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Application Support Manager Jobs in Springfield, PA

IQVIA

Project Support Mgr

Wayne, PA

$78K - $196K/yr

The Project Manager will spearhead the end-to-end implementation and delivery of projects across ... All information and credentials submitted in your application must be truthful and complete. Any ...

IQVIA

Project Support Manager

Wayne, PA · On-site

$78K - $196K/yr

The Project Manager will spearhead the end-to-end implementation and delivery of projects across ... All information and credentials submitted in your application must be truthful and complete. Any ...

New

IQVIA

Project Support Mgr

Wayne, PA · On-site

$78K - $196K/yr

The Project Manager will spearhead the end-to-end implementation and delivery of projects across ... All information and credentials submitted in your application must be truthful and complete. Any ...

IQVIA, Inc.

Project Support Manager

Wayne, PA · On-site

$78K - $196K/yr

The Project Manager will spearhead the end-to-end implementation and delivery of projects across ... All information and credentials submitted in your application must be truthful and complete. Any ...

New

Tata Consultancy Service Limited

Engineer

Mount Laurel, NJ · On-site

$90K - $100K/yr

L3 Application Support Engineer Technology Stack: Java, Spring Boot, Angular Experience: 610 years ... Ensure adherence to SLAs, incident management, and change management processes. Participate in ...

Moove

Application Manager

King Of Prussia, PA · On-site

$80K - $100K/yr

Backed by a global network of over 55,000 employees, we support businesses driving energy ... This role combines application lifecycle management with business analysis to ensure systems ...

Penn Medicine

Application Manager

Philadelphia, PA · On-site

Manages the day to day operations of the assigned application team including but not limited to ... Other duties as assigned to support the unit, department, entity, and health system organization ...

New

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Springfield, PA

Application Support Manager information

See Springfield, PA salary details

$57.5K

$101K

$156.1K

How much do application support manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for application support manager in Springfield, PA is $100,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,200.00 and $119,800.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What cities near Springfield, PA are hiring for Application Support Manager jobs?

Cities near Springfield, PA with the most Application Support Manager job openings:

Application Support Manager jobs near you

Project Support Mgr

IQVIA

Wayne, PA

$78K - $196K/yr

Full-time

Posted 27 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

62nd of 224 rated it services

Job description

IQVIA Overview:
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. Our work accelerates the development and commercialization of medical treatments that improve patient outcomes and population health worldwide. With a multidisciplinary team of 88000+ experts spanning data science commercialization regulatory and technology IQVIA empowers its consultants to translate the world's most pressing healthcare challenges into actionable strategies that speed new therapies to market.
Job Overview:
The Project Manager will spearhead the end-to-end implementation and delivery of projects across various stakeholders ensuring alignment with contractual commitments and client objectives. This role involves defining establishing and managing implementation delivery expectations across programs using a hybrid project management approach ensuring successful execution and client satisfaction.
Responsibilities:
  • Lead the complete project lifecycle including initiation planning execution monitoring and closure ensuring delivery within contractual timelines and scope.
  • Develop and maintain detailed project plans and timelines using Smartsheet covering dependencies milestones risks and resource allocation.
  • Manage delivery within compressed timelines proactively identifying risks and implementing mitigation strategies to ensure schedule adherence.
  • Establish and enforce change management and change control processes including documentation and stakeholder alignment to manage and mitigate scope creep.
  • Coordinate and lead cross-functional teams to ensure seamless execution of deliverables.
  • Manage and coordinate with third-party vendors and external partners ensuring alignment with project objectives timelines and quality standards.
  • Lead client-facing governance including status reporting risk/issue escalation and executive-level communication.
  • Conduct and lead client and internal status meetings ensuring clear documentation of actions risks and decisions.
  • Maintain all project documentation RAID logs and deliverables in compliance with organizational standards.
Qualifications:
  • Bachelor's Degree preferred; PMP (Project Management Professional) certification preferred.
  • Proven experience managing complex projects in fast-paced client-facing environments.
  • Demonstrated expertise in project management tools with Smartsheet preferred for planning tracking and reporting.
  • Experience managing scope risks dependencies and issue resolution across large-scale programs.
  • Proven ability to deliver within compressed timelines and high-pressure environments.
  • Experience managing cross-functional teams and third-party vendors.
  • Strong stakeholder management and communication skills including executive-level reporting.
  • Ability to manage multiple projects and priorities simultaneously.
  • Highly organized with the ability to maintain detailed documentation and governance artifacts.
  • Demonstrated ownership accountability and ability to drive outcomes independently.
  • Experience leveraging Microsoft Copilot to enhance project delivery and documentation.
  • Experience in pharmaceutical patient support services (PSS) copay or HUB programs preferred.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $78,700.00 - $196,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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