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Application Support Manager Jobs in Maine (NOW HIRING)

PREBLE STREET

Food Programs Support Manager

Portland, ME · On-site

$30.78/hr

The Food Programs Support Manager assists the Food Programs Director's in all aspects of Food ... Please submit both a resume and cover letter as part of your application. This may also be emailed ...

Chicago Public Schools

$14.75 - $19/hr

This position will report to the School Operations Manager. This student employee position will be ... PROGRAM SUPPORT INTERN, KENWOOD ACADEMY

Texas State Library and Archives Commision

... in 24x7 Application support Analyst mindset Debug issue and identify right team to fix it Understand Architecture and debug the code (not expected to fix code) Proactive incident management and ...

NovaLink Solutions

Product Specialist

Augusta, ME · On-site

Job Overview We are looking for a Product Specialist to support application data maintenance and ... Use Jira to track and manage bugs and issues. * Maintain testing and project documentation in ...

NEOGOV

Technical Support Specialist I

Bangor, ME · On-site

This will be at the discretion of the IT Technical Support Manager. • Installs, configures tests ... operation and application of the University's standard software and hardware, and a working ...

Tyler Technologies, Inc.

Application Developer

Augusta, ME · On-site

$60 - $80/hr

Provide technical consulting support on projects and system issues * Evaluate application software packages and make recommendations to management * Participate in business and IT project estimation ...

Microwave Techniques LLC

Application Engineer

Gorham, ME · On-site

$75K - $95K/yr

This role supports customers and internal teams by translating RF and microwave component ... Ability to manage multiple projects and priorities What can you expect from us? * A comprehensive ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Maine

Application Support Manager information

See Maine salary details

$59.1K

$103.6K

$160.2K

How much do application support manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for application support manager in Maine is $103,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,300.00 and $123,000.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Maine?

The most popular types of Application Support jobs in Maine are:

What cities in Maine are hiring for Application Support Manager jobs?

Cities in Maine with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, 3% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $103,611 per year, or $49.8 per hour.

EPIC Application Support Specialist

Maine Medical Center

Westbrook, ME • On-site

$71K - $96K/yr

Full-time

Posted 4 days ago

Maine Medical Center rating

6.9

Company rating: 6.9 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

545th of 1,065 rated hospitals

Job description

Description
Medical Group Practices
Professional - Nonclinical
Req #: 91326
Are you someone who enjoys technology, teaching others, and helping clinical teams get the most out of the tools they use every day? MaineHealth is looking for an EPIC Application Support Specialist to join our team in a full-time, onsite role. In this position, you'll be a go-to resource for clinical team members using EPIC. You'll provide training and ongoing end-user support for providers, clinical staff, and ancillary teams, helping them confidently navigate the system and incorporate EPIC into their daily workflows.
A big part of this role is education. You'll develop training materials tailored to different clinical disciplines, deliver training, troubleshoot end-user needs, and help maintain application functionality within the MaineHealth EPIC model system. Your understanding of clinical workflows will be important as you help connect technology with the way care is actually delivered.
Note - You will be onsite at medical offices providing training and end user support of the EPIC system for clinical team members, including training of all providers, clinical, and ancillary staff.
We're looking for someone who is comfortable working with people just as much as technology. You should be a strong communicator and trainer who can explain systems clearly, solve problems, and build relationships with a variety of clinical professionals. If you enjoy teaching, problem-solving, technology, and supporting healthcare professionals-and you're looking for an onsite role where your work can make a difference in the day-to-day delivery of patient care-we'd love to hear from you.
Summary:
The EPIC Application Support Specialist role is responsible for providing training and end user support of the EPIC system for clinical team members, including training of all providers, clinical, and ancillary staff; maintaining application functionality within the MaineHealth model system; and supporting end user needs.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
  1. Education: Bachelor's Degree or equivalent preferred.
  2. License/Certifications: Credentialed in EPIC focused modules or complete MH credentialing program may be required.
  3. Experience: Two years of experience with computerized systems/teaching required. Knowledge of clinical workflows required.

Additional Information
MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.
We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.
The pay range for this position is $71,448.00 to $96,636.80 per year.
Compensation for part-time positions is determined on a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).
In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.
If you have questions about this role, please contact [email protected]
Hiring Scam Alert
MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [email protected] .
Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.
Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

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