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Apple Home Support Jobs (NOW HIRING)

Apple Manager I

Saint Louis, MO · On-site

$110K - $113K/yr

Partners with various support partners including Store Operations, RCMS, AP, HR, and Training ... Interacts with the Store Manager and Home office on promotions, author events, sales, budgets, and ...

Jr Software Engineer

Alpharetta, GA · On-site

$65K - $67K/yr

... role will support the application and development of new and existing applications, software ... Integrating Home Automation System kit such as Apple Home Kit, Google Home etc is * Experience in ...

$70K/yr

Do you have a passion for providing quality support to individuals with special needs? Do you ... home * Oversee daily business operations-i.e. client notes documentation, medication audits ...

$70K/yr

Do you have a passion for providing quality support to individuals with special needs? Do you ... home * Oversee daily business operations-i.e. client notes documentation, medication audits ...

The Home Product Design team at Apple is growing and we are looking for a passionate and ... 20% to support development Preferred Qualifications Masters Degree in a relevant Engineering ...

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Apple Home Support information

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How much do apple home support jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for apple home support in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

How much does Apple pay you to work-from-home?

Apple Home Support representatives working from home typically earn an hourly wage that ranges from $15 to $20, depending on experience and location. Compensation may also include benefits such as health insurance and employee discounts, with schedules often requiring availability during specific hours to assist customers remotely.

What are the key skills and qualifications needed to thrive as an Apple Home Support Specialist, and why are they important?

To thrive as an Apple Home Support Specialist, you need in-depth knowledge of Apple products, troubleshooting skills, and a strong understanding of smart home technologies, often supported by experience in technical support or a related field. Familiarity with Apple's support systems, device management tools, and certifications like Apple Certified Support Professional (ACSP) are typically beneficial. Exceptional customer service, patience, and effective communication skills help you deliver clear solutions and a positive experience to users. These skills and qualities are essential for resolving complex issues efficiently and maintaining Apple's high standards for customer satisfaction.

How much do Apple support workers get paid?

Apple Home Support specialists typically earn an hourly wage ranging from $15 to $25, depending on experience and location. Compensation may also include benefits such as health insurance and employee discounts, with some roles offering performance-based bonuses.

How difficult is it to get hired at Apple?

Getting hired as an Apple Home Support specialist involves a competitive application process that includes multiple interviews, technical assessments, and demonstrating strong customer service skills. Candidates often need relevant experience, good communication abilities, and familiarity with Apple products and support tools. The hiring process can be rigorous but varies depending on the role and location.

What is Apple Home Support?

Apple Home Support refers to the customer service and technical assistance provided to users of Apple Home products, such as HomePod, Apple TV, and HomeKit-enabled devices. This support helps customers set up, troubleshoot, and optimize their smart home devices for seamless integration and performance. Apple Home Support can be accessed through Apple's website, phone support, or in-store Genius Bar appointments. The team assists with connectivity issues, compatibility questions, device setup, and software updates. Their goal is to ensure users have a smooth and secure smart home experience with Apple products.

What are some common challenges faced by Apple Home Support specialists, and how can new hires prepare for them?

Apple Home Support specialists often encounter challenges such as troubleshooting a wide range of smart home devices and navigating unique customer setups. New hires can prepare by familiarizing themselves with the latest Apple HomeKit-compatible products and practicing clear, patient communication. Additionally, staying updated on software updates and common connectivity issues can help provide faster, more effective solutions. Collaboration with technical teams and ongoing training are also key parts of the role to ensure customers receive the best support possible.

What is the difference between Apple Home Support vs Apple Technical Specialist?

AspectApple Home SupportApple Technical Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP), Apple Certified Technician (ACT)
Work EnvironmentCustomer homes, remote support, retail storesRetail stores, service centers, technical labs
Primary FocusHome setup, troubleshooting, device supportDevice repair, hardware troubleshooting, technical diagnostics
Employer & Industry UsageApple retail and support servicesApple retail stores, authorized service providers

Apple Home Support specialists primarily assist customers with home device setup and troubleshooting, often working remotely or in customers' homes. In contrast, Apple Technical Specialists focus on in-store device repairs and technical diagnostics. Both roles require similar certifications but differ in work environment and primary responsibilities.

Can I work for Apple support from home?

