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Application Service Delivery Manager Jobs in Addison, IL

krg technology inc

Mainframe SDM Delivery

Chicago, IL · On-site

Qualifications High School Diploma/GED 5+ years' experience in managing a service delivery practice (recovery and expense; resource staffing)/project managing complex infrastructure engagements ...

The Bronx

Software Delivery Manager

Chicago, IL · On-site

Scion Technology has been engaged to conduct a search for an experienced Software Delivery Manager ... ABOUT OUR FIRM Scion Staffing, Inc. is an equal opportunity employer and service provider and does ...

Exela Enterprise Solutions, Inc.

SDM 1

Lake Zurich, IL · On-site

$60K/yr

Service Delivery Manager 1 About the Role: As a Service Delivery Manager, you will oversee the day-to-day delivery of high-volume print, check, letter, and mail services. You will be responsible for ...

TecTammina

SOA Delivery Manager

Chicago, IL · On-site

... Service Bus, Oracle Identity and Access Management, etc. Over 10 + years on experience in ... Ready to travel frequently within North America geography Own the project deliveries of all ...

Northern Trust

Manager Software Engineering

Chicago, IL · On-site

Lead application service delivery/ support, and implementation activities for Wealth Management client-facing systems. * Familiar with ITIL Process and Project methodologies. Assist and drive Change ...

Northern Trust

Manager Software Engineering

Chicago, IL · On-site

Lead application service delivery/ support, and implementation activities for Wealth Management client-facing systems. * Familiar with ITIL Process and Project methodologies. Assist and drive Change ...

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All JobsApplication Service Delivery JobsApplication Service Delivery Manager JobsApplication Service Delivery Manager Jobs in Addison, IL

Application Service Delivery Manager information

See Addison, IL salary details

$39.6K

$121.7K

$202.4K

How much do application service delivery manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for application service delivery manager in Addison, IL is $121,693.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,700.00 and $142,300.00 per year, depending on experience, location, and employer.

What is the difference between Application Service Delivery Manager vs Application Support Analyst?

AspectApplication Service Delivery ManagerApplication Support Analyst
CredentialsTypically requires project management certifications (e.g., PMP), ITIL, and relevant experienceOften holds a bachelor's degree in IT or related field; certifications like ITIL are common
Work EnvironmentOversees service delivery, manages teams, coordinates between stakeholdersProvides technical support, troubleshoots issues, maintains applications
Employer & Industry UsageUsed in IT service management across various industriesCommon in IT support teams within organizations

The Application Service Delivery Manager focuses on managing end-to-end service delivery, ensuring client satisfaction and process efficiency. In contrast, the Application Support Analyst handles technical support and troubleshooting. Both roles require ITIL knowledge but differ in scope and responsibilities.

What does an Application Service Delivery Manager do?

An Application Service Delivery Manager oversees the delivery and management of software applications and IT services within an organization. They coordinate teams, ensure service levels are met, troubleshoot issues, and implement improvements to optimize application performance and user satisfaction. Strong communication, project management skills, and knowledge of ITIL or similar frameworks are essential for this role.

What job categories do people searching Application Service Delivery Manager jobs in Addison, IL look for?

The top searched job categories for Application Service Delivery Manager jobs in Addison, IL are:

What cities near Addison, IL are hiring for Application Service Delivery Manager jobs?

Cities near Addison, IL with the most Application Service Delivery Manager job openings:

Application Service Delivery Manager jobs near you

Manager, Regional Service Delivery (Data Center - East Region)

Palatine, IL • On-site

AIT Worldwide Logistics, Inc.
Trucking • 1 - 5K employees
Learn more about AIT Worldwide Logistics, Inc.external

$105K - $158K/yr

Full-time

Posted 4 days ago

AIT Worldwide Logistics rating

6.8

Company rating: 6.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Join us at AIT, where we believe every day presents an opportunity to make a global impact!
Were problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
The Regional Service Delivery Manager is responsible for overseeing the end-to-end movement of high-tech products to data centers via road transport and managing specialized white-glove teams. This role ensures seamless delivery, installation, and support of critical infrastructure components, including server racks and associated hardware, while maintaining compliance with industry standards and customer requirements.
  • Logistics & Transportation:
    • Oversee the secure and timely movement of high-value technology products to data centers across the West Coast.
    • Ensure compliance with transportation SOPs, chain-of-custody documentation, and liability coverage requirements and security protocols.
    • Coordinate with carriers and vendors to maintain service quality and mitigate risk.
  • White Glove Service Management:
    • Lead and support white-glove teams responsible for:
    Rack installation in data centers.
    Delivery and staging of components such as servers, cabling, and network hardware.
    Debris removal and site cleanup post-installation.
    Conduct site surveys and risk assessments for new data center projects.
    Ensure adherence to safety protocols, PPE requirements, and customer-specific SOPs.
    Ensure compliance with industry regulations, security standards, and contractual obligations.
  • Team Leadership & Operational Excellence:
    • Recruit, train, and mentor white-glove service teams.
    • Foster a culture of safety, accountability, and operational excellence.
    • Coordinate scheduling and resource allocation for multiple concurrent projects.
    • Develop and maintain Standard Operating Procedures (SOPs) for white-glove and high-value deliveries.
    • Monitor service performance, identify improvement opportunities, and implement corrective actions.
    • Drive continuous improvement initiatives to enhance efficiency and customer satisfaction.
  • Customer Experience:
    • Act as the primary point of contact for clients during delivery and installation projects.
    • Ensure professional on-site conduct and timely resolution of customer inquiries.
    • Provide proactive communication and status updates to internal and external stakeholders.
  • Performs other duties as assigned
  • Complies with all policies and standards
  • The wage range for this position is $105,720-$158,850 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Education
Bachelor's Degree (required)
Experience
6+ years of experience in service delivery, logistics, or data center operations (required)
Knowledge, Skills, and Abilities
Proven expertise in managing high-value shipments and white-glove services. High
Strong knowledge of rack installation, cabling, and data center infrastructure. High
Excellent leadership, communication, and problem-solving skills.
Familiarity with ISO, OSHA, and TAPA standards. High
Experience with risk assessment and site survey protocols. Medium
Proficiency in project management tools and reporting systems. Medium

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.

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