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Application Support Manager Jobs in Cheyenne, WY

... Management Teams, and ABB Drive Services. The area of technical support includes but is not limited ... Provide technical support via phone & email for common problems related to the application of Low ...

... Management Teams, and ABB Drive Services. The area of technical support includes but is not limited ... Provide technical support via phone & email for common problems related to the application of Low ...

Pharmacy Manager

Cheyenne, WY · On-site

$65 - $85/hr

Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize ... We anticipate the application window for this opening will close on: 02/28/2027 Qualified ...

Pharmacy Manager

Cheyenne, WY · On-site

$65 - $85/hr

Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize ... We anticipate the application window for this opening will close on: 12/20/2026 Qualified ...

Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize ... We anticipate the application window for this opening will close on: 02/28/2027 Qualified ...

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Application Support Manager information

See Cheyenne, WY salary details

$57.8K

$101.4K

$156.8K

How much do application support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for application support manager in Cheyenne, WY is $101,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,500.00 and $120,300.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
Infographic showing various Application Support Manager job openings in Cheyenne, WY as of June 2026, with employment types broken down into 2% As Needed, 75% Full Time, 18% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $102,129 per year, or $49.1 per hour.

Application Engineering Manager, Electrification Services

ABB

Cheyenne, WY • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago


ABB Group rating

7.8

Company rating: 7.8 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

214th of 499 rated machine equipment manufacturers


Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

EL Sales Support Manager - Commercial Operations

__

Your role and responsibilities:

The Application Engineering Manager for Electrification Services (ELSE) is responsible for leading the U.S. Application Engineering (AE) organization in support of the Commercial Operations and Sales teams. This leader will drive customer-focused technical solutions through direct customer engagement, ensure the consistent delivery of high-quality Statements of Work and Job Cost Estimates, and develop a high-performing team of Application Engineers capable of supporting the growth objectives of the business.

The role serves as the primary functional leader for Application Engineering and is accountable for driving continuous improvement in people, processes, and technology to improve proposal quality, technical accuracy, responsiveness, and customer satisfaction. This position also plays a critical role in building technical capability throughout the commercial organization, collaborating closely with Proposal Management, Business Development, Operations, and other ABB engineering teams to standardize solutions, improve proposal cycle time, and enhance organizational effectiveness.


This is a remote position.
You will be mainly accountable for:

  • Lead and develop a high-performing Application Engineering team by setting clear performance expectations, coaching employees, closing technical skill gaps, and implementing targeted development plans.

  • Provide technical leadership and customer solution support across the ELSE portfolio, including strategic customer engagements, site assessments, solution development, and effective resource prioritization to ensure successful execution.

  • Drive proposal excellence and operational effectiveness by ensuring high-quality SOWs and JCEs, improving inquiry-to-order (ITO) processes, and partnering with Commercial Operations to enhance proposal quality and cycle times.

  • Standardize and continuously improve engineering processes and capabilities through KPI management, solution and estimating libraries, digital tools and automation, process improvements, and the development of comprehensive technical training programs.


Our team dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.


Qualifications for the role:

  • Bachelor's Degree required and 12+ years relevant work experience. Candidates with Electrical Engineering degree will be preferred.

  • Ability and willingness to travel 25% of the time within US

  • Minimum of 7 years of experience in application engineering or field engineering in power delivery products and systems including a minimum of 5 years of experience working with customers in oil & gas, metals, mining, paper, power generation, data center, commercial buildings or similar business segments.

  • Experience leading geographically dispersed technical teams strongly preferred.

  • Experience with proposal development, statement of work creation, job costing, and commercial operations processes.

  • Background in field service, power systems engineering, or industrial electrical services.

  • Candidates must be authorized to work in the U.S.

More about us:

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

What's in it for you:

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Remote

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

  • Choice between two dental plan options: Core and Core Plus

  • Vision benefit

  • Company paid life insurance (2X base pay)

  • Company paid AD&D (1X base pay)

  • Voluntary life and AD&D - 100% employee paid up to maximums

  • Short Term Disability - up to 26 weeks - Company paid

  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

  • Parental Leave - up to 6 weeks

  • Employee Assistance Program

  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions

  • Employee Stock Acquisition Plan (ESAP)

Time off
  • ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $142,500 and $228,000 annually and is eligible for a short-term incentive plan/annual bonus.

MyBenefitsABB.com

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: FULL_TIME

What ABB Group employees say

Pay

Benefits

Hours and flexibility

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About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US