Engineering Manager - CX/CCaaS PlatformBuild It. Scale It. Own It. At Sangoma, we build the ... Experience with cloud-native architectures, APIs, microservices, and scalable SaaS applications.
Engineering Manager - CX/CCaaS PlatformBuild It. Scale It. Own It. At Sangoma, we build the ... Experience with cloud-native architectures, APIs, microservices, and scalable SaaS applications.
Applications Engineer usually specializes in a specific type of equipment, e.g. WEDM, EDM ... Coordinate weekly application work schedule with Application Manager. * Participate in industry ...
Quick apply
Applications Engineer usually specializes in a specific type of equipment, e.g. WEDM, EDM ... Coordinate weekly application work schedule with Application Manager. * Participate in industry ...
... management applications within a regulated financial services environment. This is a hands-on ... Engineers. Foster a culture of accountability, collaboration, and continuous improvement. Conduct ...
... management applications within a regulated financial services environment. This is a hands-on ... Engineers. Foster a culture of accountability, collaboration, and continuous improvement. Conduct ...
Application Engineer
Chicago, IL ยท On-site
$100K - $180K/yr
This role handles complex applications, develops engineered solutions, and leads the technical ... Collaborate with sales, engineering, manufacturing, and product management to ensure proposed ...
Application Engineer
Chicago, IL ยท On-site
$100K - $180K/yr
This role handles complex applications, develops engineered solutions, and leads the technical ... Collaborate with sales, engineering, manufacturing, and product management to ensure proposed ...
Field Applications Engineer RF and Microwave
Itasca, IL ยท On-site
$84K - $160K/yr
... engineering investment. * Serve as the primary subject matter expert for RF and Microwave demand ... Manage supplier and customer expectations by developing and nurturing relationships, ensuring that ...
Field Applications Engineer RF and Microwave
Itasca, IL ยท On-site
$84K - $160K/yr
... engineering investment. * Serve as the primary subject matter expert for RF and Microwave demand ... Manage supplier and customer expectations by developing and nurturing relationships, ensuring that ...
Determine risk management for custom tooling and limit exposure to unsafe or unprofitable ... Experience working in a sales-support or applications engineering role within a corporate ...
Quick apply
Determine risk management for custom tooling and limit exposure to unsafe or unprofitable ... Experience working in a sales-support or applications engineering role within a corporate ...
Determine risk management for custom tooling and limit exposure to unsafe or unprofitable ... Experience working in a sales-support or applications engineering role within a corporate ...
Quick apply
Determine risk management for custom tooling and limit exposure to unsafe or unprofitable ... Experience working in a sales-support or applications engineering role within a corporate ...
Software stack includes everything from the kernel all the way up to the user space applications ... As an engineering manager in the Sustaining Engineering team, your primary responsibility is to the ...
Quick apply
Software stack includes everything from the kernel all the way up to the user space applications ... As an engineering manager in the Sustaining Engineering team, your primary responsibility is to the ...
CTIO AI Engineering Manager
$73K - $244K/yr
The Opportunity As part of the Data and Analytics Engineering team you will manage client ... Responsibilities - Work with cross-functional teams to incorporate AI into various applications ...
CTIO AI Engineering Manager
$73K - $244K/yr
The Opportunity As part of the Data and Analytics Engineering team you will manage client ... Responsibilities - Work with cross-functional teams to incorporate AI into various applications ...
CTIO AI Engineering Manager
Rosemont, IL ยท On-site
$73K - $244K/yr
The Opportunity As part of the Data and Analytics Engineering team you will manage client ... Responsibilities - Work with cross-functional teams to incorporate AI into various applications ...
CTIO AI Engineering Manager
Rosemont, IL ยท On-site
$73K - $244K/yr
The Opportunity As part of the Data and Analytics Engineering team you will manage client ... Responsibilities - Work with cross-functional teams to incorporate AI into various applications ...
Engineering Manager, Consumer Core
Chicago, IL ยท On-site
$185K - $215K/yr
... applications and systems. Here are some ways we have seen leaders drive impact at Upside: * Create ... Have 3+ years of engineering management experience, ideally across mobile or distributed API ...
Engineering Manager, Consumer Core
Chicago, IL ยท On-site
$185K - $215K/yr
... applications and systems. Here are some ways we have seen leaders drive impact at Upside: * Create ... Have 3+ years of engineering management experience, ideally across mobile or distributed API ...
... applications including server, storage, data center, mobile, RF, networking, industrial, business ... Engineering Manager - HSIO Connectors As an Engineering Manager reporting to the Director of ...
