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Apartment Courtesy Officer Jobs (NOW HIRING)

RichSmith Management

Courtesy Officer

Conway, AR · On-site

Our apartment community in Conway, Arkansas is seeking a dedicated Courtesy Officer to help maintain a peaceful living environment and ensure community policies are followed. This is an excellent ...

RichSmith

Courtesy Officer

Conway, AR

Our apartment community in Conway, Arkansas is seeking a dedicated Courtesy Officer to help maintain a peaceful living environment and ensure community policies are followed. This is an excellent ...

RichSmith Management

Courtesy Police Officer

Cabot, AR · On-site

Now Hiring: Courtesy OfficerLocation: Cabot, AR | On-Site Apartment IncludedAre you a licensed law enforcement officer seeking a meaningful, part-time opportunity to serve your local community? We ...

RichSmith Management

Courtesy Police Officer

Cabot, AR · On-site

$20/hr

Cabot, AR | On-Site 20% Apartment Discount Included Are you a licensed law enforcement officer seeking a meaningful, part-time opportunity to serve your local community? We are looking for a Courtesy ...

RichSmith Management

Courtesy Officer

Conway, AR · On-site

Our apartment community in Conway, Arkansas is seeking a dedicated Courtesy Officer to help maintain a peaceful living environment and ensure community policies are followed.This is an excellent ...

RichSmith Management

Courtesy Police Officer

Cabot, AR · On-site

Cabot, AR | On-Site 20% Apartment Discount Included Are you a licensed law enforcement officer seeking a meaningful, part-time opportunity to serve your local community? We are looking for a Courtesy ...

RichSmith

Courtesy Police Officer

Cabot, AR

Cabot, AR | On-Site 20% Apartment Discount Included Are you a licensed law enforcement officer seeking a meaningful, part-time opportunity to serve your local community? We are looking for a Courtesy ...

Summit Hills

Security/Courtesy Officer

Spartanburg, SC · On-site

$12.75 - $15.25/hr

Security/Courtesy Officer At Summit Hills, we're not just a luxury senior living company; we're a ... Responds with or without healthcare staff to emergency calls in homes and apartments. * Locks ...

Maxwell Group, Inc.

Security/Courtesy Officer

Spartanburg, SC · On-site

$12.75 - $15.25/hr

Security/Courtesy Officer At Summit Hills, we're not just a luxury senior living company; we're a ... and apartments. 6. Locks building down and unlocks buildings at the appropriate times. 7. Greets ...

RichSmith Management

Courtesy Police Officer

Cabot, AR · On-site

Cabot, AR | On-Site Apartment IncludedAre you a licensed law enforcement officer seeking a meaningful, part-time opportunity to serve your local community? We are looking for a Courtesy Officer to ...

RichSmith Management

Courtesy Police Officer

Cabot, AR · On-site

Cabot, AR | On-Site 20% Apartment Discount IncludedAre you a licensed law enforcement officer seeking a meaningful, part-time opportunity to serve your local community? We are looking for a Courtesy ...

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Apartment Courtesy Officer information

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$25.5K

$50.2K

$79.5K

How much do apartment courtesy officer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for apartment courtesy officer in the United States is $50,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is an apartment courtesy officer?

An Apartment Courtesy Officer is responsible for enhancing the safety and security of a residential community. They typically monitor the property, address noise complaints, handle minor disturbances, and report criminal activity to law enforcement if necessary. Often, they are off-duty police officers or security professionals who serve as a visible deterrent to crime. Their presence helps ensure a peaceful living environment for residents.

What does an apartment courtesy officer do?

A typical shift for an Apartment Courtesy Officer involves patrolling assigned residential areas, monitoring for unusual activity, addressing resident concerns, and documenting incidents as they arise. Officers may perform periodic checks of entrances, parking lots, and common spaces, ensuring they remain safe and secure. While most work independently, they frequently collaborate with property management and local law enforcement if issues escalate. Attention to detail and proactive communication are essential, as officers act as both a visible deterrent and a helpful resource for residents during their shift.

What are the key skills and qualifications needed to thrive as an apartment courtesy officer?

To thrive as an Apartment Courtesy Officer, you typically need a background in security, knowledge of emergency protocols, and a high school diploma or equivalent. Familiarity with basic security tools such as surveillance cameras, two-way radios, and incident reporting systems is common. Strong observational skills, reliability, conflict resolution, and clear communication are standout soft skills for this position. These competencies enable you to effectively deter disruptions, foster a safe environment, and maintain positive relationships with residents and property staff.

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Apartment Courtesy Officer jobs near you
Infographic showing various Apartment Courtesy Officer job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,155 per year, or $24.1 per hour.

