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Apple Authorized Service Provider Jobs (NOW HIRING)

Syracuse University

Service Provider

Syracuse, NY · On-site

$19.25 - $19.86/hr

Serving as the primary point of contact, Service Providers field and triage all inquiries directed ... Verify parent identities using the Higher Education Authorization (HEA) authentication process.

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Apple Authorized Service Provider information

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$27

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How much do apple authorized service provider jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for apple authorized service provider in the United States is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What are some common challenges faced by Apple Authorized Service Providers when troubleshooting customer devices?

Apple Authorized Service Providers (AASPs) often encounter challenges such as diagnosing complex hardware or software issues that may not be immediately apparent, especially with newer or less common Apple products. Staying up-to-date with Apple's latest repair procedures and tools is essential, as technology and protocols evolve rapidly. Additionally, balancing a high volume of service requests while maintaining Apple's strict quality standards and customer satisfaction can be demanding. Team collaboration is key, as technicians frequently consult with colleagues or escalate cases to Apple support for advanced troubleshooting.

Does Apple still allow work from home?

Apple Authorized Service Providers typically require in-person work at authorized locations to perform repairs and customer service. While some roles may offer remote work options, technical service positions generally involve on-site responsibilities to ensure quality and security standards.

What is an Apple authorized service provider?

An Apple authorized service provider is a business authorized by Apple to perform repairs and maintenance on Apple products using genuine parts and following Apple standards. These providers are trained and certified by Apple, often working in retail locations or independent repair shops, and may require specific certifications and tools to perform authorized repairs.

What are the key skills and qualifications needed to thrive as an Apple Authorized Service Provider, and why are they important?

To thrive as an Apple Authorized Service Provider, you need expertise in hardware and software diagnostics, technical repair skills, and Apple certification such as Apple Certified Mac Technician (ACMT) or Apple Certified iOS Technician (ACiT). Familiarity with Apple's proprietary diagnostic tools, repair systems, and service management platforms is typically required. Outstanding customer service, attention to detail, and strong problem-solving abilities help you stand out in this role. These skills and qualifications are crucial to ensure accurate repairs, maintain high customer satisfaction, and comply with Apple’s quality standards.

How to become an Apple authorized service provider?

To become an Apple Authorized Service Provider, a business must apply through Apple, meet specific requirements such as having qualified technicians with Apple certifications, and pass an approval process that includes facility inspections and training. The process involves demonstrating technical expertise, customer service standards, and compliance with Apple's branding and operational guidelines.

How difficult is it to get hired at Apple?

Getting hired as an Apple Authorized Service Provider involves a competitive application process that assesses technical skills, customer service ability, and relevant certifications. Candidates often need experience with Apple products, strong problem-solving skills, and may undergo background checks and training before employment.
What states have the most Apple Authorized Service Provider jobs? States with the most job openings for Apple Authorized Service Provider jobs include:
What job categories do people searching Apple Authorized Service Provider jobs look for? The top searched job categories for Apple Authorized Service Provider jobs are:
Apple Authorized Service Provider jobs near you
Infographic showing various Apple Authorized Service Provider job openings in the United States as of June 2026, with employment types broken down into 2% Locum Tenens, 81% Full Time, 16% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $56,454 per year, or $27.1 per hour.
Techzone Technician Trainee

Techzone Technician Trainee

Associated Students, UCLA

Los Angeles, CA

$17.90/hr

Full-time

Posted 22 days ago

UCLA rating

8.0

Company rating: 8.0 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

149th of 537 rated colleges and universities

Job description

TECHZONE TECHNICIAN TRAINEE
Job Number: 160
Salary: $17.90
Department: Computer Store
Description:
Come work in a student-friendly environment with opportunities to grow! Learn all about the latest technology!

Days/Hours:
Flexible hours! Will work around class schedule. Store Hours of Operation: Mon-Fri: 8am-6pm, Sat-Sun: 11am-4pm (Hours will vary with Holidays/events).

Duties:
  • Provide excellent customer service to students, faculty, staff, and all other in-store customers.
  • Train on product knowledge on Mac, PC, and other technologies.
  • Greet and do initial check-in of customers.
  • Troubleshoot and repair Mac and Windows devices as part of an Apple Authorized Service Provider.
  • Collaborate with team members.
  • Perform administrative duties associated with role and answer phone calls.
  • Assist with miscellaneous tasks/projects as directed by Management.
Requirements:
  • Customer-focused and passion-driven.
  • Ability to do work that requires frequent bending, lifting (up to 50 lbs.), pushing, walking, and standing indoors and outdoors.
  • Ability to work independently and handle tasks in a fast-paced environment.
  • Good communication skills.
  • Detail amp; goal-oriented mindset.
  • Phone etiquette.
  • Punctuality.
  • Ability to work a minimum of 10 hours per week (including FINALS week). Work some weekends. Working during breaks is preferable, but not necessary.
Benefits:
UCLA Student Store Discount
Registered UCLA Students Only

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Industry

Colleges, universities, and professional schools, e-learning, scientific research and development services, non-profits, business management consulting, clean energy semiconductors manufacturing, investment clubs and venture capital companies and human resources consulting services

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

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