Quick apply
... applications including server, storage, data center, mobile, RF, networking, industrial, business ... Engineering Manager - HSIO Connectors As an Engineering Manager reporting to the Director of ...
Applications Engineer
Downers Grove, IL ยท On-site
$85K - $95K/yr
... milling applications. * Set up CNC machines, validate new programs, and establish repeatable ... Communicate effectively with management, engineering, production, and quality teams. * Perform ...
Quick apply
Applications Engineer
Downers Grove, IL ยท On-site
$85K - $95K/yr
... milling applications. * Set up CNC machines, validate new programs, and establish repeatable ... Communicate effectively with management, engineering, production, and quality teams. * Perform ...
... management applications. This individual will lead and develop a team of Production Support ... Production Support Engineering Manager Overview Our client is seeking a Production Support ...
New
... management applications. This individual will lead and develop a team of Production Support ... Production Support Engineering Manager Overview Our client is seeking a Production Support ...
New
Those in software engineering at PwC will focus on developing innovative software solutions to ... In this field, you will use your knowledge to design, code, and test cutting-edge applications that ...
Those in software engineering at PwC will focus on developing innovative software solutions to ... In this field, you will use your knowledge to design, code, and test cutting-edge applications that ...
Industrial Controls Engineering Manager
Chicago, IL ยท On-site
$86K - $102K/yr
The Industrial Controls Engineering Manager will lead, mentor, and develop a team of controls ... Experience with robotic automation systems and AI applications in manufacturing. * Strong knowledge ...
Industrial Controls Engineering Manager
Chicago, IL ยท On-site
$86K - $102K/yr
The Industrial Controls Engineering Manager will lead, mentor, and develop a team of controls ... Experience with robotic automation systems and AI applications in manufacturing. * Strong knowledge ...
Those in software engineering at PwC will focus on developing innovative software solutions to ... In this field, you will use your knowledge to design, code, and test cutting-edge applications that ...
Those in software engineering at PwC will focus on developing innovative software solutions to ... In this field, you will use your knowledge to design, code, and test cutting-edge applications that ...
... management, HR, and Active Directory Engineering & Configuration * Design, build, and maintain ... applications * Collaborate with IT Security on data governance, access control, and compliance ...
... management, HR, and Active Directory Engineering & Configuration * Design, build, and maintain ... applications * Collaborate with IT Security on data governance, access control, and compliance ...
What You'll Do We are seeking a customer-focused Applications Engineer I - RADAN Training Specialist to manage and deliver training for Hexagon's RADAN CAD/CAM software suite and associated products.
What You'll Do We are seeking a customer-focused Applications Engineer I - RADAN Training Specialist to manage and deliver training for Hexagon's RADAN CAD/CAM software suite and associated products.
Security operations: monitoring, triage, and incident response across our SaaS applications, user ... Experience mentoring or leading engineers or analysts; formal management tenure is not required.
Security operations: monitoring, triage, and incident response across our SaaS applications, user ... Experience mentoring or leading engineers or analysts; formal management tenure is not required.
Applications Engineering Manager information
See Naperville, IL salary details
$56.9K - $69.6K
1% of jobs
$69.6K - $82.3K
4% of jobs
$82.3K - $95K
5% of jobs
$95K - $107.7K
5% of jobs
$107.7K - $120.5K
7% of jobs
$121.3K is the 25th percentile. Wages below this are outliers.
$120.5K - $133.2K
26% of jobs
The median wage is $133.8K / yr.
$133.2K - $145.9K
22% of jobs
$148.7K is the 75th percentile. Wages above this are outliers.
$145.9K - $158.6K
17% of jobs
$158.6K - $171.3K
4% of jobs
$171.3K - $184K
3% of jobs
$184K - $196.7K
4% of jobs
$56.9K
$136.8K
$196.7K
How much do applications engineering manager jobs pay per year?
What are the key skills and qualifications needed to thrive as an applications engineering manager?
To thrive as an Applications Engineering Manager, you need expertise in application development, systems integration, project management, and a degree in engineering or a related field. Familiarity with tools such as Product Lifecycle Management (PLM) software, customer relationship management (CRM) platforms, and certifications like PMP or Six Sigma are commonly sought after. Leadership, strong communication, and problem-solving skills help you motivate teams and bridge technical and business requirements. These abilities are crucial for successfully overseeing engineering projects, ensuring technical excellence, and meeting customer needs in a collaborative environment.
What are some typical challenges faced by applications engineering managers, and how can they be addressed?
