1

Application Support Manager Jobs in Alberta (NOW HIRING)

Advisor IT Application Services

Calgary, AB · On-site +1

CA$85K - CA$110K/yr

As an Advisor TIS Application Services , you will play a key role in supporting and enhancing our Asset and Work Management Systems, with a primary focus on IBM Maximo Application Suite (MAS 9). This ...

Support production and non-production environments, ensuring application stability and performance ... Participate in release management, deployment activities, upgrades, and technical debt remediation ...

CA$55K - CA$65K/yr

Agricultural clients (farm owners, contractors, project managers) \n * Framers and framing crews \n ... Credit\/application coordination with finance when required \n \n \n Customer & Sales Support \n \n ...

Support Tier II incident management for assigned applications by triaging, troubleshooting, and resolving application incidents; coordinate escalation to Tier III/vendor teams and document root-cause ...

Application Security Developer

Calgary, AB · Hybrid

CA$119K - CA$161K/yr

Provide detailed guidance and support to teams in vulnerability remediation, and develop frameworks ... Strong AWS security experience on EC2 and managed services * Infrastructure security (WAF, ACLs ...

Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Manager ... Assistingin application support, systemtestingand training of end users * Collaborating with ...

Showing results 21-40

Application Support Manager information

See Alberta salary details

$65.5K

$126K

$164.5K

How much do application support manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for application support manager in Alberta is $126,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,500.00 and $146,000.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the most commonly searched types of Application Support jobs in Alberta? The most popular types of Application Support jobs in Alberta are:
What cities in Alberta are hiring for Application Support Manager jobs? Cities in Alberta with the most Application Support Manager job openings:
Infographic showing various Application Support Manager job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $126,018 per year, or $60.6 per hour.

Advisor IT Application Services

Enbridge

Calgary, AB • On-site, Remote

CA$85K - CA$110K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 17 days ago


Enbridge rating

8.4

Company rating: 8.4 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

20th of 53 rated energy and utility


Job description

Posting End Date:

August 07, 2026

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

At Enbridge, we are committed to delivering safe, reliable energy while driving financial excellence and innovation. As an Advisor TIS Application Services, you will play a key role in supporting and enhancing our Asset and Work Management Systems, with a primary focus on IBM Maximo Application Suite (MAS 9). This position combines business analysis and technical expertise to optimize asset and work management processes across the organization. You'll work closely with business stakeholders, technical teams, and vendors to deliver innovative solutions that support operational excellence and continuous improvement.

We'd love to hear from you! Apply today for this exciting opportunity with Enbridge.

What You Will Do:

  • Serve as the subject matter expert and administrator for IBM Maximo/MAS, including system configuration, workflow management, security administration, automation scripting, and reporting.

  • Partner with business stakeholders to gather, analyze, and translate requirements into effective functional and technical solutions.

  • Support integrations between Maximo and enterprise applications, including Oracle ERP (Finance and Supply Chain) and GIS systems

  • Design, test, implement, and support system enhancements and new functionality aligned with business and operational needs.

  • Provide second- and third-level application support for Maximo and related field mobility platforms, troubleshooting issues and ensuring timely resolution.

  • Lead or contribute to projects involving system upgrades, enhancements, and process improvement initiatives.

  • Develop and maintain system documentation, user guides, and training materials while delivering training sessions to end users and support teams.

  • Collaborate with vendors and internal teams to ensure high system availability and performance.

Who You Are:

  • University degree in a related discipline or a two-year technical diploma in Information Systems, Computer Science, or a related field.

  • 4+ years of experience in IT support, systems analysis, business analysis, or application support environments.

  • Experience working with Maximo or other Enterprise Work & Asset Management (EAM) platforms.

  • Understanding of asset management and work management business processes and related technologies.

  • Strong analytical and problem-solving skills with the ability to translate business requirements into practical system solutions.

  • Excellent verbal and written communication skills, with the ability to collaborate effectively across technical and business teams.

  • Strong problem-solving skills and the ability to translate business needs into system solutions.

  • Proven ability to manage multiple priorities, work independently, and contribute to cross-functional projects.

Preferred:

  • Knowledge of field mobility solutions such as Maximo Anywhere or other technician mobile applications.

  • Exposure to Oracle ERP (Finance/Supply Chain) and integration middleware platforms like OIC

  • Familiarity with SQL, BIRT, or other reporting and data analysis tools.

  • ITIL awareness or certification.

Working Conditions:

  • Office environment with limited travel required.

Salary Ranges from $85,000.00 - $110,000.00 CAD for Ontario locations based upon candidate's experience, skills, and internal equity. Applicable compensation policies and guidelines apply to internal candidates.

Benefits:

  • A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.

  • A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.

  • Valuable retirement savings plans, including a savings plan with company stock as an investment option.

  • Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.

  • An Employee and Family Assistance Program.

  • A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.

  • Enbridge's FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.

At Enbridge, we are dedicated to our core value of Inclusion.We are proud to bean Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law.Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

  • Applications can be submitted via our online recruiting system only.

  • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

  • Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com


What Enbridge employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom