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Application Support Manager Jobs in Wyoming (NOW HIRING)

Morgan Stanley

Mainframe CICS Systems Engineer

Sheridan, WY · On-site

$48.75 - $62.75/hr

... Web application support in a CICS TS V6.x environment Understanding of zOS facilities such as: APF, Linklist, VSAM, LPA, RLS, Coupling Facility Utilization of CICS Configuration Manager Working ...

Gordon Food Service

Position Summary: The Finance Application Functional Analyst is an essential role in the ... support from their management if they are selected for the interview process. Equal Employment ...

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Application Support Manager information

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$58.6K

$102.9K

$159.1K

How much do application support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for application support manager in Wyoming is $102,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,700.00 and $122,100.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Wyoming?

The most popular types of Application Support jobs in Wyoming are:

What cities in Wyoming are hiring for Application Support Manager jobs?

Cities in Wyoming with the most Application Support Manager job openings:

Application Support Manager jobs near you

Patient Financial Counselor

Memorial Hospital of Sweetwater County

Rock Springs, WY • On-site

$19 - $24.75/hr

Full-time

Re-posted 27 days ago

Memorial Hospital Of Sweetwater County rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

777th of 1,065 rated hospitals

Job description

  •  OUR CULTURE OF PERSON-CENTERED CARE
    • At Memorial Hospital of Sweetwater County, our mission, vision, and values serve as the foundation for how we care for patients, support our practitioners and co-workers, and engage with our community. We follow the “Planetree” methodology of “Person-Centered Care”.  These guide our decisions, shape our culture, and define the expectations for every member of our team.
      Our Mission: Compassionate care for every life we touch 
      Our Vision: To be our community’s trusted healthcare leader
      Our Values: 
      •    Be Kind - Demonstrating compassion, consideration, and thoughtfulness 
      •    Be Respectful - Being mindful of individual perspectives, priorities and needs
      •    Be Accountable - Taking responsibility for our commitments, behaviors, and actions
      •    Work Collaboratively - Cooperating with and encouraging each other to achieve a common goal
      •    Embrace Excellence - Dedicated to setting standards that meet and exceed expectations
  • JOB SUMMARY

    • The Patient Financial Services (PFS) Financial Counselor serves as a liaison between patients and the Patient Financial Services team by providing compassionate, person-centered financial guidance and support throughout the billing process. This role reviews patient accounts, answers billing questions, and helps identify and reduce financial barriers to care by assisting with Medicaid and hospital charity applications, providing cost estimates for proposed services, and educating patients on available payment options and third-party financing programs. The Financial Counselor ensures required statements and forms are completed accurately, accepts and posts patient payments as applicable, and collaborates with billers and collectors to support timely account resolution, appropriate financial classification, and achievement of departmental collection goals while maintaining strict confidentiality and compliance standards.

  • JOB QUALIFICATIONS
    • Education:
      • High School diploma or equivalent required.
    •  
      Certifications/Licenses:
        • Revenue cycle or healthcare access certifications (e.g., CRCR, CHFP, CRCP, CPAT/CHAA), preferred.

    • Job Knowledge and Skills:
        • Working knowledge of hospital revenue cycle workflows impacting patient balances, including billing, follow-up, collections, and account resolution.
        • Knowledge of financial assistance and eligibility processes, including Medicaid application support and hospital charity/financial assistance guidelines.
        • Understanding of common payer requirements and reimbursement basics for commercial insurance, Medicare, Medicaid, and other governmental programs as related to patient responsibility and account follow-up.
        • Ability to explain estimates, charges, statements, and payment options clearly to patients while demonstrating empathy, professionalism, and strong customer service skills.
        • Skill in obtaining, verifying, and documenting required information and forms accurately and comprehensively, ensuring completeness to support timely determinations and account resolution.
        • Ability to calculate patient discounts (including self-pay discounts) and assist with establishing payment arrangements in accordance with hospital policy.
        • Proficiency in point of service and back-office functions such as accepting/posting payments, processing adjustments and refunds, and maintaining accounts in the correct financial class.
        • Strong attention to detail, accuracy, and confidentiality when handling protected health information and sensitive financial information.
        • Working knowledge of HIPAA and applicable compliance requirements, with consistent adherence to policies, procedures, and service standards.
        • Ability to manage an assigned account workload, prioritize competing demands, and meet individual performance and collection goals in a highvolume environment.
        • Effective verbal and written communication skills for interactions with patients, families, internal departments, and third parties.
        • Ability to use computerized patient accounting/billing systems and Microsoft Office applications to document activity, run reports, and track outcomes.
        • Commitment to advancing the mission, vision, and personcentered care values of Memorial Hospital of Sweetwater County.

        Preferred Skills Patient Financial Services (PFS) Financial Counselor

        • Prior experience in patient financial counseling, customer service, billing, collections, or healthcare revenue cycle operations.
        • Experience assisting patients with Medicaid eligibility screening and application support and/or charity/financial assistance processes.
        • Familiarity with price estimation tools, charge description master (CDM) concepts, and communicating estimates in a patientfriendly manner.
        • Experience setting up payment plans and supporting enrollment into approved thirdparty financing programs.
        • Demonstrated ability to deescalate challenging conversations and resolve billing concerns with empathy and professionalism.
        • Strong documentation skills and attention to detail to support accurate account notes, financial class assignment, and audit readiness.
        • Experience running basic reports, tracking work activity, and identifying trends to share with the SME/Lead.

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