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Answering Service Jobs in Silver Spring, MD (NOW HIRING)

Pennrose

Assistant Property Manager

Baltimore, MD · On-site

$22 - $24/hr

Manages property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information * Notifies residents of all issues affecting their tenancy

Pennrose

Assistant Property Manager

Baltimore, MD

$22 - $24/hr

Manages property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information * Notifies residents of all issues affecting their tenancy

Pennrose

Assistant Property Manager

Baltimore, MD · On-site

$22 - $24/hr

Manages property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information * Notifies residents of all issues affecting their tenancy

Pennrose

Assistant Property Manager

Baltimore, MD · On-site

$23 - $25/hr

Manages property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information * Notifies residents of all issues affecting their tenancy

Pennrose

Assistant Property Manager

Silver Spring, MD · On-site

$24 - $26/hr

Manages property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information * Notifies residents of all issues affecting their tenancy

Pennrose

Assistant Property Manager

Baltimore, MD · On-site

$22 - $24/hr

Manages property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information * Notifies residents of all issues affecting their tenancy

Pennrose

Assistant Property Manager

Baltimore, MD · On-site

$22 - $24/hr

Manages property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information * Notifies residents of all issues affecting their tenancy

Pennrose

Assistant Property Manager

Baltimore, MD

$22 - $24/hr

Manages property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information * Notifies residents of all issues affecting their tenancy

Pennrose

Assistant Property Manager

Baltimore, MD · On-site

$22 - $24/hr

Manages property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information * Notifies residents of all issues affecting their tenancy

Pennrose

Assistant Property Manager

Baltimore, MD

$22 - $24/hr

Manages property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information * Notifies residents of all issues affecting their tenancy

Pennrose

Assistant Property Manager

Silver Spring, MD

$24 - $26/hr

Manages property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information * Notifies residents of all issues affecting their tenancy

Pennrose

Assistant Property Manager

Silver Spring, MD · On-site

$24 - $26/hr

Manages property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information * Notifies residents of all issues affecting their tenancy

The US Oncology Network

Medical Coordinator

Rockville, MD · On-site

$24.78 - $38.13/hr

... answering service. Answers telephones, takes accurate messages, and screens and directs calls in a professional manner. Provides assistance to multi-specialty physicians and management who travel to ...

The US Oncology Network

Medical Coordinator

Rockville, MD · On-site

$24.78 - $38.13/hr

... answering service. Answers telephones, takes accurate messages, and screens and directs calls in a professional manner. Provides assistance to multi-specialty physicians and management who travel to ...

S & F Automotive Inc

Service Writer

Pikesville, MD

Greeting Customers, Answering Phones, Preparing Estimates, Opening and Closing work orders ... Our Ideal Candidate will have Service Writing experience, at least 2 years experience working in an ...

S & F Automotive Inc

Service Writer

Pikesville, MD · On-site

Greeting Customers, Answering Phones, Preparing Estimates, Opening and Closing work orders ... Our Ideal Candidate will have Service Writing experience, at least 2 years experience working in an ...

IHOP

Service Assistant

Sterling, VA · On-site

$15.25 - $20.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Mount Airy, MD · On-site

$14.50 - $19.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

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All JobsAnswering Service JobsAnswering Service Jobs in Silver Spring, MD

Answering Service information

See Silver Spring, MD salary details

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How much do answering service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for answering service in Silver Spring, MD is $23.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.32 per hour, depending on experience, location, and employer.

What is an answering service?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What does an answering service do?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

What are the key skills and qualifications needed to thrive in an answering service?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

What are the most commonly searched types of Answering Service jobs in Silver Spring, MD?

The most popular types of Answering Service jobs in Silver Spring, MD are:

What are popular job titles related to Answering Service jobs in Silver Spring, MD?

For Answering Service jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Answering Service jobs in Silver Spring, MD look for?

The top searched job categories for Answering Service jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Answering Service jobs?

Cities near Silver Spring, MD with the most Answering Service job openings:

Answering Service jobs near you
Infographic showing various Answering Service job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $49,378 per year, or $23.7 per hour.

Assistant Property Manager

Pennrose

Baltimore, MD • On-site

$22 - $24/hr

Full-time

Re-posted 8 days ago

Job description

Overview
Responsible for marketing and leasing assigned property, as well as providing resident services. Develops and implements policies and procedures to effectively manage property under the direction of the Property Manager and Regional Property Manager.
Pay range: $22 - $24/hour depending on experience.
#IND123
Responsibilities
  • Coordinating leasing events such as open houses, realtor tours, and resident promotional activities
  • Assists with the development and implementation of resident services programming
  • Maintains knowledge and awareness of corporate in/out migration, property competition, and other market conditions affecting leasing and operations
  • Manages property's answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information
  • Notifies residents of all issues affecting their tenancy
  • Files court documents for eviction and attends scheduled court hearings as Landlord's representative
  • Oversees security deposit administration including inspecting units to determine resident's balance or refund, preparing disposition letters, and processing security deposit returns
  • Assists Property Manager with maintaining building security measures, documenting incidents, and sending proper notification to management, owners, and insurance carriers
  • Maintains familiarity with all procedures and requirements of accounts payable and accounts receivable
  • Processes all property expenditures for Property Manager's approval
  • Maintains journal of administrative, facility-related, and market-driven property issues and concerns
  • Leads tours of property, showing vacant units and marketing property amenities
  • Tracks and follows up with all referrals, walk-ins, and phone inquiries
  • Develops and maintains reference book detailing property's unique features, amenities, size, vacancies, rental rates, and current leasing promotions
  • Prepares leasing checklist and package which includes all required forms, deposits, schedules, and information
  • Reviews and screens all applications for Property Manager's approval
  • Maintains property's filing system including tenant, applicant, accounting, and vendor and contract files
  • Maintains deposit and rental collections
  • Monitors landlord-tenant relations and mediates disputes when necessary
  • Responds to resident concerns and complaints. Counsels residents and provides referrals to appropriate agencies
  • Utilizes maintenance software program to enter in and track work orders
  • Inspects apartments for move-in/out condition and turnover status
  • Assists Property Manager with conducting and documenting annual unit inspections and annual recertification of residents
  • Assists Property Manager with reassessing property and completing competitive marketing analysis
  • Remains current on and compliant with policies and laws affecting the marketing and leasing of the property, including the Company's leasing agreement, Landlord Tenant code, Fair Housing laws, and other applicable laws
  • Orders office supplies
  • Maintains regular daily office hours ensuring adequate coverage on weekends and holidays
  • Maintains strict adherence to invoice approval policy. Position does not have authority to purchase any goods or services

Qualifications
Required Education and Experience:
  • High School Diploma or equivalent
  • Bachelor's Degree preferred
  • 2 or more year's experience in multi-family property management
  • Experience with Low Income Housing Tax Credit Program and/or Hope 6 preferred
  • Knowledge of HUD programs including but not limited to HOPE 6 and project-based Section 8
  • Proficiency in Yardi preferred
  • Proficiency in Microsoft Windows, including Microsoft Excel and Outlook
  • Excellent customer service skills
  • Requires a valid driver's license, an insured vehicle, and the ability to travel (between properties)

Working Conditions:
  • Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.
  • Ability to work at property locations within or near transitional neighborhoods
  • Ability to climb stairs, take elevators, bend, squat and reach overhead.

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