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Apple Home Support Jobs (NOW HIRING)

Best Buy

Certified Apple Expert

Farmington, NM ยท On-site

As a Certified Apple Expert, you'll create world-class shopping experiences and help our retail ... work and at home. Best Buy offers a range of benefits to support your overall well-being and ...

Best Buy

Certified Apple Expert

Farmington, NM ยท On-site

As a Certified Apple Expert, you'll create world-class shopping experiences and help our retail ... work and at home. Best Buy offers a range of benefits to support your overall well-being and ...

Best Buy

Certified Apple Expert

Farmington, NM ยท On-site

$15 - $17.88/hr

As a Certified Apple Expert, you'll create world-class shopping experiences and help our retail ... work and at home. Best Buy offers a range of benefits to support your overall well-being and ...

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All JobsApple Home Support Jobs

Apple Home Support information

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How much do apple home support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for apple home support in the United States is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Home Support specialist?

To thrive as an Apple Home Support Specialist, you need in-depth knowledge of Apple products, troubleshooting skills, and a strong understanding of smart home technologies, often supported by experience in technical support or a related field. Familiarity with Apple's support systems, device management tools, and certifications like Apple Certified Support Professional (ACSP) are typically beneficial. Exceptional customer service, patience, and effective communication skills help you deliver clear solutions and a positive experience to users. These skills and qualities are essential for resolving complex issues efficiently and maintaining Apple's high standards for customer satisfaction.

What is Apple Home Support?

Apple Home Support refers to the customer service and technical assistance provided to users of Apple Home products, such as HomePod, Apple TV, and HomeKit-enabled devices. This support helps customers set up, troubleshoot, and optimize their smart home devices for seamless integration and performance. Apple Home Support can be accessed through Apple's website, phone support, or in-store Genius Bar appointments. The team assists with connectivity issues, compatibility questions, device setup, and software updates. Their goal is to ensure users have a smooth and secure smart home experience with Apple products.

What are some common challenges faced by Apple Home Support specialists, and how can new hires prepare for them?

Apple Home Support specialists often encounter challenges such as troubleshooting a wide range of smart home devices and navigating unique customer setups. New hires can prepare by familiarizing themselves with the latest Apple HomeKit-compatible products and practicing clear, patient communication. Additionally, staying updated on software updates and common connectivity issues can help provide faster, more effective solutions. Collaboration with technical teams and ongoing training are also key parts of the role to ensure customers receive the best support possible.

What is the difference between Apple Home Support vs Apple Technical Specialist?

AspectApple Home SupportApple Technical Specialist
CertificationsApple Certified Support Professional (ACSP)Apple Certified Support Professional (ACSP), Apple Certified Technician (ACT)
Work EnvironmentCustomer homes, remote support, retail storesRetail stores, service centers, technical labs
Primary FocusHome setup, troubleshooting, device supportDevice repair, hardware troubleshooting, technical diagnostics
Employer & Industry UsageApple retail and support servicesApple retail stores, authorized service providers

Apple Home Support specialists primarily assist customers with home device setup and troubleshooting, often working remotely or in customers' homes. In contrast, Apple Technical Specialists focus on in-store device repairs and technical diagnostics. Both roles require similar certifications but differ in work environment and primary responsibilities.

More about Apple Home Support jobs
What cities are hiring for Apple Home Support jobs? Cities with the most Apple Home Support job openings:
What states have the most Apple Home Support jobs? States with the most job openings for Apple Home Support jobs include:
What job categories do people searching Apple Home Support jobs look for? The top searched job categories for Apple Home Support jobs are:
Apple Home Support jobs near you
Infographic showing various Apple Home Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,121 per year, or $16.4 per hour.

Direct Support Professional (DSP)

Living Well Disability Services

Saint Paul, MN โ€ข On-site

$17.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Earn $17.50/hour as a Direct Support Professional (DSP) with Living Well!

Work close to home! Hiring at multiple locations across the Twin Cities area!


What is a Direct Support Professional?

A Direct Support Professional (Caregiver) at Living Well Disability Services provides assistance and support to people to live well. This includes:

  • Assisting people in personal cares such as eating, brushing their teeth, showering, etc.
  • Supporting people to participate in the activities they enjoy... getting a cup of coffee, going for a walk, going to a movie or even a sporting event!
  • Creating a welcoming home for people by keeping each persons home clean, preparing nutritious meals, and having a positive and supportive attitude with each person served and your teammates.
  • Role modeling positive interactions and supporting people to have meaningful relationships
  • Documenting on the services provided each day in the electronic (computer based) documentation system

What skills are required to be a Direct Support Professional?

Living Well prides itself on offering comprehensive training to Direct Support Professionals. If you are interested in providing compassionate and quality supports to people with disabilities we will provide you with the training you need to be successful. All employees at must be at least 18 years old and be able to pass a MN Department of Human Services Background Study. Employees must be deemed eligible to drive under the guidelines of Living Well Disability Services insurance policy. Applicants should be comfortable using a computer for documentation, email, and time reporting.
Not 18? Ask about our Youth Direct Support Professional positions! We also offer overnight (asleep or awake) positions, and In-Home Support (Customized Services/one-on-one care)!

Why work with Living Well?

Living Well Disability Services transforms the lives of people impacted by disabilities through the delivery of exceptional services. As an organization, it is our vision that the people we support and our employees should have the resources and supports to live well. We have created a benefit package to support them in living their best lives. This includes a generous PTO plan, free financial services, employee discount programs, and medical benefits for all qualified employees.

Where and when will I work?

We are hiring in all communities right now! Our recruiting team will work with you to find the best fit in schedule and location for you!

We provide 24 hours services, 7 days a week and have a variety of different full time and part schedules available! Most employees work a combination of some week and weekend hours.

Living Well provides services in 36 homes and In-Home Support cross several different counties:

  • Hennepin: Brooklyn Park, Brooklyn Center, Edina, Maple Grove, Crystal, Plymouth, Long Lake, Golden Valley, Richfield
  • Dakota: Eagan, Apple Valley, Burnsville, Inver Grove Heights, Mendota Heights, West St. Paul, Hastings, Rosemount
  • Ramsey: Maplewood and Little Canada
  • Isanti: Cambridge
  • Sherburne: Big Lake
  • Wright: Buffalo, Albertville

Benefits:

Part-time employees are eligible for the following benefits:

  • 401k Retirement Plan with Employer’s Match
  • Employee Assistance Program
  • Employee Discounts through:
    • YMCA Corporate Wellness
    • Tickets-At-Work
    • LifeMart

Full-time employees are eligible for the following benefits:

  • Generous Paid time off (PTO)
    • You must work (40 hrs/week) or (36 hrs/weekend)
  • 401k Retirement Plan with Employer’s Match
  • Employee Assistance Program
  • Financial Benefit
  • Employee Discounts through:
    • YMCA Corporate Wellness
    • Tickets-At-Work
    • LifeMart
  • Working 30hrs+/week, you will be eligible for medical benefits package:
    • Medical Insurance
      • FSA & HSA Plans
    • Vision
    • Dental
    • Short Term / Long Term Disability
    • Life Insurance (at no cost to you!)
    • Accident, Critical Illness and Hospital Insurance

For more information about Living Well Disability Services visit our website at www.livingwell.org!

We are an Equal Opportunity and Affirmative Action Employer.