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Answerconnect Jobs (NOW HIRING)

Frost PLLC

Tax Senior I

Raleigh, NC · On-site

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Senior I

Yuma, AZ · On-site

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Senior I

Scottsdale, AZ

$82.40K - $102.10K/yr

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Senior I

Fayetteville, AR · On-site

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation / research softwares. What Is In It For You? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Senior I

Little Rock, AR · On-site

$77.50K/yr

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Manager

Yuma, AZ · On-site

$111.50K/yr

Proficiency with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect, and other tax preparation / research softwares. * Willingness to travel across the United States (20-40 nights/year)

Frost PLLC

Tax Senior I

Scottsdale, AZ · On-site

$77.50K/yr

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Manager

Yuma, AZ

$95.40K - $125K/yr

Proficiencywith CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect, and other tax preparation / research softwares. * Willingness to travel across the United States (20-40 nights/year)

Frost PLLC

Tax Senior I

Yuma, AZ · On-site

$77.50K - $100K/yr

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Senior I

Raleigh, NC · On-site

$77.50K/yr

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Manager

Yuma, AZ · On-site

$95.40K - $125K/yr

Proficiencywith CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation / research softwares. * Willingness to travel across the United States (20-40 nights/year)

Frost PLLC

Tax Senior I

Fayetteville, AR · On-site

$80K/yr

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation / research softwares. What Is In It For You? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Senior I

Little Rock, AR · On-site

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Senior I

Yuma, AZ · On-site

$70K - $86.80K/yr

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Senior I

Raleigh, NC

$79.20K - $98.20K/yr

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Manager

Scottsdale, AZ · On-site

Proficiencywith CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation / research softwares. * Willingness to travel across the United States (20-40 nights/year)

Frost PLLC

Tax Manager

Scottsdale, AZ · On-site

$111.50K/yr

Proficiency with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation / research softwares. * Willingness to travel across the United States (20-40 nights/year)

Frost

Tax Manager

Raleigh, NC

$107.90K - $141.40K/yr

Proficiency with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation / research softwares. * Willingness to travel across the United States (20-40 nights/year)

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How much do answerconnect jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for answerconnect in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is an AnswerConnect job?

An AnswerConnect job typically involves working as a remote live receptionist, assisting businesses by handling phone calls, messages, and customer inquiries. Employees provide 24/7 support, ensuring clients receive professional and friendly service. The role requires strong communication skills, multitasking ability, and a reliable internet connection. Many positions offer flexible scheduling and remote work opportunities.

What are the key skills and qualifications needed to thrive in the Answerconnect position, and why are they important?

To succeed in an Answerconnect role, candidates need excellent verbal and written communication skills, strong attention to detail, and proficiency in customer service. Familiarity with call center software, CRM systems, and multi-line phone systems is typically required. Outstanding patience, active listening, and problem-solving abilities are essential soft skills that distinguish top performers. These skills and qualities ensure timely, accurate support to clients and customers, enhancing satisfaction and business reputation.

What does a typical day look like for someone in an Answerconnect position?

A typical day in an Answerconnect position involves answering inbound calls, responding to customer inquiries, and relaying messages or information to clients using dedicated software. Team members often work in a collaborative environment and may handle multiple communication channels, such as email or live chat, alongside phone support. Depending on employer needs, shifts may vary, and there can be a focus on meeting key performance metrics like call resolution time or customer satisfaction ratings. The role can be fast-paced and requires adaptability, but it offers valuable experience in professional communication, problem-solving, and remote work settings.
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Answerconnect jobs near you
Infographic showing various Answerconnect job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, 25% Hybrid, and 25% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Client Contact Center Representative

Wesley Group

Franklin, TN • On-site

$15 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Client Contact Center Representative: Onsite Position in Office - Franklin, TN


Join a Culture Like No Other!
Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we’re more than just a workplace – we’re a community that thrives on innovation, support, and making a difference.

We’re looking for a Client Contact Center Representative to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience.

Why You’ll Love Working Here:

  • Comprehensive Benefits: Medical, Dental, and Vision Insurance.

  • Secure Your Future: 401K with a generous company match.

  • Time to Recharge: Generous PTO – start accruing from day one!

  • Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule.

  • Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs.

  • Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces.

  • Growth & Coaching: Learn from industry professionals committed to your success.

  • Diverse & Inclusive: We embrace what makes each team member unique!


Job Summary:


As a Client Contact Center Representative at Wesley Financial Group, you will serve as a primary point of contact for our existing clients, providing real-time support through live phone interactions. This position is central to the way our company operates and directly shapes the experience our clients have with us. We're looking for someone who thrives in a fast-paced environment — someone who brings positive energy, stays composed under pressure, adapts easily to shifting priorities, and knows how to juggle multiple responsibilities without missing a beat.


Responsibilities (including, but not limited to):


  • Answering incoming calls from clients and transferring calls to the correct employees and or department.

  • Setting call appointments for employees.

  • Working with AnswerConnect to field calls to the right department and assigning leads to the sales side.

  • Logging descriptive calls in Salesforce in order to provide all involved with detailed information.

  • Making outbound calls such as returning voicemails and rescheduling Calendly appointments.

  • Monitoring the client services email as well as the client services public Slack channel and responding/forwarding messages in a timely manner.



Expectations:


  • Handling all calls in a consistently polite, professional and efficient manner.

  • Behaving in a respectful manner at all times.

  • Demonstrating a commitment towards your own continuous personal growth.

  • Taking great pride in ensuring a positive overall client experience.


We are more interested in the right person than the right resume. Excellent training is provided!

Requirements:

  • Excellent time management and multi-tasking skills

  • Ability to work independently and within a group

  • Treating clients respectfully at all times

  • Takes great pride in ensuring a positive overall customer experience

  • Excellent communication skills, both written and verbal

  • Excellent interpersonal skills

  • Ability to be flexible and adaptable

  • Ability to prioritize tasks, delegating when appropriate

  • Attention to detail

  • Outcome-oriented/Results-focused

  • Ability to maintain confidence within the sub-department.

  • Ability to work hard and efficiently

  • Experience with Excel/Google Sheets/Gsuite.

  • Customer Service experience is a MUST!


Hours of work in Office (Franklin, Tn): Monday - Thursday, 9am - 5pm / Friday, 9am - 3pm.


Ready to Make a Difference?
This is more than just a job – it’s your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth.

Apply now and discover what makes Wesley Financial Group truly stand out. We can’t wait to welcome you to the team!