Apartment Courtesy Officer

Carlton Arms of North Lakeland

Lakeland, FL

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

RESIDENT SERVICES STAFF
Reports to: RSS Supervisor and Executive Director
FLSA Status: Full-Time, Non-Exempt
POSITION OVERVIEW
The primary responsibility of the RSS Staff position is monitoring/greeting Residents and Guests as well as roving the property by golf cart and on foot, answering and relaying emergencies to on call maintenance technicians, management or emergency services. This position is not a security guard position. In this role, the individual should maintain a positive rapport with co-workers, residents and provide a high level of detailed follow-up with the RSS Supervisor and Executive Director. The RSS Staff position should display a proactive, positive attitude and perform all job functions as described below.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
  • Work independently and be able to communicate with Residents, Guests, Vendor and other Staff in emergency and non-emergency situations.
  • Employee must possess good communication skills and tact in dealing with individuals who are not adhering to the property’s rules.
  • Circulate throughout property, clubhouses, pools and laundry rooms on foot and by golf cart to:
  • Assure facilities are being property utilized
  • Report any rule violations
  • Direct traffic
  • Respond to Residents’ nuisance calls
  • Respond to Resident questions and concerns
  • Notify Residents of emergency situations at the property
  • Inspect and flag non-functioning exterior lights
  • Deliver notices from Management to Residents
  • Guide and assist delivery trucks and moving vans
  • Give access to and accompany authorized contractors and inspectors to Resident’s building
  • Detect any suspicious activity and ensure doors and entry points are secure
  • Take command and control of disturbances and disruptive behavior, involving the authorities when required.
  • Be unstressed by claiming stairs and/or walking the property.
  • Drive a golf cart during the day and at night.
  • Possess good night vision in order to detect activities in the dark.
  • Stand to meet incoming vehicles at the Entrance Pavilion and attempt to log in all non-Resident vehicles entering the property, give directions to visitors and delivery personnel and guide emergency responders.
  • Be able to formulate an accurate description of a car, suspect(s) activity and compile the information in an Incident Report.
  • Provide apartment entry to Residents who provide proper identification.
  • Notify the RSS Supervisor of any unusual activity or report it directly to the Executive Director, if the RSS Supervisor is not on duty and readily available.
  • Promote a positive relationship with the Residents and other Staff.
  • Respond to emergency incidents, fire alarm calls, slips, trips, falls, etc and conduct preliminary investigations; notify fire and/or other emergency services if not already summoned; accurately document information, both in written form and with a camera.
  • Lock and secure the tennis court, basketball court, maintenance building, bathrooms and pools at dusk.
  • Ability to turn on/off water valves to apartments and buildings.
  • Report all known Residents without a parking permit to the Leasing Office.
  • Retrieve any trash seen on property with a grabber tool.
  • Enforce parking rules and issue written Parking Violation Notices.
  • Perform other related tasks as directed by RSS Supervisor and/or Executive Director.
  • Follow safe workplace rules and practices in order to prevent on-the-job injuries.

KNOWLEDGE, SKILL AND ABILITIES
  • Ability to work a flexible schedule with primary shift covering Tuesday through Saturday, 2:30pm - 11:00pm
  • Ability to resolve resident concerns while maintaining a friendly and professional demeanor
  • Ability to write and communicate professionally
  • Ability to apply sound decision-making
  • Ability to demonstrate teamwork by assisting co-workers
  • Ability to communicate professionally and adapt interpersonal skills to a variety of audiences
  • Must have a valid Driver’s License and reliable transportation

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully preform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continually required to:
  • Stand, walk, sit, use hands and fingers to handle, feel or grip, and reach with hands and arms while performing standard duties.
  • Frequently required to climb stairs, walk, talk, hear, and drive a golf cart while on the property.
  • Occasionally lift and/or move up to 40 lbs.
  • Frequently use common office equipment, telephone, computer, keyboard, mouse, two-way radio, and variety of different keys.

POSITION SPECIFICS amp; BENEFITS
  • Full-time position - 32 Hours Per Week, Monday, Tuesday, Saturday, Sunday 2:30pm - 11:00pm
  • 96 hours PTO accrued each year for first two years of service
  • 136 hours of PTO each year after two years and above
  • 176 hours of PTO accrued each year after 7 years of service
  • 401k with 3% Employer Contribution
  • Health/Dental/Vision/Life Insurance available after 30-day waiting period
  • Good background required
  • 90-day probationary period

DISCLAIMER
The company is an Equal Opportunity Employers. In compliance with the Americans with Disabilities Act, Mahaffey Apartment Company will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
The above information on this description has been designed to indicate the general nature and level of work performed by employees. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to add to or modify the duties and/or responsibilities of the RSS Staff position at any time.

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