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Application Support Manager Jobs in Tulsa, OK (NOW HIRING)

Enovation Controls LLC

Application Engineer

Tulsa, OK · On-site

They provide technical support and expertise to customers by testing applications and responding to ... Manage customer projects from all technical aspects including hardware and software. * Provide ...

TDW

Business Systems Analyst II

Tulsa, OK · On-site

Typical experience: 3-5 years in business systems, application support, business analysis, or related IT roles. * General knowledge of database development and management, preferably Microsoft SQL.

Default

Business Systems Analyst II

Tulsa, OK · On-site

$70 - $95/hr

Typical experience: 3-5 years in business systems, application support, business analysis, or related IT roles. General knowledge of database development and management, preferably Microsoft SQL.

Greenheck Group

Application Engineer Sr.

Tulsa, OK · On-site

$105K - $130K/yr

Our unwavering commitment in supporting our team members both personally and professionally has ... May manage complex team projects including determining timelines. * Document service calls to ...

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Application Support Manager information

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$55.7K

$97.7K

$151.1K

How much do application support manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for application support manager in Tulsa, OK is $97,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,600.00 and $116,000.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Tulsa, OK?

The most popular types of Application Support jobs in Tulsa, OK are:

What cities near Tulsa, OK are hiring for Application Support Manager jobs?

Cities near Tulsa, OK with the most Application Support Manager job openings:

Application Support Manager jobs near you

Information Technology - Application Support Lead 130-2064

CommunityCare

Tulsa, OK • On-site

Full-time

Posted 17 days ago

Job description

JOB SUMMARY:
The Application Support Lead is responsible for strengthening Service Delivery's ability to resolve business-critical application issues by building application knowledge, documentation, and training. Serves as a trusted escalation point for business partners when system issues cross departmental lines.
KEY RESPONSIBILITIES:
  • Author and maintain documented application-support procedures and troubleshooting runbooks for support teams to use independently.
  • Build and deliver a formal training and knowledge-transfer program to raise enterprise-application troubleshooting capability across Service Delivery.
  • Manage triage and resolution for escalated, business-critical application issues.
  • Serve as the primary subject-matter expert and escalation contact for core business applications; partner with stakeholders across departments to ensure timely, appropriate triage and resolution of escalated issues.
  • Investigate and resolve multi-system issues spanning access, data accuracy, and system-problem reports across customer and provider facing portals.
  • Assist in identifying recurring failure patterns and candidate work for the next wave of Tier 2 training and ownership.
  • Document and prepare reports on escalation volume, resolution time, and recurring system issues.
  • Perform other job-related duties as required or assigned.

QUALIFICATIONS:
  • Proven ability to troubleshoot and resolve issues across multiple enterprise applications and departments.
  • Excellent communication and facilitation skills, with the ability to translate technical issues for non-technical, cross-departmental stakeholders.
  • Demonstrated ability to build documentation, runbooks, and training materials that transfer knowledge effectively.
  • Strong relationship-management skills; comfortable serving as a trusted point of contact for multiple business units.
  • Successful completion of Health Care Sanctions background check.

EDUCATION/EXPERIENCE:
  • A minimum of four years of experience supporting enterprise business applications in a healthcare, health plan, or similarly regulated environment.
  • Experience triaging and prioritizing competing, business-critical escalations under time pressure.
  • Direct experience with health plan systems such as core administration platforms (Amisys, QNXT, or equivalent), provider/member/employer portals, or claims-adjacent systems strongly preferred.
  • Experience building training programs or technical documentation for support staff preferred.

CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin

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