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Apple Home Support Jobs (NOW HIRING)

Apple

iOS Engineer - Wallet

Cupertino, CA · On-site

It's also the home for Apple Pay, the easiest and most convenient way to pay in stores, apps, and ... This team supports all Wallet requests across the organization to ensure a unified experience.The ...

Apple

Software Engineer - Test and Validation

Austin, TX

$126K - $220K/yr

... Home products are delivered at the highest quality to all our customers! To achieve this, it ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

Apple

Software Engineer - Test and Validation

Austin, TX

$126K - $220K/yr

... Home products are delivered at the highest quality to all our customers! To achieve this, it ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

Apple

iOS Engineer - Wallet

Cupertino, CA

$172K/yr

It's also the home for Apple Pay, the easiest and most convenient way to pay in stores, apps, and ... This team supports all Wallet requests across the organization to ensure a unified experience. The ...

Apple

iOS Engineer - Wallet

Cupertino, CA

$172K/yr

It's also the home for Apple Pay, the easiest and most convenient way to pay in stores, apps, and ... This team supports all Wallet requests across the organization to ensure a unified experience. The ...

Apple

iOS Engineer - Wallet

Cupertino, CA · On-site

It's also the home for Apple Pay, the easiest and most convenient way to pay in stores, apps, and ... This team supports all Wallet requests across the organization to ensure a unified experience.The ...

Apple

iOS Engineer - Wallet

Cupertino, CA

$172K/yr

It's also the home for Apple Pay, the easiest and most convenient way to pay in stores, apps, and ... This team supports all Wallet requests across the organization to ensure a unified experience. The ...

Apple

iOS Engineer - Wallet

Cupertino, CA

$172K/yr

It's also the home for Apple Pay, the easiest and most convenient way to pay in stores, apps, and ... This team supports all Wallet requests across the organization to ensure a unified experience. The ...

Apple

iOS Engineer - Wallet

Cupertino, CA

$172K/yr

It's also the home for Apple Pay, the easiest and most convenient way to pay in stores, apps, and ... This team supports all Wallet requests across the organization to ensure a unified experience. The ...

Apple

iOS Engineer - Wallet

Cupertino, CA

$172K/yr

It's also the home for Apple Pay, the easiest and most convenient way to pay in stores, apps, and ... This team supports all Wallet requests across the organization to ensure a unified experience. The ...

Apple

Software Engineer - Test and Validation

Austin, TX

$181K - $318K/yr

... Home products are delivered at the highest quality to all our customers! To achieve this, it ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

Apple

iOS Engineer - Wallet

Cupertino, CA

It's also the home for Apple Pay, the easiest and most convenient way to pay in stores, apps, and ... This team supports all Wallet requests across the organization to ensure a unified experience. The ...

Apple

Acoustics DSP Engineer

Los Angeles, CA

$139K - $258K/yr

Apple products reach the ears and hearts of listeners around the globe, and Beats at Apple pushes ... We are at home working with novel architectures on tight schedules, fueling innovative ideas that ...

Apple

Software Engineer - Test and Validation

Austin, TX

$181K - $318K/yr

... Home products are delivered at the highest quality to all our customers! To achieve this, it ... Apple employees also have the opportunity to become an Apple shareholder through participation in ...

Apple

Senior Gaming Platform Engineer

Seattle, WA

$139K - $258K/yr

Apple Games is the home of gaming on Apple's platforms, including iPhone, iPad, Mac, Apple TV, and ... We have an exciting roadmap of features supporting games ranging from mobile, to indie, to AAA, and ...

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All JobsApple Home Support Jobs

Apple Home Support information

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$9

$16

$23

How much do apple home support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for apple home support in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Home Support Specialist, and why are they important?

To thrive as an Apple Home Support Specialist, you need in-depth knowledge of Apple products, troubleshooting skills, and a strong understanding of smart home technologies, often supported by experience in technical support or a related field. Familiarity with Apple's support systems, device management tools, and certifications like Apple Certified Support Professional (ACSP) are typically beneficial. Exceptional customer service, patience, and effective communication skills help you deliver clear solutions and a positive experience to users. These skills and qualities are essential for resolving complex issues efficiently and maintaining Apple's high standards for customer satisfaction.

What is Apple Home Support?

