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Apple Authorized Service Provider Jobs (NOW HIRING)

CoreSolutions

Must have an understanding of basic network with the business internet service provider ... Apple , Google , and Microsoft experience. Minimum of 2-3 years of experience with technical ...

3M

Field Service Specialist

MD · On-site +1

$96K - $118K/yr

Provide technical assistance and improve the overall professionalism of authorized service centers, in-house repair centers, and end users by conducting service road shows, improved overhaul, field ...

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Apple Authorized Service Provider information

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$14

$27

$40

How much do apple authorized service provider jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for apple authorized service provider in the United States is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What are some common challenges faced by Apple Authorized Service Providers when troubleshooting customer devices?

Apple Authorized Service Providers (AASPs) often encounter challenges such as diagnosing complex hardware or software issues that may not be immediately apparent, especially with newer or less common Apple products. Staying up-to-date with Apple's latest repair procedures and tools is essential, as technology and protocols evolve rapidly. Additionally, balancing a high volume of service requests while maintaining Apple's strict quality standards and customer satisfaction can be demanding. Team collaboration is key, as technicians frequently consult with colleagues or escalate cases to Apple support for advanced troubleshooting.

Does Apple still allow work from home?

Apple Authorized Service Providers typically require in-person work at authorized locations to perform repairs and customer service. While some roles may offer remote work options, technical service positions generally involve on-site responsibilities to ensure quality and security standards.

What is an Apple authorized service provider?

An Apple authorized service provider is a business authorized by Apple to perform repairs and maintenance on Apple products using genuine parts and following Apple standards. These providers are trained and certified by Apple, often working in retail locations or independent repair shops, and may require specific certifications and tools to perform authorized repairs.

What are the key skills and qualifications needed to thrive as an Apple Authorized Service Provider, and why are they important?

To thrive as an Apple Authorized Service Provider, you need expertise in hardware and software diagnostics, technical repair skills, and Apple certification such as Apple Certified Mac Technician (ACMT) or Apple Certified iOS Technician (ACiT). Familiarity with Apple's proprietary diagnostic tools, repair systems, and service management platforms is typically required. Outstanding customer service, attention to detail, and strong problem-solving abilities help you stand out in this role. These skills and qualifications are crucial to ensure accurate repairs, maintain high customer satisfaction, and comply with Apple’s quality standards.

How to become an Apple authorized service provider?

To become an Apple Authorized Service Provider, a business must apply through Apple, meet specific requirements such as having qualified technicians with Apple certifications, and pass an approval process that includes facility inspections and training. The process involves demonstrating technical expertise, customer service standards, and compliance with Apple's branding and operational guidelines.

How difficult is it to get hired at Apple?

Getting hired as an Apple Authorized Service Provider involves a competitive application process that assesses technical skills, customer service ability, and relevant certifications. Candidates often need experience with Apple products, strong problem-solving skills, and may undergo background checks and training before employment.
What states have the most Apple Authorized Service Provider jobs? States with the most job openings for Apple Authorized Service Provider jobs include:
What job categories do people searching Apple Authorized Service Provider jobs look for? The top searched job categories for Apple Authorized Service Provider jobs are:
Apple Authorized Service Provider jobs near you
Infographic showing various Apple Authorized Service Provider job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 81% Full Time, 16% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $56,454 per year, or $27.1 per hour.
Network Engineer, , Apple Cloud Network

Network Engineer, , Apple Cloud Network

Apple

Sacramento, CA • On-site

Other

Posted 3 days ago

Apple rating

8.1

Company rating: 8.1 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers

Job description

Apple is a place where extraordinary people gather to do their best work. Together we create products and experiences people once couldn't have envisioned - and now can't imagine living without. If you're excited by the idea of making an impact, joining a team where we pride ourselves in being one of the most diverse and expansive companies in the world, a career with Apple might be your dream job!..The Core Network Services Operations team keeps Apple's world-class MPLS backbone network running smoothly and efficiently. We are a global community of engineers who operate the diverse technology, protocol, and vendor stack that interconnects all facets of Apple's network at a scale that is second to none. We're seeking an enthusiastic and passionate person to join a dynamic and exciting team within Apple's Global Networking Services. You will be skilled in cross-organizational collaboration, liaising with our internal teams and external service providers to operate and maintain the network infrastructure. In addition, you will be expected to develop and maintain clear documentation and procedures associated with operations and known issues. This position provides the opportunity to operate a cutting-edge, worldwide, multi-vendor network.
In this fast paced role, you will provide front line support for Apple's MPLS backbone network; its extensive DC, Edge, and Internet connectivity; and its underlying metro and long-haul optical transport networks to address a wide variety of business challenges. You will be comfortable in a dynamic environment with the ability to multi-task and provide operational support to various operational teams and implementation groups within Apple to resolve critical network related issues.This position requires a collaborative teammate with excellent written and verbal communication skills who will enjoy working with others around the globe to maintain the networking infrastructure. Your responsibilities will include working on tickets and break fixes, taking escalations from and mentoring junior team members, developing network automation playbooks, maintaining and upgrading existing networks to current standards, coordinating peering expansions, and contributing to technical and procedural documentation.In this role you will obsess over minute details and drive operational excellence in every aspect of your work to deliver the best possible customer experience. In addition to the required technical networking skills, this position will also draw on strong interpersonal skills and an individual who enjoys the dynamic nature of Apple's environment. If you enjoy close collaboration, open and active discussion, and following through on the details, we think you'll love being part of our team!
A minimum of 3 years of network operations experience in a large scale enterprise or service provider environmentExperience evaluating and managing outages to business critical infrastructureAbility to maintain composure and customer-service focus in stressful and ambiguous situationsSelf-starter, self-motivated, self-directed, self-sufficientWorking knowledge of TCP/IP, BGP and various IGP protocolsProficiency in macOS, Linux, and/or other variations of UNIX operating systemsExperience working in large scale network environments with ITIL Incident, Problem, and Change Management processes
Bachelor of Science in Computer Science or equivalent experienceCisco CCNA, Juniper JNCIA/JNCIP, or equivalent experienceFlexibility to work early morning or late night shift patterns requiredHands-on experience with Cisco, Arista, Juniper, and/or Nokia carrier-grade routers and their respective network operating systems is preferredUnderstanding of peering and/or transit networks is a bonusExperience with configuration management and automation technologies such as Ansible, Python, Go, etc is advantageous.

What Apple employees say

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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