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Application Analyst I Jobs in Raleigh, NC (NOW HIRING)

Infojini Inc

Technical Analyst

Raleigh, NC · On-site

Provide application support for IPCS and ensure it is operational during business hours Monitor ... Must have a strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and ...

Big Lots

SR PROGRAMMER ANALYST

Henderson, NC · On-site

$41.50 - $56.25/hr

Develop application systems that adhere to the standard system development lifecycle methodology ... I 7.4+ * Proficiency in the Microsoft Office Suite of products, including Visio or other ...

Roses Discount Stores

SR PROGRAMMER ANALYST

Henderson, NC · On-site

$41.50 - $56.25/hr

Develop application systems that adhere to the standard system development lifecycle methodology ... I 7.4+ * Proficiency in the Microsoft Office Suite of products, including Visio or other ...

Infojini Inc

Security Support Analyst

Raleigh, NC

Support to the Enterprise Application team, in respect to the installation and configuration of ... MS Excel, MS Word, Visio, and PowerPoint) Problem Diagnosis skills [i.e., discovery, replication ...

Arete Technologies, Inc.

Help Desk Analyst

Durham, NC

$19.75 - $27/hr

This is an Application/Production Support position where the selected candidate will support the NC ... These positions will be liaisons between Business, Program Management, System Development and A&I ...

360 IT Professionals

BUSINESS ANALYST

Raleigh, NC · On-site

We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift ... web application development using frameworks based on model view controller architecture and ...

ProSidian Consulting

Senior Analyst/Programmer

Raleigh, NC

$43.25 - $58.50/hr

J2EE/Java 1.5 (n-tier enterprise Java (J2EE) system/application development) * Spring Framework ... Strong Communication Skills i. 8+ years of progressive analyst/programmer experience in large-scale ...

360 IT Professionals

Senior Analyst Programmer

Raleigh, NC · On-site

$43.25 - $58.50/hr

We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift ... Project Description The project scope includes an upgrade of an existing eCitation application used ...

SoftPro

SoftPro Customer Support Analyst

Raleigh, NC · On-site +1

What will I do as a Customer Solutions Analyst at SoftPro? * In this position, you will resolve Real Estate industry application issues for all SoftPro applications, primarily SoftPro Select, and ...

SoftPro

SoftPro Customer Support Analyst

Raleigh, NC · On-site

What will I do as a Customer Solutions Analyst at SoftPro? * In this position, you will resolve Real Estate industry application issues for all SoftPro applications, primarily SoftPro Select, and ...

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Showing results 41-60

All JobsApplication Analyst I JobsApplication Analyst I Jobs in Raleigh, NC

Application Analyst I information

See Raleigh, NC salary details

$31.2K

$74.5K

$123.9K

How much do application analyst i jobs pay per year?

As of Sep 12, 2026, the average yearly pay for application analyst i in Raleigh, NC is $74,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $83,800.00 per year, depending on experience, location, and employer.

What does an Application Analyst I do?

An Application Analyst I is responsible for supporting, maintaining, and troubleshooting software applications within an organization. They work closely with end-users to resolve technical issues, assist in software upgrades, and ensure that applications function efficiently. Additionally, they may help test new features, document procedures, and coordinate with other IT teams to implement solutions. This entry-level role often serves as a bridge between technical teams and business users, ensuring that applications meet organizational needs.

What are the key skills and qualifications needed to thrive as an Application Analyst I, and why are they important?

To thrive as an Application Analyst I, you need a solid understanding of software applications, troubleshooting, and analytical thinking, typically supported by a bachelor’s degree in information technology, computer science, or a related field. Familiarity with SQL, ticketing systems, and common business software platforms is essential, and certifications like ITIL or CompTIA can be beneficial. Strong problem-solving abilities, attention to detail, and effective communication help you collaborate with users and technical teams. These skills ensure smooth application operations, quick resolution of technical issues, and high user satisfaction.

What are some typical challenges faced by an Application Analyst I when supporting end-users, and how are they addressed?

Application Analyst I professionals often encounter challenges such as troubleshooting complex user issues, translating technical problems for non-technical users, and managing multiple support requests simultaneously. Success in this role involves strong communication skills, the ability to prioritize tasks effectively, and a collaborative approach with both IT teams and end-users. Many organizations provide ongoing training and encourage teamwork, so new analysts can learn from experienced colleagues and quickly develop problem-solving strategies.

