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Application Support Manager Jobs in Clinton, MD (NOW HIRING)

ValidaTek, Inc.

User Support Manager

Quantico, VA

$90K - $125K/hr

The User Support Team Lead is responsible for leading and managing a team of User Support ... application access, and telecommunications issues. * Oversee installation, configuration ...

Validatek

User Support Manager

Quantico, VA · On-site

$90 - $125/hr

The User Support Team Lead is responsible for leading and managing a team of User Support ... application access, and telecommunications issues. * Oversee installation, configuration ...

ValidaTek

User Support Manager

Quantico, VA · On-site

The User Support Team Lead is responsible for leading and managing a team of User Support ... application access, and telecommunications issues. * Oversee installation, configuration ...

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Showing results 21-40

All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Clinton, MD

Application Support Manager information

See Clinton, MD salary details

$60.7K

$106.4K

$164.6K

How much do application support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for application support manager in Clinton, MD is $106,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $126,300.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What cities near Clinton, MD are hiring for Application Support Manager jobs?

Cities near Clinton, MD with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Clinton, MD as of June 2026, with employment types broken down into 90% Full Time, 8% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $106,404 per year, or $51.2 per hour.

Application Support -Mid Level

A3 Technology

Washington, DC • On-site

$50K - $175K/yr

Full-time

Re-posted 18 days ago

Job description

A3 Technology, Inc. is seeking Application Support (mid level) to join our team in Washington, DC.


Essential Job Functions:

  • Prepare and edit technical material, including operations and maintenance manuals, software and system documentation, and other technical publications.
  • Coordinate efforts of technical artists, illustrators, editors, and writers in preparing documents for internal and external distribution.
  • Conduct technical research and collaborates with technical professionals.
  • May write manuals and documentation at user level, technical support level, or both.
  • Work independently with minimal direct supervision from the Program/Project Manager.
  • Answer phone calls and help customers resolve their application problems.
  • Understand and use various custom applications to support customers.
  • Configure and arrange online meetings (MS Teams or Zoom experience is a plus).
  • Other administrative duties as assigned by the Division Manager.
  • Play an integral part in maintaining the mission statement of providing outstanding customer service.
  • Learn new technologies quickly, understands and communicates requests as they relate to infrastructure.
  • Maintain professional, positive, and friendly customer service attitude at all times.
  • Demonstrate excellent communications skills; written, verbal and listening.


Education:

  • AA/AS in a related field and 5 years of relevant experience.


Additionally, US Citizenship or documented proof of eligibility to work in the US is a must. Upon receiving a conditional offer of employment, candidates will undergo a Government investigation and must meet eligibility requirements for Government clearance. Verification of past employment, education and references is also required. It is imperative that candidates be either a US citizen or a current green card holder with the last 3 consecutive years as a resident of the US.


The salary range for positions is $50,000 to $175,000. This range is provided as a general guideline and should not be interpreted as a guarantee of compensation. Actual salary offers will be determined based on a variety of factors, including but not limited to the specific responsibilities of the position, the candidate's education, experience, location, knowledge, skills, and abilities. In addition, compensation may be influenced by applicable Federal Government contract labor categories and established contract wage rates.


At A3 Technology, Inc., we take pride in being an Equal Opportunity Employer (EEO) and Affirmative Action (AA) employer. We're committed to considering all qualified candidates for employment without regard to race, religion, color, sex, sexual orientation, gender identity, age, protected veteran status, disability, national origin, genetic information or any other protected status.

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