Apple Home Support roles can often be performed remotely, especially for customer service and technical support positions, depending on the company's current policies and job requirements. Candidates typically need a suitable home office setup, reliable internet, and may undergo training to handle support tools and systems remotely.
More about Apple Home Support jobs
What cities are hiring for Apple Home Support jobs? Cities with the most Apple Home Support job openings:
What states have the most Apple Home Support jobs? States with the most job openings for Apple Home Support jobs include:
Infographic showing various Apple Home Support job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 50% Physical, and 50% Remote job distribution, with an average salary of $34,121 per year, or $16.4 per hour.
In-Home Sales Consultant

In-Home Sales Consultant

Apple Door Systems

North Chesterfield, VA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Description

Title:  In-Home Sales Consultant

Reports to:  Residential Sales Manager

Job Type:  Full-Time

Location:  Richmond, VA


Come join our team and open the door to an amazing career at Apple Door Systems! We have an immediate need for an In-Home Sales Consultant at our Richmond, VA location.


With locations in Richmond, Ashland, Waynesboro, Chesapeake and Williamsburg, the Apple Door Family has been serving Virginia since 1973. Whether it's our hallmark garage door products, awning and solar shading systems or heavy-duty industrial doors, Apple has the access products of choice. Each location has a fully staffed showroom and customer service center where you can be prepared to receive quality, craftsmanship and trust. 

We often wonder what "The Apple Advantage" is, what makes us different than our competitors and what has kept this company in business for over 50 years? The answer is simple - OUR AMAZING EMPLOYEES! The employees of Apple Door are the advantage that we have. Without each one of our employees giving their all every day, we could not do what we do. Thank you to our employees for being "The Apple Advantage"! 


Summary

The In-Home Sales Consultant is responsible for managing the pipeline of potential customers and partnering with them to complete their projects & coordinate installation. This role ensures that all necessary information is obtained and shared with all appropriate parties (customers, internal departments, installation team, contractors, etc.). This opportunity is designed for professionals who can build trust, communicate value, and confidently guide homeowners through major purchasing decisions. We are seeking professionals who expect more from themselves and are looking for an organization committed to growth, performance, and excellence.


Duties

  • Gather necessary information from customers/contractors and provide job estimates. 
  • Conduct in-home sales appointments with customers.
  • Clearly communicate with technicians and other team members regarding upcoming and ongoing installation/service jobs.
  • Provide customers/contractors with the appropriate forms and documents to prepare for installation.
  • Act as liaison between customer and contractor as needed.
  • Travel through assigned territory to site-check customer residential properties.

Requirements

  • Proven experience in a sales role.
  • Reliable transportation to and from your base office location.
  • Ability to do the job primarily on the road.

Skills and behaviors we are looking for

  • Strong in-home sales and closing ability
  • Professional presence and communication skills
  • Ability to manage the sales process from consultation to close
  • Competitive, self-driven, and accountable individuals
  • Professionals who take pride in delivering exceptional customer experiences

What we Provide 

  • Qualified, company-provided leads
  • Competitive base salary + uncapped commission structure
  • Six-figure earning potential for top performers
  • Premium products and strong operational support
  • Financing solutions designed to increase close rates
  • Professional sales systems, coaching, and leadership development
  • Clear opportunity for advancement within a rapidly growing organization

Work Conditions

  • Climate-controlled office environment with continual sitting & use of computer.
  • Exposure to weather and temperature elements while performing job site checks.
  • Company vehicle for appointments.

Benefits

We are proud to offer a robust benefits package to our team members, including:

  • Competitive salary + uncapped commission
  • Medical, dental, and vision insurance with multiple plan options 
  • Short- and Long-Term Disability
  • Employer-paid Life Insurance with buy-up options
  • Accident Care
  • Critical Care
  • 401(k) with Employer Match 
  • Generous Paid Time Off (PTO)
  • Paid Holidays 
  • Team member recognition & reward programs

Core Values 

At Apple Door, we base our actions on the following core values and request the same from all Team Members: 

Teamwork - we operate as a team and succeed together.

Grit - we have the courage, strength, and character to persevere.

Sincerity - we are transparent and trustworthy.

Development - we strive for continuous improvement, both professionally and personally


Third-Party Agency Notice

GarageCo does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners engaged directly by our Talent Acquisition team for specific searches. Unsolicited submissions will not be eligible for placement fees.


We are an (EOE) Equal Opportunity Employer.