Apple One Services Jobs (NOW HIRING)

Services at Apple help hundreds of millions of customers get the most out of the devices they love through amazing apps, award-winning shows and movies, immersive music in spatial audio, world-class workouts and meditations, super fun games and more! The Services Data Science & Analytics organization is passionate about developing discerning insights and AIML solutions to help continually improve these services and accelerate growth while maintaining a strong dedication to customer privacy.
We are currently seeking an experienced and passionate Applied ML Science Manager to lead a dynamic team, whose goal is to provide innovative products at the intersection of causal inference, statistics, and machine learning to help drive key business decisions and optimize marketing channels, via observational testing frameworks, counterfactual modeling, and lifetime value estimation. As a key member of our diverse organization, you'll have the rare and rewarding opportunity to work with datasets of unique magnitude, richness, and dedication to privacy that will frequently require novel approaches. You'll work alongside partners across Business, Marketing, Product, Finance, and Engineering daily to deliver material customer and business value.
Description
As an Applied ML Science Manager, you will have the responsibility of leading a highly talented team of scientists and engineers dedicated to pushing the boundaries of how Causal Inference and AIML can be leveraged to better serve our customers, focusing on Services such as Apple TV, Apple Music, Apple One, and the App Store. You will be at the forefront of designing, developing, and deploying cutting-edge Causal Inference solutions, that directly impact our products and provide a granular understanding of key business initiatives and marketing effectiveness. You will also be instrumental in defining the technical vision, strategy, and execution roadmap for our AIML initiatives, ensuring that we deliver high-quality, scalable, and impactful models that solve complex customer acquisition and engagement challenges. Beyond technical leadership, you will be a key driver in fostering a vibrant culture of innovation, continuous learning, and collaborative problem-solving within your team.","responsibilities":"Lead, mentor, and grow a high-performing team of Applied Scientists and Machine Learning Engineers, fostering a culture of innovation and collaboration
Drive team goals, priorities, and career development, including recruitment and onboarding
Oversee the technical strategy, design, and full lifecycle of scalable, robust Causal Inference and Machine Learning products
Manage timelines, resources, and deliverables, ensuring projects are completed on time, within scope, and communicated to stakeholder teams
Collaborate with product managers, data scientists, and other engineering teams to translate business requirements into technical specifications and deliver impactful, practical solutions, increasing internal adoption of causal inference approaches and democratizing data
Stay abreast of the latest advancements in causal inference and AIML research, evaluating and integrating new frameworks where appropriate
Champion best practices in software engineering, MLOps, code quality, testing, documentation, and ensure compliance with data privacy and security
Preferred Qualifications
PhD in related field
Hands-on experience leveraging Generative AI to improve productivity and generate new insights
Curious business attitude with an ability to condense complex concepts and models into clear and concise takeaways that drive action
Minimum Qualifications
Master’s degree in Statistics, Economics, Mathematics, Machine Learning, Computer Science, Engineering, or a related technical field
3+ years of experience in a leadership or management role, leading Applied Scientists, Machine Learning Engineers and Data Scientists
5+ years of experience as an Applied Scientist, Machine Learning, or Data Scientist role
Familiarity with a brand range of quasi-experimental Causal Inference techniques such as diff-in-diff, synthetic control method, panel analysis, regression discontinuity design, interrupted time series, and propensity score matching
Working knowledge of Marketing Mix models and validation through Matched Market testing
Practical expertise leveraging Customer Lifetime Value models to drive business decision-making
Solid understanding of AIML technologies including Generative AI
Proven track record of successfully delivering complex projects from start to finish
Proficiency in programming languages such as Python, R, SQL, Java, or C++
Experience with cloud platforms, Spark, Docker, and MLOps tools and best practices
Excellent communication, collaboration, and presentation skills with meticulous attention to detail
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $198,300 and $342,800, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.