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Appfolio Jobs in California (NOW HIRING)

AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation ...

Hi, We're AppFolio We're innovators, changemakers, and collaborators. We're more than just a software company -- we're building the AI-native platform where the real estate industry comes to do ...

As a Senior Staff IT Enterprise Architect, you will play a key role in establishing and maturing AppFolio's integration and architecture capabilities within Business Systems. Acting as a strategic ...

Executive Assistant

Santa Barbara, CA · On-site

$94K - $118K/yr

AppFolio is a destination organization where careers are made and accelerated. Here, innovation is a team sport. We are looking for a highly organized, proactive, and detail-oriented Executive ...

Sr. Software Engineer - Accounting

San Diego, CA · On-site +1

$130K - $172K/yr

About AppFolio AppFolio's main product is the AppFolio Property Manager: web-based software for managers of apartment buildings to schedule maintenance, track their finances, and communicate with ...

Sr. Software Engineer - Accounting

CA · On-site +1

$144K - $190K/yr

About AppFolio AppFolio's main product is the AppFolio Property Manager: web-based software for managers of apartment buildings to schedule maintenance, track their finances, and communicate with ...

Director, Tax

Santa Barbara, CA · On-site +1

$184K - $230K/yr

Description AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering ...

Executive Assistant

Santa Barbara, CA · Remote

$94K - $118K/yr

AppFolio is a destination organization where careers are made and accelerated. Here, innovation is a team sport. We are looking for a highly organized, proactive, and detail-oriented Executive ...

Showing results 21-40

Appfolio information

See California salary details

$40.5K

$71.2K

$95.7K

How much do appfolio jobs pay per year?

As of Aug 14, 2026, the average yearly pay for appfolio in California is $71,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $79,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Appfolio position, and why are they important?

To thrive in an AppFolio Specialist role, you need a solid understanding of property management processes, strong computer literacy, and preferably experience with the AppFolio property management platform. Familiarity with property management software, data entry systems, and basic accounting tools, along with AppFolio certifications or training, is highly valued. Detail orientation, problem-solving skills, and effective communication are essential soft skills for interacting with property staff and residents. These abilities are vital for ensuring accurate data management, efficient property operations, and positive client experiences within property management organizations.

What are the typical daily responsibilities for someone working with AppFolio in a property management company?

In a property management company, an AppFolio Specialist handles tasks such as setting up and maintaining property and tenant records, processing rent payments, generating financial reports, and troubleshooting system issues. Daily work often involves close collaboration with property managers, leasing agents, and accounting teams to ensure a seamless workflow. You may also assist with onboarding new users to the AppFolio platform and provide ongoing support or training as needed. This role is ideal for those who enjoy technology-driven environments and being a key part of efficient property management operations.

What is an Appfolio?

An Appfolio job typically refers to a role at Appfolio, a company that develops cloud-based software for property management and investment management. Jobs at Appfolio can range from software engineering and customer support to sales and marketing. Employees work on developing, supporting, and selling software solutions that help property managers streamline operations. Roles often require technical, customer service, or sales expertise, depending on the position.

What are the most commonly searched types of Appfolio jobs in California?

The most popular types of Appfolio jobs in California are:

What are popular job titles related to Appfolio jobs in California?

For Appfolio jobs in California, the most frequently searched job titles are:

What cities in California are hiring for Appfolio jobs?

Cities in California with the most Appfolio job openings:

Infographic showing various Appfolio job openings in California as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, 2% Temporary, and 1% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $71,192 per year, or $34.2 per hour.

Consumer Relations Specialist I

AppFolio, Inc.

Santa Barbara, CA • On-site

$21.30 - $26.10/hr

Full-time

Posted 17 days ago


AppFolio rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

184th of 244 rated software companies


Job description

Description
AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.
The Consumer Relations Specialist I takes a lead role in handling consumer inquiries and disputes and working with our partners to resolve issues with screening reports.
Ideal candidates have a passion for customer satisfaction, an affinity for detail, a record of independent action and excellent judgment, and an understanding of the importance and impact of working in a highly regulated environment.
Your impact
  • Play a lead consumer-facing role - answer phones, emails, and case requests as the first line of contact for consumer requests. Assist the consumer by providing an empathetic and helpful response, representing AppFolio professionally.
  • Understand and comply with all relevant laws and regulations related to the background screening industry and AppFolio's screening business
  • Prioritize cases as necessary; effectively manage a full caseload and queue
  • Meet all timelines and compliance requirements
  • Develop and build relationships with partners, internal and external teams to ensure smooth inquiry processes.
  • Liaise closely with team members (both direct and broader) to build strong internal relationships and broaden the knowledge base
  • Ensure the confidentiality and privacy of personal identifiable information
  • Assist in the development of policies and procedures
  • Gain detailed knowledge of AppFolio's screening product and a basic understanding of the broader product
  • Exemplify and represent AppFolio's values and initiatives
  • Lean into challenges; act as a positive and constructive influencer and team member

Qualifications
  • Exceptional customer service and ability to handle difficult conversations, both internally and externally, in a graceful, courteous, and constructive manner
  • Ability to work in a highly regulated environment and maintain compliance
  • Excellent written and verbal communication skills; a meticulous eye for detail and proofreading
  • Ability to work with flexibility and agility in a fast-paced environment while keeping a positive and curious attitude
  • Proven ability to handle multiple concurrent projects and complete tasks on time with precision, using independent judgment to accomplish goals
  • Ability to follow through on tasks until completed

Must have
  • Consumer-facing experience preferred
  • Ability to complete the FCRA Basic Certificate Program
  • BA/BS degree or equivalent work experience required

Location
Find out more about our locations by visiting our site.
Compensation & Benefits
The compensation that we reasonably expect to pay for this role is: $21.30/hr - $26.10/hr base pay. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, experience, and internal equity.
Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.
About AppFolio
AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.
Why AppFolio
Grow We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.
Learn We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.
Impact We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.
Connect We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.
Paddle as One.
Learn more at appfolio.com/company/careers
Statement of Equal Opportunity
At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio.

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