What is the difference between Application Analyst I vs Application Analyst II?

AspectApplication Analyst IApplication Analyst II
Required CredentialsBachelor's degree in IT, Computer Science, or related field; basic knowledge of applications and systemsSame as Application Analyst I, often with additional certifications or experience
Work EnvironmentEntry-level support, troubleshooting, and user assistance within IT teamsMore complex problem-solving, system configuration, and project involvement
Employer & Industry UsageCommonly employed in healthcare, finance, and technology sectorsSimilar industries, with increased responsibilities

The main difference between Application Analyst I and Application Analyst II lies in experience and scope of responsibilities. Application Analyst II typically handles more complex tasks, requires more experience, and may involve project management. Both roles require similar foundational skills and certifications, but the II level is more advanced in troubleshooting and system optimization.

What are popular job titles related to Application Analyst I jobs in Raleigh, NC?

For Application Analyst I jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Application Analyst I jobs in Raleigh, NC look for?

The top searched job categories for Application Analyst I jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Application Analyst I jobs?

Cities near Raleigh, NC with the most Application Analyst I job openings:

Application Analyst I jobs near you
Infographic showing various Application Analyst I job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $81,278 per year, or $39.1 per hour.

Service Support Analyst- Senior Level

Raleigh, NC • On-site

Datasoft Technologies, Inc.
IT Services • 11 - 50 employees
Learn more about Datasoft Technologies, Inc.external

Other

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Description Overview

Job Title: Service Support Analyst - Senior Level (809319)

Start Date: 09/14/2026

End Date: 09/13/2027

No New Submittals: 09/10/2026

Location: Raleigh, NC 27607, Hybrid

CWS/PATH NC Help Desk requires the services of an Application/Production Support Help Desk Senior Analyst to help spearhead production support analysis and resolution of PATH NC issues.

Overview

  • Senior Application/Production Support role for the Child Welfare/PATH NC application.

  • Provides expert-level guidance to external customers, county leadership, and service providers using the system.

  • Requires advanced customer service, analytical, and leadership capabilities.

  • Extensive knowledge of North Carolina’s Child Welfare program and related operational processes is strongly preferred.

  • Focuses on high‐impact application support, system reliability, and proactive issue prevention rather than hardware.

  • Requires advanced technical proficiency, deep troubleshooting expertise, and the ability to mentor and guide junior staff.

Operations & Maintenance (O&M) Support Responsibilities

  • Oversee and support resolution of complex county issues escalated beyond front-line Help Desk capabilities.

  • Perform advanced diagnostics to determine systemic or multi‐layer root causes.

  • Lead resolution efforts for high-severity or cross-county problems.

  • Identify, classify, and escalate critical application or infrastructure issues to development and leadership teams.

  • Provide strategic recommendations for improving operational stability and reducing recurring issues.

Technical & Cross-Team Collaboration

  • Partner closely with business owners, architecture teams, developers, QA, and cross‐agency stakeholders to analyze and resolve complex problems.

  • Reproduce, isolate, and document high‐complexity defects, system behavior anomalies, and performance issues.

  • Recommend strategic product, workflow, or process improvements based on long-term trend analysis and emerging patterns.

  • Mentor junior team members and foster cross‐team knowledge sharing.

Coordination & Communication

  • Act as a liaison between Business, Program Management, System Development, A&I Technical Architecture, county leadership, and other partners.

  • Support the coordination and implementation of system change requests.

  • Communicate impact assessments, risk evaluations, and proposed solutions to leadership and stakeholders.

Required / Desired SkillsSkillRequired / DesiredAmount of ExperienceExperience and knowledge of browser-based applications.Required7 YearsExperience researching, analyzing and interpreting automated system problems.Required7 YearsExperience working in an Application Support-based (not hardware) help desk environment.Required6 YearsWorking knowledge of social services and Child Welfare program.Highly desired5 YearsWorking knowledge of the PATH NC application and functionality.Highly desired1 YearsExperience in phone-based Customer Service focused roles, being able to think and respond quickly to customer questions.Required7 Years
About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
Paid Holidays/Paid Time Off (PTO)
Medical/Dental Insurance Group
Accident/Critical Illness Insurance
Life Insurance
401 (K)

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