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Application Support Team Lead Jobs (NOW HIRING)

CYNET SYSTEMS

Application Support

New York, NY · On-site

$45 - $50/hr

Pay Range: $45hr - $50hr Requirement/Must Have: * 8-12 years in Application/Production Support. * Strong ITIL process knowledge. * Stakeholder management experience. * Experience in onsite-offshore ...

Danaher

Application Support Consultant

Brea, CA · On-site

$85 - $95/hr

We're a team that celebrates diverse ideas and continuous improvement. Here, you'll find a place to ... The Application Support Consultant is responsible for providing operational support for business ...

CAI Software LLC

Customer Support Team Lead

Customer Support Team Lead Accelerate Performance. About CAI Software CAI Software builds purpose ... the application process or are limited in the ability or unable to access or use the online ...

Clipboard Health

Customer Support Team Lead

As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team ... Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and ...

Comtech, LLC

Application Support Manager

Chicago, IL · On-site

Oversee and manage a team of production support analysts that resolve user initiated requests for ... Lead proposal efforts Qualifications Job Qualifications: * Bachelor's degree in Information Science ...

Intepros Federal

Sr Application Team Lead

Radford, VA · On-site

$100 - $125/hr

The Opportunity IntePros Federal is identifying Key Personnel for an upcoming bid supporting PL ... Team Lead to be named in our proposal. This role will oversee multiple application modernization ...

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Application Support Team Lead information

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$31K

$161.2K

$206K

How much do application support team lead jobs pay per year?

As of Sep 9, 2026, the average yearly pay for application support team lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is the difference between Application Support Team Lead vs Application Support Specialist?

AspectApplication Support Team LeadApplication Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystBachelor's degree or equivalent; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentLeads support teams, manages escalations, coordinates troubleshooting effortsProvides technical support, resolves user issues, documents solutions
Employer & Industry UsageIT departments in various industries, tech companies, large enterprisesHelp desks, IT support centers, customer service teams in tech and enterprise sectors

The Application Support Team Lead oversees support teams and manages escalations, focusing on leadership and coordination. In contrast, the Application Support Specialist primarily handles direct user support and issue resolution. Both roles require similar technical skills and certifications, but the lead position involves more management responsibilities.

What does an application support team lead do?

An application support team lead oversees the technical support team responsible for maintaining and troubleshooting software applications. They coordinate issue resolution, ensure system stability, and may manage support workflows using tools like ticketing systems, while also providing guidance and training to team members.

What is the role of an Application Support Team Lead?

An Application Support Team Lead oversees a team responsible for maintaining and troubleshooting software applications, ensuring system stability and performance. They coordinate issue resolution, communicate with stakeholders, and often utilize tools like ticketing systems and monitoring software to manage support activities.

What cities are hiring for Application Support Team Lead jobs?

Cities with the most Application Support Team Lead job openings:

What states have the most Application Support Team Lead jobs?

States with the most job openings for Application Support Team Lead jobs include:

What are popular job titles related to Application Support Team Lead jobs?

For Application Support Team Lead jobs, the most frequently searched job titles are:

Infographic showing various Application Support Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Application Support

New York, NY • On-site

CYNET SYSTEMS
IT Services • 501 - 1,000 employees
Learn more about CYNET SYSTEMSexternal

$45 - $50/hr

Contractor

Re-posted 29 days ago

Job description

Job Overview:

Pay Range: $45hr - $50hr

Requirement/Must Have:

  • 8-12 years in Application/Production Support.
  • Strong ITIL process knowledge.
  • Stakeholder management experience.
  • Experience in onsite-offshore model.
  • Strong analytical and communication skills.
  • Experience with tools like ServiceNow/Jira.

Responsibilities:

  • Act as SPOC for stakeholders.
  • Manage incident, problem, and change management processes.
  • Ensure SLA/KPI adherence and reporting.
  • Coordinate with offshore teams for issue resolution.
  • Conduct governance calls and status updates.
  • Drive root cause analysis (RCA) for critical incidents.
  • Manage escalations and high priority issues.
  • Oversee release and deployment coordination.
  • Identify automation opportunities.
  • Maintain knowledge management practices.

Skills:

  • Stakeholder Management.
  • Jira.
  • ITIL processing.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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