accuracy, and professionalism.

WHAT YOU CAN BRING TO THE TABLE
Are you passionate about helping people and creating a positive first impression? We're looking for an Appointment Coordinator to join our team and be the friendly voice that welcomes our guests!
In this role, you'll:
  • Schedule service appointments for our guests efficiently and accurately.
  • Answer basic questions about service hours, appointment availability, and general maintenance needs.
  • Deliver a flawless guest experience on every call ... ensuring professionalism, empathy, and attention to detail.
  • Work closely with dealership teams to ensure smooth communication and scheduling coordination.

Our focus is on providing exceptional service, building trust with our guests, and ensuring their experience is seamless from the first phone call to their visit at the dealership.
If you take pride in helping others, enjoy a fast-paced environment, and want to be part of a supportive, team-driven culture, we'd love to hear from you!
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Competencies
  • Excellent customer service skills
  • Proficient with Microsoft Office suite (Word, Excel, PowerPoint, etc.).
  • Keyboard skills of 50 plus wpm
  • Ability to apply common sense understanding to carry out detailed written or oral instructions
  • Ability to deal with standardized situations with only occasional or no variables.
  • Ability to interact well with a diverse group of people

Physical Demands /Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds. This position requires a good deal of walking or standing, or this position could involve sitting most of the time with some pushing and pulling of arm or leg controls.
This position requires the ability to climb, push, pull, stoop, kneel, reach, and grasp.
This position involves repetitive motion.
This position requires the ability to talk and hear.
This position is primarily located in an office environment, with heating and air conditioning.
Position Type/Expected Hours of Work
Standard Business Hours with the ability to work nights, weekends, and holidays as required for this position
Required Education and Experience
High School Diploma or equivalent; and six months to one year of related experience and/or training; or equivalent combination of education and experience
Preferred Education and Experience
High School Diploma or equivalent; and one to two years of related experience and/or training in a customer service or receptionist or similar position. One year prior experience in a dealership; or equivalent combination of education and experience

What Penske Automotive Group employees say

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About Penske Automotive

Sourced by ZipRecruiter

About Us Penske Automotive Group (PAG) is an industry leading transportation services company operating more than 350 automotive retail and service locations across the globe. With over $20 billion in annual revenue we are a proud member of Fortune's 150 largest companies. While we sell and service the best brands in our World-class facilities, our strength and continued growth is fueled by more than 24,000 employees and the values they share. The collective dedication to hard work, integrity and customer service -- our human capital -- has positioned us as the World's premier automotive retailer.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Bloomfield Hills, MI, US

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