Apple Home Support refers to the customer service and technical assistance provided to users of Apple Home products, such as HomePod, Apple TV, and HomeKit-enabled devices. This support helps customers set up, troubleshoot, and optimize their smart home devices for seamless integration and performance. Apple Home Support can be accessed through Apple's website, phone support, or in-store Genius Bar appointments. The team assists with connectivity issues, compatibility questions, device setup, and software updates. Their goal is to ensure users have a smooth and secure smart home experience with Apple products.

What are some common challenges faced by Apple Home Support specialists, and how can new hires prepare for them?

Apple Home Support specialists often encounter challenges such as troubleshooting a wide range of smart home devices and navigating unique customer setups. New hires can prepare by familiarizing themselves with the latest Apple HomeKit-compatible products and practicing clear, patient communication. Additionally, staying updated on software updates and common connectivity issues can help provide faster, more effective solutions. Collaboration with technical teams and ongoing training are also key parts of the role to ensure customers receive the best support possible.

What is the difference between Apple Home Support vs Apple Technical Specialist?

AspectApple Home SupportApple Technical Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP), Apple Certified Technician (ACT)
Work EnvironmentCustomer homes, remote support, retail storesRetail stores, service centers, technical labs
Primary FocusHome setup, troubleshooting, device supportDevice repair, hardware troubleshooting, technical diagnostics
Employer & Industry UsageApple retail and support servicesApple retail stores, authorized service providers

Apple Home Support specialists primarily assist customers with home device setup and troubleshooting, often working remotely or in customers' homes. In contrast, Apple Technical Specialists focus on in-store device repairs and technical diagnostics. Both roles require similar certifications but differ in work environment and primary responsibilities.

More about Apple Home Support jobs
What cities are hiring for Apple Home Support jobs? Cities with the most Apple Home Support job openings:
What states have the most Apple Home Support jobs? States with the most job openings for Apple Home Support jobs include:
What job categories do people searching Apple Home Support jobs look for? The top searched job categories for Apple Home Support jobs are:
Apple Home Support jobs near you
Infographic showing various Apple Home Support job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 80% Full Time, and 18% Contract. Highlights an 48% Physical, and 52% Remote job distribution, with an average salary of $34,121 per year, or $16.4 per hour.
Administrative Assistant, Corporate Communications

Administrative Assistant, Corporate Communications

Apple

Cupertino, CA

$42.64 - $63.96/hr

Full-time

Medical, Dental, Retirement

Posted 9 days ago

Apple rating

8.1

Company rating: 8.1 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers

Job description

Apple's communications team shapes and shares with the world the stories about our innovative products and services, and the values that drive everything we do. The team includes professionals with a range of backgrounds including public relations, journalism, social media, writing and buzz marketing. We’re looking for trailblazing, creative and collaborative professionals from a variety of fields. If that’s you, then your next home may be here. Come and do the best and most exciting work of your career at Apple!
Description
We are looking for a highly organized, motivated, and experienced Administrative Assistant to support three Senior Directors and their teams. The ideal candidate possesses exceptional communication skills and is a collaborative, positive, proactive team member who has the ability to multitask, prioritize, and take initiative in a dynamic environment. ","responsibilities":"Provide advanced administrative support to multiple Senior Directors, with overall team support
Calendar management, organizing meetings across multiple time zones - in person and virtually
Book and maintain complex travel schedules, domestic and international, and process expense reports as needed
Support day-to-day needs, including escorting people in and out of secured areas for meetings, providing lunches, printing documents, and other tasks to make the day run smoothly
Partner with hiring managers on new hire setup, including ordering equipment, and securing workspace
Serve as an IT contact for the team, tech savviness is a big plus to support the overall team with ad hoc and daily requests
Support Facilities needs for the team, including conference room management, badge access, printer maintenance, office supplies ordering, etc.
Partner with team Admins to support product launches and other Company events
Maintain team subscriptions, Chorus pages and product inventory
Provide catering support
Preferred Qualifications
Superior verbal and written communication skills
Excellent organization skills, with an acute attention to detail
Able to juggle multiple tasks in a fast-paced and time-sensitive environment
Proven problem-solving abilities, while being able to anticipate change and act efficiently
Confident, able to communicate effectively with senior team members and their assistants across Apple
High level of integrity, able to handle confidential and sensitive information with discretion
Calm, friendly, and professional demeanor at all times; a positive and approachable personality, though diplomatic when saying no
Able to graciously accept last-minute requests and jump into projects (even outside your immediate team) as needed
Bachelor's degree, AA or equivalent experience
Minimum Qualifications
7+ years of experience supporting executives and large teams
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $42.64 and $63.96/hr, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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