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Answer Force Jobs in California (NOW HIRING)

Food Service Worker

Edwards, CA

$15.25 - $18.50/hr

Your Edwards Air Force Base Exchange is looking for talent like YOU to be an integral part of our ... Able to think quickly on the spot to answer customer questions * Able to take initiative * Able to ...

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Answer Force information

How does an Answer Force team member typically collaborate with other departments to resolve customer issues efficiently?

As an Answer Force team member, you’ll often coordinate with other departments such as technical support, billing, or sales to efficiently resolve customer inquiries. Communication is primarily handled through internal messaging platforms and ticketing systems, ensuring that customer concerns are escalated to the right experts when necessary. This collaborative approach not only helps in resolving issues more quickly but also provides valuable insights into recurring problems, allowing for continuous improvement of services. Being proactive and clear in your communications with colleagues is essential for maintaining a high standard of customer care.

What is an Answer Force representative?

An Answer Force representative is a professional who handles inbound and outbound communications on behalf of businesses, typically through phone, chat, or email. They provide customer service, answer inquiries, take messages, and may schedule appointments or provide support depending on the client's needs. Answer Force is a company that offers 24/7 virtual receptionist and call answering services, allowing businesses to ensure they never miss important calls or messages. Representatives are trained to represent businesses professionally and courteously, acting as an extension of the client's team.

What is the difference between Answer Force vs Customer Service Representative?

AspectAnswer ForceCustomer Service Representative
CredentialsTypically requires communication skills, basic computer knowledge, and sometimes industry-specific trainingRequires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentCall centers, remote or on-site customer support settingsCall centers, retail, or office environments
Industry UsageUsed across various industries for customer support and call handlingCommonly employed in retail, telecom, and service industries

Answer Force and Customer Service Representative roles both focus on customer communication, but Answer Force often emphasizes handling inbound calls and support in call centers, while Customer Service Representatives may work in diverse settings including retail and face-to-face interactions. Both roles require strong communication skills and customer service training, but Answer Force positions may involve more specialized call handling tasks.

What are the key skills and qualifications needed to thrive as an Answering Service Operator, and why are they important?

To thrive as an Answering Service Operator, you need excellent verbal communication skills, a high school diploma or equivalent, and the ability to manage multiple phone lines efficiently. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Strong listening skills, patience, problem-solving abilities, and professionalism help operators provide outstanding customer experiences. These skills and qualities are crucial for ensuring accurate message delivery, client satisfaction, and effective handling of high call volumes.
What are popular job titles related to Answer Force jobs in California? For Answer Force jobs in California, the most frequently searched job titles are:
What job categories do people searching Answer Force jobs in California look for? The top searched job categories for Answer Force jobs in California are:
What cities in California are hiring for Answer Force jobs? Cities in California with the most Answer Force job openings:
Infographic showing various Answer Force job openings in California as of July 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 100% In-person job distribution.
SSC - AF Management Admin (Los Angeles Air Force Base, CA)

SSC - AF Management Admin (Los Angeles Air Force Base, CA)

Integrated Data Services

El Segundo, CA • On-site

$44K - $57K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Air Force Management Administrator

Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services, and solutions across a wide variety of government agencies.

IDS is currently searching for an Air Force Management Administrator. Air Force Management Administrators must have experience working with the Department of Defense (DoD) in one or more of the following areas; Education Management, Unit Deployment/Readiness Management, Enlisted (ERP) and Officer Performance Report (OPR) Management, Supplies Management, Space Allocation Management, Executive Support Services and/or Manpower and Personnel Management.

