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Application Service Delivery Manager Jobs in Addison, IL

The Judge Group

Service Delivery Manager

Chicago, IL · On-site

Overview As a Service Delivery Manager, you will be pivotal in leading multiple programs, projects and managed services for our strategic clients. Depending on the size (scope) of the services ...

The Judge Group

Service Delivery Manager

Chicago, IL

As a Service Delivery Manager, you will be pivotal in leading multiple programs, projects and managed services for our strategic clients. Depending on the size (scope) of the services delivered at ...

Virtucom Inc

Service Delivery Manager

Naperville, IL · On-site

$41K - $60K/yr

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

Virtucom, Inc.

Service Delivery Manager

Naperville, IL · On-site

$41K - $60K/yr

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

Virtucom, Inc.

Service Delivery Manager

Naperville, IL · On-site

$41K - $60K/yr

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

United Airlines

Service Delivery Manager (SDM)

Chicago, IL · On-site +1

$103K - $242K/yr

Your skills and experience: * 12+ years of enterprise application delivery experience, including 5+ years in Service Delivery or Delivery Manager roles. * Strong hands-on experience managing PLM and ...

Capgemini

Service Delivery Manager (SDM)

Chicago, IL · On-site +1

$103K - $242K/yr

Your skills and experience: * 12+ years of enterprise application delivery experience, including 5+ years in Service Delivery or Delivery Manager roles. * Strong hands-on experience managing PLM and ...

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All JobsApplication Service Delivery JobsApplication Service Delivery Manager JobsApplication Service Delivery Manager Jobs in Addison, IL

Application Service Delivery Manager information

See Addison, IL salary details

$39.6K

$121.7K

$202.4K

How much do application service delivery manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for application service delivery manager in Addison, IL is $121,693.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,700.00 and $142,300.00 per year, depending on experience, location, and employer.

What is the highest paid delivery job?

Application Service Delivery Managers are typically well-compensated, especially in industries like technology and consulting, with salaries often exceeding $100,000 annually for experienced professionals. Senior roles that involve managing large teams, complex projects, or specialized technical skills tend to be among the highest paid in service delivery positions.

What is the difference between Application Service Delivery Manager vs Application Support Analyst?

AspectApplication Service Delivery ManagerApplication Support Analyst
CredentialsTypically requires project management certifications (e.g., PMP), ITIL, and relevant experienceOften holds a bachelor's degree in IT or related field; certifications like ITIL are common
Work EnvironmentOversees service delivery, manages teams, coordinates between stakeholdersProvides technical support, troubleshoots issues, maintains applications
Employer & Industry UsageUsed in IT service management across various industriesCommon in IT support teams within organizations

The Application Service Delivery Manager focuses on managing end-to-end service delivery, ensuring client satisfaction and process efficiency. In contrast, the Application Support Analyst handles technical support and troubleshooting. Both roles require ITIL knowledge but differ in scope and responsibilities.

What does a service delivery manager do?

A Service Delivery Manager oversees the delivery of IT or service-based solutions to clients, ensuring that services meet quality standards, deadlines, and customer expectations. They coordinate between technical teams and clients, manage service level agreements (SLAs), and often utilize project management tools to optimize service performance.

What does an application delivery manager do?

An application delivery manager oversees the planning, development, and deployment of software applications to ensure timely and quality delivery. They coordinate between development teams, stakeholders, and IT operations, often using project management tools and methodologies like Agile or Scrum. Their role includes managing schedules, resolving issues, and ensuring that applications meet business requirements and performance standards.

How much do delivery managers get paid?

Application Service Delivery Managers typically earn between $80,000 and $130,000 annually, depending on experience, location, and industry. Senior managers or those in high-demand sectors may earn higher salaries, often supplemented with bonuses and benefits.
What cities near Addison, IL are hiring for Application Service Delivery Manager jobs? Cities near Addison, IL with the most Application Service Delivery Manager job openings:
Application Service Delivery Manager jobs near you

Service Delivery Manager

The Judge Group

Chicago, IL • On-site

Full-time

Posted 16 days ago

Job description

Overview
As a Service Delivery Manager, you will be pivotal in leading multiple programs, projects and managed services for our strategic clients. Depending on the size (scope) of the services delivered at the client, this role may span multiple accounts. Leveraging your expertise in the Scaled Agile Framework (SAFe), you will lead and synchronize distributed, onshore and offshore teams to ensure seamless collaboration and delivery of high-quality solutions. You will be responsible for coaching delivery teams and individuals, implementing Agile ceremonies, managing engagement risk, and fostering a culture of continuous improvement to deliver our services with the highest quality and efficiency. You will be the single point of contact for client stakeholders to address services delivery requirements, escalations, and needs. As you establish a strong, trusted advisor relationship with client stakeholders you will be expected to help grow our footprint at the client by observing and identifying additional opportunities for growth.
Responsibilities
Key Responsibilities:
• Manage and synchronize onshore (onsite and remote) and offshore delivery teams, ensuring clear communication, quality controls, and collaboration across geographical boundaries.
• Coach and mentor teams in Agile principles and practices, fostering an Agile mindset and culture of continuous improvement, Agile ceremonies and tools adapted for virtual environments to maintain team cohesion and momentum.
• Leading "Delivery Led Sales" by collaboratively (with service delivery managers, project managers, and architects) identifying opportunities for additional and growth of existing Services.
• Champion continuous integration and continuous delivery (CI/CD) practices to streamline development processes and enhance code quality.
• Collaborate with cross-functional teams (Capability Practices) to define project scope, goals, and deliverables, ensuring alignment with business objectives.
• Monitor and report against multiple programs, projects, managed services progress, identify risks and dependencies, and implement mitigation strategies to ensure on-time delivery.
• Drive innovation through collaboration, encouraging delivery teams to explore new ideas and technologies to stay ahead of the curve, and providing thought-leadership points of view proactively to clients.
• Lead Quarterly Business Review events delivering Services performance metrics and status, addressing and negotiating client expectations and risks.
Qualifications
Qualifications:
• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• Certified SAFe Agilist (SA) or equivalent certification preferred.
• Proven experience managing distributed teams in a global environment.
• Strong understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe).
• Excellent leadership, communication, presentation, and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Experience with continuous integration/delivery (CI/CD) pipelines and automation tools is a plus.

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