ZipRecruiter

Log In

1

Anthem Customer Service Jobs in Indiana (NOW HIRING)

previous page

Showing results 21-24

All JobsAnthem Customer Service JobsAnthem Customer Service Jobs in Indiana

Anthem Customer Service information

See Indiana salary details

$9

$17

$25

How much do anthem customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for anthem customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by Anthem Customer Service representatives and how can they overcome them?

Anthem Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex healthcare benefit questions, and handling emotionally charged situations with empathy. Staying up-to-date on policy changes and leveraging internal knowledge bases can help resolve member inquiries efficiently. Team collaboration and ongoing training are essential for building confidence and problem-solving skills, which ultimately lead to more positive customer interactions and professional growth.

What are the key skills and qualifications needed to thrive as an Anthem Customer Service representative, and why are they important?

To thrive as an Anthem Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, empathy, and active listening are essential soft skills for understanding and assisting diverse member needs. These qualities ensure efficient resolution of customer inquiries, member satisfaction, and a positive brand experience.

What does an Anthem Customer Service representative do?

An Anthem Customer Service representative assists members with questions about their health insurance plans, benefits, claims, and coverage. They help resolve issues, explain policy details, and process requests such as billing inquiries or updates to account information. Representatives also guide members in finding providers, understanding billing statements, and utilizing Anthem’s online resources. Their goal is to provide accurate information and ensure a positive customer experience.

What is the Anthem customer service hiring process like?

The Anthem customer service hiring process typically involves submitting an online application, completing a phone or virtual interview, and passing a skills assessment or background check. Candidates may also undergo in-person interviews and training before starting the role, which often requires good communication skills and familiarity with customer service tools.

What is the difference between Anthem Customer Service vs Anthem Claims Specialist?

AspectAnthem Customer ServiceAnthem Claims Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; knowledge of claims processing
Work EnvironmentCall centers, office settingsOffice-based, claims processing departments
Employer & Industry UsageHealth insurance customer supportClaims review and processing within health insurance
Common Search & ComparisonCustomer support roles in health insuranceClaims processing roles in health insurance

Anthem Customer Service representatives primarily handle member inquiries, provide support, and resolve issues related to health insurance plans. In contrast, Anthem Claims Specialists focus on reviewing, processing, and managing insurance claims. While both roles require knowledge of health insurance policies, the Customer Service role emphasizes communication skills, whereas Claims Specialists need detailed claims processing knowledge.

What are popular job titles related to Anthem Customer Service jobs in Indiana? For Anthem Customer Service jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Anthem Customer Service jobs in Indiana look for? The top searched job categories for Anthem Customer Service jobs in Indiana are:
Anthem Customer Service jobs near you
Infographic showing various Anthem Customer Service job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Warehouse Associate 1 - Mishawaka, FT, 3rd Sun-Th 10p-630a

BETTER WORLD BOOKS MARKETPLACE INC

Mishawaka, IN • On-site

$13.75/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 days ago

Job description


Now accepting applications for those that are 16 years of age or older.


Warehouse Associate 1 - 3rd shift Sunday through Thursday nights from 10p-630a.

Starting wage is $13.75/hr.


WE WILL TRAIN YOU!

Warehouse Associate I

Job Summary
This position will be responsible for performing tasks related to warehouse inventory. This includes, but is not limited to, processing incoming inventory, shelving processed inventory, shipping orders from inventory, and performing routine inventory maintenance functions.


Essential Functions

  • Has the ability to use a computer, tablet, scan gun, and various inventory management programs.
  • Has the ability to focus on a single task for extended periods of time.
  • Consistently exhibits a favorable BPH rate or other performance indicia for at least one (1) department.
  • Meets departmental KPIs.
  • Can use a pallet jack, baler, box cutter, conveyors, and other tools in a safe manner.
  • Can use a computer to check email and utilize the internet.
  • Has the ability to stand on feet for 8-10 hours at a time.
  • Has the ability to safely climb step stools and ladders.
  • Has ability to consistently lift 50 lbs. throughout the shift, including reaching, stooping, and bending.
  • Maintains a clean workplace.
  • Accepts additional tasks as assigned and duties as requested.
  • Demonstrates other skills deemed valuable by leadership in furtherance of company goals and objectives.
  • Demonstrated strong attention to detail.
  • Possesses excellent verbal and written communication skills.
  • Possesses high level of personal and professional integrity and trustworthiness.
  • Has a strong work ethic and sense of initiative.
  • Has the ability to work well independently and as part of a team.
  • Possesses an understanding and commitment to the values and mission of Better World Books.
  • Has a willingness to learn and adapt in an ever-changing environment.
  • Has the ability to grasp new concepts and teach them to others through hands-on instruction.
  • Has a passion for the BWB mission and a strong desire to provide excellent service to our customers.

Knowledge, Skills, and Abilities

• High School diploma or G.E.D. preferred.

• One (1) year continuous work history preferred.


Qualifications, Training, and Experience

  • Employee maintains satisfactory attendance record.
  • Alignment with core values of BWB.


Our Core Values

  • Customer Focus – We are driven to provide customers a highly-valued experience, and one that allows them to align their action with their values. We want to be their favorite marketplace and their favorite partner, so we incorporate their input into everything we do.
  • People Matter – We seek out talented people who are hardworking and invest in them. We respect each individual, reward achievement, and celebrate team success.
  • Do the Right Thing – We strive to always do the right thing, with all people and all issues.
  • Foster Innovation – We look for new ideas and bold moves while we embrace and create change.
  • Passion for Literacy – We are committed to the cause of literacy. Every person should have the chance to achieve their potential and participate fully in society.


Benefits

  • Health—Three health plans to choose from offered by Anthem Blue Cross/Blue Shield with a shared cost between BWB and the employee. Benefit begins on the 1st of the month after thirty (30) days of employment.
  • Dental and vision offered by Met Life—shared cost between BWB and the employee.
  • Paid Time Off (PTO)—Generous PTO accrual plan begins after sixty (60) days of employment.
  • Volunteer Time Off (VTO)—Every full-time employee may volunteer in the community and get paid for it.
  • For pet lovers—BWB offers pet insurance via paycheck deduction and a pet bereavement day in the event you lose your beloved pet.


Reports to: Supervisor, Operations
Location: Mishawaka, Indiana; York, Pennsylvania; Reno, Nevada
Type: Non-Exempt, Full Time

*BWB reserves the right to update and amend the terms in this Job Summary at its sole discretion and at any time.


Apply