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Apple Genius Jobs (NOW HIRING)

Bandana

Genius

Manhattan, NY · On-site

$30.85/hr

Genius Apple is hiring for a Genius Position in Midtown, New York City. Base pay starts at $30.85/hr. #TransparentPay #TransparentSalaries #NYCJobs #SalaryTransparency As a Genius, you provide ...

Staffingine LLC

Airlines- Desktop Support

Vandalia, OH · On-site

$19 - $24.25/hr

Apple certification (Apple Genius) * A+ Certification Skills, Licenses, and Certifications * Strong interpersonal, written and verbal communication skills * Ability to multi-task in a stressful ...

The TKO Group

Automotive Sales Professional

Lumberton, NC · On-site

$50K - $75K/yr

REQUIREMENTS- Anyone with experience in wireless sales, Apple genius reps, customer service, account executive, financial services, banking, mortgage, hotel and restaurant experience have proven to ...

Valdosta Nissan

Automotive Sales Professional

Valdosta, GA · On-site

$50K - $75K/yr

REQUIREMENTS- Anyone with experience in wireless sales, Apple genius reps, customer service, account executive, financial services, banking, mortgage, hotel and restaurant experience have proven to ...

Valdosta Nissan

Automotive Sales Professional

Valdosta, GA · On-site

$50K - $75K/yr

REQUIREMENTS- Anyone with experience in wireless sales, Apple genius reps, customer service, account executive, financial services, banking, mortgage, hotel and restaurant experience have proven to ...

The TKO Group

Automotive Sales Professional

Valdosta, GA · On-site

$50K - $75K/yr

REQUIREMENTS- Anyone with experience in wireless sales, Apple genius reps, customer service, account executive, financial services, banking, mortgage, hotel and restaurant experience have proven to ...

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Apple Genius information

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How much do apple genius jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for apple genius in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Apple Genius vs Apple Technician?

AspectApple GeniusApple Technician
CertificationsApple Certified Mac Technician, Apple Certified iOS TechnicianApple Certified Mac Technician, Apple Certified iOS Technician
Work EnvironmentApple Store retail environment, direct customer interactionApple Authorized Service Providers, repair centers, or retail stores
Primary ResponsibilitiesCustomer support, troubleshooting, hardware/software repairs, product educationHardware repairs, diagnostics, component replacements, technical troubleshooting
Employer & Industry UsageApple retail stores, customer service focus

Both Apple Geniuses and Apple Technicians hold similar certifications and work in environments focused on Apple product repairs. Geniuses primarily focus on customer service and troubleshooting in Apple Stores, while Technicians often work in repair centers or authorized service providers, concentrating on hardware repairs and diagnostics. The roles are complementary, with Geniuses providing front-line support and Technicians handling technical repairs.

What is an Apple Genius?

An Apple Genius is a technical specialist who works at Apple retail stores, providing expert support and troubleshooting for Apple products such as iPhones, Macs, iPads, and more. They assist customers with diagnosing hardware and software issues, offer repairs, and provide advice on the best solutions for each situation. Apple Geniuses are trained by Apple and must have strong technical knowledge as well as excellent customer service skills. Their role is vital in ensuring a positive customer experience and helping users get the most out of their Apple devices.

How does an Apple Genius typically collaborate with other team members in the Apple Store?

As an Apple Genius, you will work closely with other Geniuses, Technical Specialists, and Sales Associates to deliver exceptional service and technical support to customers. Collaboration is essential for ensuring that complex issues are resolved efficiently and that customers have a seamless experience from troubleshooting to repair or replacement. Regular communication with the store management and training teams also helps you stay updated on the latest products and support protocols. This team-oriented environment encourages knowledge sharing and professional growth.

What are the key skills and qualifications needed to thrive as an Apple Genius, and why are they important?

To thrive as an Apple Genius, you need strong technical troubleshooting abilities, customer service experience, and a solid understanding of Apple products, typically supported by a high school diploma or equivalent. Familiarity with Apple diagnostic tools, repair software, and point-of-sale systems is essential. Excellent communication, patience, and problem-solving skills help you connect with customers and resolve their concerns effectively. These skills are crucial to ensuring customer satisfaction and maintaining Apple's high standards for service and support.
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Apple Genius jobs near you
Infographic showing various Apple Genius job openings in the United States as of May 2026, with employment types broken down into 7% As Needed, 68% Full Time, 23% Part Time, and 2% Temporary. Highlights an 48% Physical, and 52% Remote job distribution, with an average salary of $33,085 per year, or $15.9 per hour.
Genius

Genius

Bandana

Manhattan, NY • On-site

$30.85/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Genius

Apple is hiring for a Genius Position in Midtown, New York City. Base pay starts at $30.85/hr. #TransparentPay #TransparentSalaries #NYCJobs #SalaryTransparency

As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. Even if you're juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfill Apple's service commitment with style, speed, and skill. And you earn the trust of customers and coworkers alike as you offer mentorship, knowledge, and even tips and training. At Apple, we care about improving our services. We're looking for people who identify problems and provide feedback to ensure our customer service stays relevant and current.

Discover even more benefits of doing what you love. Apple's most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We're proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount both offer everyone at Apple the chance to share in the company's success. You'll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products.

Key Qualifications
  • Strong people skills and a knack for problem solving.
  • Ability to maintain composure and customer focus while troubleshooting and solving technical issues.
  • Ability to adhere to a schedule of customer appointments.
  • An aptitude for acquiring skills in technical repairs and an eagerness to learn about all Apple products and devices.
  • Excellent prioritization skills and an ability to make decisions quickly.
  • Excellent verbal and written communications skills.
  • Success in team environments, demonstrating shared responsibility and accountability with other team members.
  • Flexibility with your schedule. Your work hours will be based on business needs.

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