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Answering Service Jobs in Silver Spring, MD (NOW HIRING)

IHOP

Service Assistant

Sterling, VA · On-site

$15 - $19.75/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Frederick, MD · On-site

$15 - $20/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Ashburn, VA · On-site

$15.25 - $20.50/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Halethorpe, MD · On-site

$14.75 - $19.50/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

VCA Animal Hospitals

Client Service Representative

Fairfax, VA · On-site

$16.25 - $22.25/hr

The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets ...

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Answering Service information

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How much do answering service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for answering service in Silver Spring, MD is $23.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.32 per hour, depending on experience, location, and employer.

What is an answering service?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What does an answering service do?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

What are the key skills and qualifications needed to thrive in an answering service?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

What are the most commonly searched types of Answering Service jobs in Silver Spring, MD?

The most popular types of Answering Service jobs in Silver Spring, MD are:

What are popular job titles related to Answering Service jobs in Silver Spring, MD?

For Answering Service jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Answering Service jobs in Silver Spring, MD look for?

The top searched job categories for Answering Service jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Answering Service jobs?

Cities near Silver Spring, MD with the most Answering Service job openings:

Answering Service jobs near you
Infographic showing various Answering Service job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $49,378 per year, or $23.7 per hour.

Service Assistant

IHOP

Sterling, VA • On-site

$15 - $19.75/hr

Part-time

Re-posted 5 days ago

IHOP rating

4.9

Company rating: 4.9 out of 10

Based on 362 frontline employees who took The Breakroom Quiz

79th of 88 rated restaurants

Job description

SERVICE ASSISTANT
IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food/beverage, cash handling, clearing/cleaning tables, and maintaining cleanliness of the restaurant. This position requires you to stand for up to 8 hours during a shift, be able to lift at least and/or move up to 50 pounds, and have full mobility of hands and arms while performing repetitive tasks. IHOP Service Assistants are also required to perform duties necessary for restaurant operations as assigned by acting supervisor, following governmental and company policies. The above is not an all-inclusive job description.

What IHOP employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

IHOP logo

About IHOP

Sourced by ZipRecruiter

The shortest distance between two people is a smile, so our logo changed to include one! Since 1958, IHOP has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. No matter what menu items they order, there's one ingredient that's always constant -- a smile.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Glendale, CA, US

Year founded

2003

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