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Appointment Coordinator Jobs in Rio Rancho, NM (NOW HIRING)

Touro University

Patient Care Coordinator

Albuquerque, NM · On-site

$16.75 - $22/hr

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and ... Updating the student appointment book with cancellations and no-shows as needed * Monitor student ...

Giving Home Health Care

Patient Coordinator

Albuquerque, NM · On-site

$16.50 - $22/hr

The Patient Coordinator will also represent our company and advocate for patients during their medical appointments, ensuring a personalized and compassionate experience. This position requires 2-3 ...

Giving Home Health Care

Patient Coordinator

Albuquerque, NM · On-site

$16.50 - $22/hr

The Patient Coordinator will also represent our company and advocate for patients during their medical appointments, ensuring a personalized and compassionate experience. This position requires 2-3 ...

Dental Office

Treatment Coordinator

Albuquerque, NM

$18.75 - $24.25/hr

About the Role As our Treatment Coordinator, you will be the primary point of contact for new ... Coordinate scheduling of initial and follow-up appointments * Maintain accurate patient records and ...

UnitedHealth Group

Scheduling Coordinator

Albuquerque, NM · On-site +1

$17.25 - $21.75/hr

The Scheduling Coordinator is responsible for scheduling and coordinating appointments, maximizing clinician schedules, verifying insurance and providing a positive patient experience. The ...

UnitedHealth Group

Scheduling Coordinator

Albuquerque, NM · On-site

$17.25 - $21.75/hr

The Scheduling Coordinator is responsible for scheduling and coordinating appointments, maximizing clinician schedules, verifying insurance and providing a positive patient experience. The ...

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Appointment Coordinator information

See Rio Rancho, NM salary details

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How much do appointment coordinator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for appointment coordinator in Rio Rancho, NM is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $18.22 per hour, depending on experience, location, and employer.

What is the difference between Appointment Coordinator vs Medical Secretary?

AspectAppointment CoordinatorMedical Secretary
CredentialsHigh school diploma; certifications like Certified Medical Office Assistant (CMOA) are commonHigh school diploma; certifications like Certified Medical Secretary (CMS) are common
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, hospitals, healthcare facilities
Primary ResponsibilitiesScheduling appointments, managing calendars, coordinating patient visitsScheduling, patient correspondence, medical record management, administrative support

While both roles involve scheduling and administrative tasks in healthcare settings, Appointment Coordinators primarily focus on managing patient appointments and calendars, whereas Medical Secretaries handle a broader range of administrative duties including correspondence and record management. The roles often overlap but differ in scope and specific responsibilities.

What does an appointment coordinator do?

An Appointment Coordinator is responsible for managing and scheduling appointments for clients or patients, often in healthcare, legal, or service-based industries. They communicate with clients to confirm or reschedule appointments, maintain accurate records, and ensure that schedules run smoothly for both staff and clients. Additionally, Appointment Coordinators may handle incoming calls, answer basic questions, and relay important information to relevant team members. Their organizational and communication skills are crucial to ensuring efficient operations and positive customer experiences.

What skills and qualifications are needed to thrive as an appointment coordinator?

To thrive as an Appointment Coordinator, you need strong organizational abilities, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and office productivity tools is typically required. Excellent communication, multitasking, and problem-solving skills help build rapport with clients and efficiently manage multiple appointments. These skills are vital to ensure smooth scheduling operations, minimize errors, and provide a positive experience for both clients and staff.

How does an appointment coordinator typically collaborate with other departments to ensure smooth scheduling?

Appointment Coordinators often work closely with departments such as medical staff, administrative teams, and customer service to confirm availability, manage changes, and resolve scheduling conflicts. They communicate frequently with team members to relay important information, update appointment statuses, and accommodate urgent requests. Effective collaboration ensures that clients or patients experience minimal wait times and that resources are optimally utilized, making strong interpersonal and organizational skills essential for success in this role.

What job categories do people searching Appointment Coordinator jobs in Rio Rancho, NM look for?

The top searched job categories for Appointment Coordinator jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Appointment Coordinator jobs?

Cities near Rio Rancho, NM with the most Appointment Coordinator job openings:

Appointment Coordinator jobs near you

Patient Care Coordinator

Touro University

Albuquerque, NM • On-site

$16.75 - $22/hr

Full-time

Re-posted 24 days ago

Touro University rating

5.9

Company rating: 5.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

570th of 618 rated colleges and universities

Job description

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental Medicine Albuquerque, New Mexico. The incumbent provides a positive student and patient experience, collects money, updates patient demographics, schedules, student/patient appointments, and closes out appointments. The Patient Care Coordinator reports to the Director of Clinical Operations. This position strives to make each phase of the patient treatment a positive experience from the initial patient phone call on through the completion of the dental treatment care. The PCC acts as the primary point of contact for patients within the Clinic Group Practices.


  • Perform check-in, update demographics, collect and upload patient dental insurance information, and verify dental eligibility when needed
  • Updating the student appointment book with cancellations and no-shows as needed
  • Monitor student attendance and student patient roster
  • Perform check-out duties:
    • Process patient walk-out for services provided and notify patient of required payment due
    • Documentation in the Electronic Health Record, any communication with the patient
    • Perform End of Day closing duties and run End of the Day reports
  • Evaluate patient accounts:
    • Collect payments, prepare adjustments, & allocate funds
    • Work collaboratively with the Clinical Practice Leader (CPL) to support the Group Practice team with their patient care management
    • Meet at least weekly with CPL to review student compliance
  • Check emails voicemails and respond to them in a timely fashion
  • Promote hospitality and respect for all patients, students, and faculty
  • Collect and send additional information requested by insurance companies
  • Run reports assigned to control patients
  • Accounts Receivable balances; (unapproved charges, pre-payments, & open balances)
  • Communicate with the lab coordinator to clarify any financial hold
  • Monitor student attendance
  • Monitor student entering and obtaining faculty approval of daily codes and notes
  • Communicate with patients to minimize or resolve patient issues within the school before escalation
  • Report escalated patient issues to the Director of Clinical Operations
  • Schedule Uber transportation for patient when required
  • Safeguard patient privacy and confidentiality
  • Answer the phones expeditiously and communicate effectively with callers including patients, faculty, students, coworkers, call center, etc
  • Participate in periodic huddles with the clinic team
  • Perform other duties assigned in support of clinic operations and patient care services as may be requested by Leadership

Education/Experience
  • High School Diploma/GED Eqvlnt required.
Knowledge/Skills/Abilities
  • General administrative duties required
  • Proficiency in Microsoft Office Suite including Word, PowerPoint, & Outlook required
  • Strong attention to details required
  • Effectively manage and organize daily tasks, independently and with a team, while balancing multiple projects and meeting deadlines required
  • Accuracy and productivity in completing tasks required
  • Customer service and team orientated required
  • Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues required
  • Demonstrated proficiency in communication (written and verbal) required
  • Accurate data entry skills experience with AxiUm, computer program entry is desirable.
  • Adherence to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records.
  • Must be available for work during the hours assigned for student instruction and practice development.
  • Fluent in English; Spanish speaking a plus.
Working Conditions
  • Able to lift up to 5 lbs.
  • Patient care/facing role

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