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Application Service Delivery Manager Jobs in Addison, IL

Datavant

Service Delivery Supervisor

Chicago, IL · On-site

The role focuses on front line People management and training, as well as ensuring processes are ... The Service Delivery Supervisor will be responsible for maintaining workflow and productivity of ...

New

Datavant

Service Delivery Supervisor

Chicago, IL

$21.25 - $27.13/hr

The role focuses on front line People management and training, as well as ensuring processes are ... At the end of this application, you will find a set of voluntary demographic questions. If you ...

New

Datavant

Service Delivery Supervisor

Elk Grove Village, IL · On-site

$21.25 - $27.13/hr

The role focuses on front line People management and training, as well as ensuring processes are ... At the end of this application, you will find a set of voluntary demographic questions. If you ...

New

Datavant

Service Delivery Supervisor

Hoffman Estates, IL · On-site

$21.25 - $27.13/hr

The role focuses on front line People management and training, as well as ensuring processes are ... At the end of this application, you will find a set of voluntary demographic questions. If you ...

New

Datavant

Service Delivery Supervisor

Chicago, IL · On-site

$21.25 - $27.13/hr

The role focuses on front line People management and training, as well as ensuring processes are ... At the end of this application, you will find a set of voluntary demographic questions. If you ...

New

krg technology inc

Mainframe SDM Delivery

Chicago, IL · On-site

Qualifications High School Diploma/GED 5+ years' experience in managing a service delivery practice (recovery and expense; resource staffing)/project managing complex infrastructure engagements ...

The Bronx

Software Delivery Manager

Chicago, IL · On-site

$120 - $180/hr

Scion Technology has been engaged to conduct a search for an experienced Software Delivery Manager ... ABOUT OUR FIRM Scion Staffing, Inc. is an equal opportunity employer and service provider and does ...

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Showing results 21-40

All JobsApplication Service Delivery JobsApplication Service Delivery Manager JobsApplication Service Delivery Manager Jobs in Addison, IL

Application Service Delivery Manager information

See Addison, IL salary details

$39.6K

$121.7K

$202.4K

How much do application service delivery manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for application service delivery manager in Addison, IL is $121,693.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,700.00 and $142,300.00 per year, depending on experience, location, and employer.

What is the difference between Application Service Delivery Manager vs Application Support Analyst?

AspectApplication Service Delivery ManagerApplication Support Analyst
CredentialsTypically requires project management certifications (e.g., PMP), ITIL, and relevant experienceOften holds a bachelor's degree in IT or related field; certifications like ITIL are common
Work EnvironmentOversees service delivery, manages teams, coordinates between stakeholdersProvides technical support, troubleshoots issues, maintains applications
Employer & Industry UsageUsed in IT service management across various industriesCommon in IT support teams within organizations

The Application Service Delivery Manager focuses on managing end-to-end service delivery, ensuring client satisfaction and process efficiency. In contrast, the Application Support Analyst handles technical support and troubleshooting. Both roles require ITIL knowledge but differ in scope and responsibilities.

What does an Application Service Delivery Manager do?

An Application Service Delivery Manager oversees the delivery and management of software applications and IT services within an organization. They coordinate teams, ensure service levels are met, troubleshoot issues, and implement improvements to optimize application performance and user satisfaction. Strong communication, project management skills, and knowledge of ITIL or similar frameworks are essential for this role.

What job categories do people searching Application Service Delivery Manager jobs in Addison, IL look for?

The top searched job categories for Application Service Delivery Manager jobs in Addison, IL are:

What cities near Addison, IL are hiring for Application Service Delivery Manager jobs?

Cities near Addison, IL with the most Application Service Delivery Manager job openings:

Application Service Delivery Manager jobs near you

Manager, Service Delivery

Livingston International

Schaumburg, IL • On-site

Full-time

Posted 24 days ago

Livingston International rating

7.7

Company rating: 7.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Manager, Service Delivery
Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.
Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.
JOB SUMMARY
We are seeking a Manager to lead our Air/Sea team of 7-10 with varias clients and commodities. You would be responsible for the day to day administration of the Service Delivery Team, managing the overall service delivery to the clients through classification and entry summary; coordinating "single-point of contact" for the customer; and ensuring client relationships are maintained through proactive client contact and superior customer service.
KEY DUTIES & RESPONSIBILITIES
  • Supervise the Service Delivery Team on a day-to-day basis ensuring we are meeting SOP with the client. Responsible for on-going coaching, guidance, performance feedback, training planning and development for the members of the team.
  • Ensure that staff operations are being performed within established timeframes and corporate governance standards and adheres to Customs and OGA rules & regulations
  • Manage and capture audit results and monitor metrics and measurements against standards. Regularly provide feedback and coaching to employees and where necessary or required to the Client.
  • Manage staffing decisions: recruitment, hiring, and terminations for the department.
  • Complete annual performance reviews and make salary recommendations.
  • Ensure that teams are working within budget from a revenue and cost perspective
  • Ensure client service meets corporate objectives and is provided on a proactive, timely basis
  • Support business development efforts, including client visits as required
  • Client onbarding/orientation
  • Provide expert advice to both internal and external customers
  • Set standards and procedures so that Customs entries and client billings and operations as a whole are consistent, accurate, and timely
  • Manage duty and freight liabilities to ensure billed and paid amounts are accurate and timely
  • Stay apprised of changing regulatory requirements and disseminate information to staff and/or clients
  • Actively seek out, develop and implement process improvement opportunities for the business

KNOWLEDGE & SKILLS
  • Experienced in managing high shipment volumes
  • Extensive knowledge in Customs and regulatory requirements
  • Strong team leadership and ability to coach and grow team development skills
  • Strong leadership skills
  • Client Service orientation.
  • Ability to make decisions and recommendations within authorized limits prescribed.
  • Extensive knowledge of Microsoft Office applications such as Excel, Word, Power Point
  • Analytical skills with problem solving ability

WORK EXPERIENCE - MINIMUM REQUIRED
6 years of related experience
Team management experience
EDUCATION
Required: High School/GED or equivalent
Preferred: Bachelors Degree or equivalent
CERTIFICATIONS DESCRIPTION
Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.
Successful completion of the CCS examination is a mandatory requirement for further advancement.
COMPETENCIES
Customer First Focus
Business Acumen and Straight Talk
Accountability
Agility
Leading and Developing
Inclusion and Collaboration
At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.
Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is 71,875-111,000 USD. Actual compensation will be determined based on these factors and may vary accordingly.
Diversity, Equity, and Inclusion at Livingston
We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
Job Type: Full Time
Location: IL Schaumburg - US082

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