Apple Authorized Service Provider Jobs (NOW HIRING)

Seattle, Washington, United States Software and Services

Apple Services Engineering (ASE) team is one of the most exciting examples of Apple's long-held passion for combining art and technology! We enable Apple's apps and services, and we do it on an extensive scale, to hundreds of millions of customers in over 35 languages to more than 150 countries. The ASE Security team is seeking an experienced Security Engineering Program Manager to help manage and scale our Foundational Security team. Within ASE you will work with and influence colleagues across Apple to drive programs that protect Apple's server infrastructure through security authorization, access controls, and foundational security software that runs at Apple's scale. As our work is integral to the entire infrastructure stack, you will have the opportunity to work with a wide variety of engineering teams across Apple. We cultivate strong relationships, build trust, and influence without direct authority. We communicate openly and clearly, collaborate enthusiastically, and value a diverse culture of healthy debate. Do these points resonate with you? If so, we want to talk!

As a Security Engineering Program Manager in ASE, you are both a technical and functional expert in the world of infrastructure and foundational security at scale. While working directly with ASE's Foundational Security engineering team and cross-functional partners, you will identify opportunities to drive programs that secure Apple's server infrastructure end-to-end. This will include managing the delivery of security authorization and access control initiatives, driving process improvements, and working with service owners to develop innovative solutions to complex infrastructure security challenges. You will be responsible for identifying, planning, and delivering program security outcomes by independently engaging a broad set of internal and external stakeholders.

• Operationalize key cross-functional foundational security initiatives and programs that require security domain, systems, and engineering-level knowledge.
• Manage cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.
• Create project plans which deliver consistency, clarity, and build alignment across teams.
• Play a key part in shaping technical direction by collaborating closely with senior engineers to distill complex requirements, identify trade-offs, and anticipate roadblocks across the software development lifecycle.
• Help influence peers and stakeholders and build consensus while dealing with ambiguity.
• Develop and own communication plans to effectively and proactively communicate program status, issues, and risks to stakeholders.
• Define and report on program health, success metrics, and active progress.
• Leverage data to drive strategic decisions and prioritization at the leadership level.

• 5+ years of experience as an Engineering Program Manager or Technical Program Manager.
• 2+ years of experience managing projects or programs in the field of security.
• Project Management: Proficiency in managing complex projects, including defining scopes, setting timelines, and coordinating cross-functional teams to ensure timely and successful delivery.
• Access Management Experience: Familiarity and experience with identity and access management principles, including user lifecycle management such as provisioning, access reviews, and deprovisioning, and how these apply to securing large‑scale server environments.
• BS in Computer Science or other technical field or related industry experience.

• 3+ years of experience working in infrastructure security, access management, or a related foundational security domain.
• Technical Proficiency: A solid understanding of server infrastructure, network architecture, and distributed systems — including familiarity with components such as fleet provisioning, load balancing, virtualization, and Kubernetes — sufficient to credibly partner with and drive programs alongside a senior engineering team.
• Infrastructure Security Fluency: Working knowledge of foundational security concepts such as security authorization, access controls, PKI, X.509 certificates, and secure system design at scale.
• Risk Management Skills: Ability to identify, assess, and prioritize security risks and communicate appropriate mitigation strategies to protect organizational assets.
• Build Trust and Influence: Experience fostering collaboration and influencing stakeholders without direct authority to achieve program objectives.
• Communication Skills: Ability to convey complex technical information to both technical and non-technical audiences, including executive and senior leadership, with clarity, confidence, and alignment.
• Analytical and Problem‑Solving Abilities: Strong analytical skills to assess complex security challenges and develop innovative solutions to address them.
• Drive What Matters: Able to focus and simplify, balancing the details with goals, priorities, and trade-offs in mind.

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $163,300 and $290,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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