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Apple Home Support Jobs (NOW HIRING)

Redwood

DSP Apple Valley Apache

Victorville, CA · On-site

$16.90/hr

Direct Support Professional Hourly Rate : $16.90 Shifts Needed : Full Time (Open) PM shifts Work ... Pick-up/drop-off clients in company vans from/to their home/facility (if necessary). Education and ...

Redwood

DSP Apple Valley, Ivanpah

Apple Valley, CA · On-site

$16.90/hr

Direct Support Professional Hourly Rate : $16.90 Shifts Needed : Full Time shifts Sunday - Monday ... Pick-up/drop-off clients in company vans from/to their home/facility (if necessary). Education and ...

Redwood

DSP Apple Valley Merlot

Apple Valley, CA · On-site

$16.90/hr

Direct Support Professional Hourly Rate : $16.90 Shifts Needed : Part Time AM shifts Friday ... Pick-up/drop-off clients in company vans from/to their home/facility (if necessary). Education and ...

Apple

Product Design Engineer

Cupertino, CA

$147K - $272K/yr

The Home Product Design team at Apple is growing and we are looking for a passionate and ... 20% to support development Preferred Qualifications Masters Degree in a relevant Engineering ...

Apple

Product Design Engineer

Cupertino, CA

$126K - $220K/yr

The Home Product Design team at Apple is growing and we are looking for a passionate and ... 20% to support development Preferred Qualifications Masters Degree in a relevant Engineering ...

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How much do apple home support jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for apple home support in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Home Support Specialist, and why are they important?

To thrive as an Apple Home Support Specialist, you need in-depth knowledge of Apple products, troubleshooting skills, and a strong understanding of smart home technologies, often supported by experience in technical support or a related field. Familiarity with Apple's support systems, device management tools, and certifications like Apple Certified Support Professional (ACSP) are typically beneficial. Exceptional customer service, patience, and effective communication skills help you deliver clear solutions and a positive experience to users. These skills and qualities are essential for resolving complex issues efficiently and maintaining Apple's high standards for customer satisfaction.

What is Apple Home Support?

Apple Home Support refers to the customer service and technical assistance provided to users of Apple Home products, such as HomePod, Apple TV, and HomeKit-enabled devices. This support helps customers set up, troubleshoot, and optimize their smart home devices for seamless integration and performance. Apple Home Support can be accessed through Apple's website, phone support, or in-store Genius Bar appointments. The team assists with connectivity issues, compatibility questions, device setup, and software updates. Their goal is to ensure users have a smooth and secure smart home experience with Apple products.

What are some common challenges faced by Apple Home Support specialists, and how can new hires prepare for them?

Apple Home Support specialists often encounter challenges such as troubleshooting a wide range of smart home devices and navigating unique customer setups. New hires can prepare by familiarizing themselves with the latest Apple HomeKit-compatible products and practicing clear, patient communication. Additionally, staying updated on software updates and common connectivity issues can help provide faster, more effective solutions. Collaboration with technical teams and ongoing training are also key parts of the role to ensure customers receive the best support possible.

What is the difference between Apple Home Support vs Apple Technical Specialist?

AspectApple Home SupportApple Technical Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP), Apple Certified Technician (ACT)
Work EnvironmentCustomer homes, remote support, retail storesRetail stores, service centers, technical labs
Primary FocusHome setup, troubleshooting, device supportDevice repair, hardware troubleshooting, technical diagnostics
Employer & Industry UsageApple retail and support servicesApple retail stores, authorized service providers

Apple Home Support specialists primarily assist customers with home device setup and troubleshooting, often working remotely or in customers' homes. In contrast, Apple Technical Specialists focus on in-store device repairs and technical diagnostics. Both roles require similar certifications but differ in work environment and primary responsibilities.

More about Apple Home Support jobs
What cities are hiring for Apple Home Support jobs? Cities with the most Apple Home Support job openings:
What states have the most Apple Home Support jobs? States with the most job openings for Apple Home Support jobs include:
What job categories do people searching Apple Home Support jobs look for? The top searched job categories for Apple Home Support jobs are:
Apple Home Support jobs near you
Infographic showing various Apple Home Support job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 80% Full Time, and 18% Contract. Highlights an 48% Physical, and 52% Remote job distribution, with an average salary of $34,121 per year, or $16.4 per hour.
Direct Support Professional 1 & 2 Apple Valley

Direct Support Professional 1 & 2 Apple Valley

Redwood

Apple Valley, CA • On-site

$17.50 - $19/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Changing Lives Shaping The Future
Direct Support Professional I & II (Certified Caregiver) Zuni
Location: Apple Valley, CA 92307
Pay: $17.50-$19.00/hour (DOE & certifications)
Status: Full-Time (AM & PM shifts available)
About Us
Redwood Family Care Network is a leader in person-centered home and community-based services for individuals with intellectual and developmental disabilities. We are committed to creating safe, respectful, and life-enriching environments where individuals can thrive.
The Role
As a Direct Support Professional (DSP I & II), you will support adults with developmental disabilities in an Enhanced Behavioral Support Home (EBSH). You'll assist with daily living activities, encourage independence, and promote positive behaviors through meaningful engagement.
Key Responsibilities
  • Support daily routines based on Individual Program Plans
  • Assist with personal care, hygiene, dressing, and meals
  • Encourage positive behaviors through activities (walking, reading, games, learning projects)
  • Provide transportation using company vehicles when needed
  • Maintain a safe, respectful, and supportive environment

Qualifications
  • High School Diploma or GED
  • Required: CPR/First Aid, CPI, DSP I & II
  • RBT certification required within 6 months (training and fast-track support provided)
  • 1+ year experience supporting individuals with developmental disabilities or mental health needs preferred
  • Valid driver's license, clean driving record, and ability to lift up to 50 lbs

Benefits
Full-Time:
  • Medical, dental, vision, life, STD/LTD, and supplemental insurance
  • PTO, 401(k) & Roth options
  • Daily Pay (Dayforce Wallet)
  • Tuition discounts & employee assistance program

Part-Time:
  • Sick time, Daily Pay, EAP, employee discounts, tuition discounts

Why Join Us?
You'll be part of a mission-driven team that values compassion, growth, and making a meaningful difference every day.
Apply here: https://jobs.dayforcehcm.com/en-US/redwood/CANDIDATEPORTAL
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