Responsibilities for each area include, but are not limited to:

Education Management

  • Plan, organize, administer and evaluate the organization's training and professional development program for assigned personnel.
  • Support the Air Force training program ensuring personnel receive initial, recurring and annual training as required to satisfy mission needs
  • Assist functional organizations and the unit's Government Purchase Card (GPC) holder to acquire cost effective and efficient training
  • Develop, maintain, and update the organization's training budget and obligation estimates
  • Coordinate with functional organizations regarding non-governmental training courses prior to purchasing or contracting the training.
  • Disseminate training opportunities to target audience.
  • Support the professional and career development training program ensuring employee training history records are complete; accurate, confirm system input and output information is correct
  • Maintain and track Basic Developmental Education (BDE), Acquisition Program Development Plan (APDP) and Individual Development Plan (IDP).
  • Maintain and update training data contained in databases to track and coordinate efforts.
  • Coordinate and announce developmental opportunities to personnel
  • Monitor and ensure employees acquire all training necessary to fulfill requirements consistent with their professional developmental and career advancement goals

Unit Deployment/Readiness Management

  • Support the unit deployment/readiness management program.
  • Prepare for deployment and redeployment
  • Monitor and track deploying personnel and equipment products.
  • Review deployment tasking planning documents.
  • Input, extract, and interpret data in automated information systems such as Status of Resources and Training Program (SORTS) and the AEF Reporting Tool (ART).
  • Analyze emergency action messages, and recommend solutions
  • Manage the organization's Inspector General activities
  • Develop crisis action procedures in conjunction with other employed organizations
  • Maintaining a close relationship between operations, logistics, and support organizations to enhance support of the combat mission.
  • Analyze and recommend requirements for forward movement of forces to support organization.
  • Manage the Self Inspection Program (SIP).
  • Integrate redeployment planning actions with functional area representatives.

Enlisted (EPR) and Officer Performance Report (OPR) Management

  • Maintain and update the organization's military performance reports, feedbacks, and military promotion programs.
  • Provide weekly status briefings regarding the OPR/EPR program, including timeliness statistics
  • Develop semi-annual briefings regarding OPR/EPR policies, duty titles and change of reporting officials, directives and regulations.
  • Schedule/monitor EPR/OPR processing.
  • Maintain and update information contained in databases to track and coordinate efforts.

Supplies Management

  • Collect and document requirements for accountable and non-accountable supplies and equipment.
  • Process requisitions.
  • Maintain stores of accountable and non-accountable supplies and equipment and conduct inventories.

Space Allocation Management

  • Track organization space allocation requirements.
  • Develop, maintain, and update reports identifying organizational space utilization including personnel assignment.

Executive Support Services

  • Provide Executive Support Services including preparing reports, papers and briefings and SMC communications policies and templates.
  • Prepare correspondence.
  • Maintain appointment calendars and conference room schedules.
  • Schedule meetings and conferences including those involving staff from outside the immediate office.
  • Answer telephones, forward messages, and provide responses to routine queries.
  • Act as Travel Clerk and perform Defense Travel System functions on behalf of traveler.
  • Assist in coordinating, consolidating, analyzing, distributing and monitoring action items, suspenses and responses to include supporting management of actions in TMT.
  • Support LR records management activities, retrieve products stored in Government information repositories, provide inputs and recommendations regarding administrative and office management processes and procedures.
  • Prepare agendas, reports and briefings for staff meetings.

Manpower and Personnel Management

  • Coordinate all personnel management activities with associated management personnel.
  • Provide guidance and recommendations to organizational personnel for completing manpower and personnel documentation.
  • Maintain the unit personnel management roster/unit manning document and related organizational rosters.
  • Maintain and update information contained within databases to track and coordinate efforts.
  • Assist in writing and maintaining office plans and procedures such as maintenance of an accurate organizational baseline, organizational charts, functional statements, mission descriptions and telephone directories.
Knowledge and Skills:
  • This position requires a minimum of six (6) years' experience with a minimum of 2 - 6 years of direct DoD experience in one or more of the specific areas listed above.
Education and Work Experience:
  • A bachelor's degree in business management or other related discipline is preferred but not required.
Physical & Mental Qualifications:
  • Must be able to sit, type, hear, see, and speak for extended periods of time.
  • Must consistently work and type on a computer for prolonged periods of time.
  • Must be able to communicate accurate information and ideas so others will understand.
  • Must be able to lift/carry at least 15 lbs.
  • May be required to move about inside an office to access file cabinets, office supplies, etc.
Security Clearance:
  • Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials.
Travel:
  • Some travel may be required.
Hours:
  • Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations.
Salary Range:
  • $70,000 - $90,000 per year The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant's compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs.

IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee's start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year to, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses.

IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information