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Apple Home Support Jobs (NOW HIRING)

Apple

Manager, Today At Apple Programming

Cupertino, CA · On-site

$101.80K - $140K/yr

... home. You will lead a team of talented strategists while working in close partnership with ... You will lead a team of strategists supporting across worldwide vision and regional execution. 8+ ...

Apple

Manager, Today At Apple Programming

Cupertino, CA

$191.40K - $288K/yr

... home. You will lead a team of talented strategists while working in close partnership with ... You will lead a team of strategists supporting across worldwide vision and regional execution ...

Best Buy

Certified Apple Expert

Watertown, MA · On-site

As a Certified Apple Expert, you'll create world-class shopping experiences and help our retail ... at home. We offer generous benefits that address your total well-being and provide support as you ...

Best Buy

Certified Apple Expert

Watertown, MA · On-site

$15 - $21.45/hr

As a Certified Apple Expert, you'll create world-class shopping experiences and help our retail ... at home. We offer generous benefits that address your total well-being and provide support as you ...

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How much do apple home support jobs pay per hour?

As of May 31, 2026, the average hourly pay for apple home support in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Home Support Specialist, and why are they important?

To thrive as an Apple Home Support Specialist, you need in-depth knowledge of Apple products, troubleshooting skills, and a strong understanding of smart home technologies, often supported by experience in technical support or a related field. Familiarity with Apple's support systems, device management tools, and certifications like Apple Certified Support Professional (ACSP) are typically beneficial. Exceptional customer service, patience, and effective communication skills help you deliver clear solutions and a positive experience to users. These skills and qualities are essential for resolving complex issues efficiently and maintaining Apple's high standards for customer satisfaction.

What are some common challenges faced by Apple Home Support specialists, and how can new hires prepare for them?

Apple Home Support specialists often encounter challenges such as troubleshooting a wide range of smart home devices and navigating unique customer setups. New hires can prepare by familiarizing themselves with the latest Apple HomeKit-compatible products and practicing clear, patient communication. Additionally, staying updated on software updates and common connectivity issues can help provide faster, more effective solutions. Collaboration with technical teams and ongoing training are also key parts of the role to ensure customers receive the best support possible.

What is Apple Home Support?

Apple Home Support refers to the customer service and technical assistance provided to users of Apple Home products, such as HomePod, Apple TV, and HomeKit-enabled devices. This support helps customers set up, troubleshoot, and optimize their smart home devices for seamless integration and performance. Apple Home Support can be accessed through Apple's website, phone support, or in-store Genius Bar appointments. The team assists with connectivity issues, compatibility questions, device setup, and software updates. Their goal is to ensure users have a smooth and secure smart home experience with Apple products.

What is the difference between Apple Home Support vs Apple Technical Specialist?

AspectApple Home SupportApple Technical Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP), Apple Certified Technician (ACT)
Work EnvironmentCustomer homes, remote support, retail storesRetail stores, service centers, technical labs
Primary FocusHome setup, troubleshooting, device supportDevice repair, hardware troubleshooting, technical diagnostics
Employer & Industry UsageApple retail and support servicesApple retail stores, authorized service providers

Apple Home Support specialists primarily assist customers with home device setup and troubleshooting, often working remotely or in customers' homes. In contrast, Apple Technical Specialists focus on in-store device repairs and technical diagnostics. Both roles require similar certifications but differ in work environment and primary responsibilities.

More about Apple Home Support jobs
What cities are hiring for Apple Home Support jobs? Cities with the most Apple Home Support job openings:
What states have the most Apple Home Support jobs? States with the most job openings for Apple Home Support jobs include:
What job categories do people searching Apple Home Support jobs look for? The top searched job categories for Apple Home Support jobs are:
Apple Home Support jobs near you
Infographic showing various Apple Home Support job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% Physical job distribution, with an average salary of $34,121 per year, or $16.4 per hour.
Community Outreach & Marketing Coordinator

Community Outreach & Marketing Coordinator

Apple Home Care

Upper Darby, PA • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life

Posted 19 days ago

Job description

Apple Home Care LLC is a growing Pennsylvania-based home care agency dedicated to helping seniors and individuals receive compassionate, personalized care in the comfort of their own homes. Since 2018, we have proudly served communities across Pennsylvania by providing dependable non-medical home care services focused on dignity, independence, comfort, and quality of life.

As we continue expanding throughout Upper Darby and surrounding Pennsylvania communities, we are seeking a confident, energetic, and people-oriented Community Outreach & Marketing Coordinator to help strengthen local partnerships, increase community awareness, and support company growth.

This position focuses on professional community outreach, relationship-building, local networking, and healthcare partnership development — not door-to-door residential sales.

We are looking for someone who enjoys being active in the community, building genuine relationships, representing the company professionally, and helping grow awareness of Apple Home Care through outreach and marketing initiatives.

What You’ll Do

Build and maintain professional relationships with:

  • Hospitals and healthcare providers

  • Rehab centers and physicians’ offices

  • Senior centers and community organizations

  • Social workers, discharge planners, and referral partners

Represent Apple Home Care at:

  • Community events

  • Health fairs

  • Networking events

  • Outreach campaigns

Other Responsibilities

  • Help develop local referral and partnership opportunities throughout Delaware County and surrounding areas

  • Support community marketing initiatives to help increase brand awareness and visibility

  • Coordinate outreach materials, marketing efforts, and community engagement activities

  • Collaborate with our digital marketing team and assist with local campaign coordination and social media direction

  • Track outreach activities, partnerships, referrals, and follow-ups through organized weekly reporting

  • Work closely with leadership on growth initiatives and community engagement strategies

Qualifications

  • Strong communication and interpersonal skills

  • Comfortable speaking with professionals, community members, and local organizations

  • Professional, confident, and relationship-oriented

  • Organized, self-motivated, and proactive

  • Ability to represent the company positively in community and professional settings

  • Experience in healthcare outreach, marketing, business development, sales, or community engagement preferred

  • Familiarity with the Pennsylvania healthcare or home care industry is a plus

  • Bilingual candidates are strongly encouraged to apply

  • Valid driver’s license and reliable transportation preferred

Why Join Apple Home Care?

At Apple Home Care, we believe strong community relationships are the foundation of quality care. We are building a team that values compassion, professionalism, reliability, and meaningful impact.

This role offers the opportunity to become an important part of a growing healthcare organization where your outreach efforts can directly help expand compassionate care throughout the community.

Company Description

Apple Home Care LLC is a growing Pennsylvania-based home care agency dedicated to helping seniors and individuals receive compassionate, personalized care in the comfort of their own homes. Since 2018, we have proudly served communities across Pennsylvania by providing dependable non-medical home care services focused on dignity, independence, comfort, and quality of life.
As we continue expanding our presence throughout Upper Darby and surrounding Pennsylvania communities, we are seeking a confident, energetic, and people-oriented Community Outreach & Marketing Coordinator to help strengthen our local partnerships, increase brand visibility, and support company growth.