Applications Engineering Managers often face the challenge of balancing diverse customer requirements with resource constraints and technical feasibility. Managing cross-functional teams and ensuring clear communication between engineers, sales, and clients is key to overcoming these hurdles. Staying up-to-date with evolving technologies and industry standards also requires continuous learning and adaptability. By fostering a collaborative team culture, setting realistic project timelines, and maintaining open lines of communication with stakeholders, managers can navigate these challenges effectively.
How much should an applications engineering manager be paid?
What does an applications engineering manager do?
An Applications Engineering Manager leads a team of engineers responsible for developing, optimizing, and supporting technical solutions for customers. They work closely with sales, product development, and clients to ensure that products meet customer needs and industry standards. Their role includes managing projects, mentoring engineers, and providing technical guidance to improve product applications. Additionally, they analyze customer requirements, troubleshoot issues, and drive innovation to enhance product performance and usability.

Full-time
Medical, Dental, Vision, Retirement
Re-posted 21 days ago
Job description
At Sangoma, we build the technology that keeps businesses connected. Our cloud communications portfolio powers millions of conversations every day through Unified Communications (UCaaS), Contact Center as a Service (CCaaS), SIP Trunking, and Customer Experience (CX) solutions used by organizations worldwide.
We are seeking an experienced Engineering Manager - CX/CCaaS Platform to lead an established global engineering team responsible for the development, scalability, reliability, and innovation of Sangoma's Contact Center and Customer Experience platforms.
This role is ideal for a hands-on engineering leader who combines strong people management skills with the technical depth needed to guide architecture discussions, mentor senior engineers, and drive the successful delivery of cloud-based communications solutions. The successful candidate will have experience leading distributed engineering teams and working within CCaaS, CX, UCaaS, telecommunications, real-time communications, or related SaaS environments.
Location: United States, Canada, or Medellin, Colombia
Your Role
- Lead, mentor, and develop a globally distributed team of software engineers across multiple countries and time zones.
- Foster a culture of accountability, collaboration, innovation, and continuous improvement.
- Partner closely with Product Management to define priorities, align on roadmaps, and deliver customer-focused solutions.
- Lead the development and operation of Sangoma's CX and CCaaS platforms, ensuring scalability, reliability, and performance.
- Guide architecture discussions, technical design reviews, and engineering best practices.
- Participate in code reviews and provide technical leadership to engineers and technical leads.
- Drive the successful delivery of new features, enhancements, integrations, and platform improvements.
- Champion modern software development practices, including CI/CD, automation, testing, observability, and Infrastructure as Code.
- Ensure platform reliability through effective monitoring, incident management, root cause analysis, and operational excellence.
- Collaborate with Product, Customer Success, Professional Services, Support, Security, and Infrastructure teams to deliver exceptional customer experiences.
- Recruit, develop, and retain top engineering talent while supporting career growth and team engagement.
Requirements
Your Background
- 8+ years of software engineering, platform engineering, or related technical experience.
- 5+ years of engineering management experience leading software engineering teams.
- Experience managing remote and globally distributed engineering teams.
- Experience working within CCaaS, CX, UCaaS, telecommunications, real-time communications, or customer-facing SaaS environments.
- Strong software engineering background with experience in modern application development and distributed systems.
- Experience with one or more programming languages such as Python, Elixir, Java, Go, or Node.js.
- Experience with cloud-native architectures, APIs, microservices, and scalable SaaS applications.
- Experience with Linux/Unix environments.
- Experience with PostgreSQL, MySQL, or similar relational databases.
- Experience with Git, CI/CD pipelines, automated testing, and modern software development practices.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience.
- Strong communication, leadership, coaching, and stakeholder management skills.
Preferred Qualifications
- Experience with Contact Center and Customer Experience technologies, including omnichannel engagement, intelligent routing, agent desktop applications, analytics, workforce engagement, and CRM integrations.
- Knowledge of SIP, VoIP, WebRTC, call routing, and telecommunications technologies.
- Experience with Elixir would be fantastic.
- Experience with AWS, Azure, or Google Cloud.
- Experience with Kubernetes, Docker, Infrastructure as Code, and observability platforms.
Benefits
What We Offer:
- Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
- Matching 401K program - 100% match on 4%.
- Employee Stock Purchase Plan after one year of service.
- Flexible Time Off & Company Holidays
- Entrepreneurial work environment partnered with high growth career opportunities
Are you ready to make a direct impact on the company and be rewarded for your performance?ย Are you ready to take on a new challenge?
ย Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.
ย Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.