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Answerconnect Jobs (NOW HIRING)

Frost PLLC

Administrative Assistant

Little Rock, AR · On-site

$18/hr

Experience using CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect, Quickbooks and other tax preparation and research software is preferred but not required. Frost PLLC is a forward ...

Frost

Administrative Assistant

Little Rock, AR · On-site

$17.25 - $23.25/hr

Experience using CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect, Quickbooks and other tax preparation and research software is preferred but not required. Frost PLLC is a forward ...

Frost PLLC

Tax Senior I

Raleigh, NC · On-site

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Apply Early

Frost PLLC

Tax Senior I

Yuma, AZ · On-site

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Apply Early

Frost PLLC

Tax Manager

Yuma, AZ · On-site

Proficiencywith CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect, and other tax preparation / research softwares. * Willingness to travel across the United States (20-40 nights/year)

Apply Early

Frost PLLC

Tax Senior I

Scottsdale, AZ

$82K - $102K/yr

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Wesley Group

Client Contact Center Representative

Franklin, TN · On-site

$15 - $19.25/hr

Working with AnswerConnect to field calls to the right department and assigning leads to the sales side. * Logging descriptive calls in Salesforce in order to provide all involved with detailed ...

Apply Early

Frost PLLC

Tax Senior I

Fayetteville, AR · On-site

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation / research softwares. What Is In It For You? * Competitive compensation * Generous Paid Time Off ...

Apply Early

STIHL

Taxation Analyst

Virginia Beach, VA · On-site

$66K - $81K/yr

SAP, SAP Ariba, CCH AnswerConnect, Vertex O Series, Vertex Certificate Center, and Vertex's MSO compliance service. * Proficiency with Microsoft Office Suite. * Work Experience: 5-7 years * Travel ...

STIHL Inc.

Taxation Analyst

Virginia Beach, VA · On-site

$66K - $81K/yr

SAP, SAP Ariba, CCH AnswerConnect, Vertex O Series, Vertex Certificate Center, and Vertex's MSO compliance service. * Proficiency with Microsoft Office Suite. * Work Experience: 5-7 years * Travel ...

Frost PLLC

Tax Manager

Yuma, AZ

$95K - $125K/yr

Proficiencywith CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect, and other tax preparation / research softwares. * Willingness to travel across the United States (20-40 nights/year)

Frost PLLC

Tax Senior I

Scottsdale, AZ · On-site

$77K/yr

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Senior I

Yuma, AZ · On-site

$77K - $100K/yr

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Senior I

Little Rock, AR · On-site

$77K/yr

Experience with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect and other tax preparation and research software. What is in it for you? * Competitive compensation * Generous Paid Time Off ...

Frost PLLC

Tax Manager

Yuma, AZ · On-site

$111K/yr

Proficiency with CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect, and other tax preparation / research softwares. * Willingness to travel across the United States (20-40 nights/year)

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How much do answerconnect jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for answerconnect in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What does a typical day look like for someone in an Answerconnect position?

A typical day in an Answerconnect position involves answering inbound calls, responding to customer inquiries, and relaying messages or information to clients using dedicated software. Team members often work in a collaborative environment and may handle multiple communication channels, such as email or live chat, alongside phone support. Depending on employer needs, shifts may vary, and there can be a focus on meeting key performance metrics like call resolution time or customer satisfaction ratings. The role can be fast-paced and requires adaptability, but it offers valuable experience in professional communication, problem-solving, and remote work settings.

What is an AnswerConnect job?

An AnswerConnect job typically involves working as a remote live receptionist, assisting businesses by handling phone calls, messages, and customer inquiries. Employees provide 24/7 support, ensuring clients receive professional and friendly service. The role requires strong communication skills, multitasking ability, and a reliable internet connection. Many positions offer flexible scheduling and remote work opportunities.

What are the key skills and qualifications needed to thrive in the Answerconnect position, and why are they important?

To succeed in an Answerconnect role, candidates need excellent verbal and written communication skills, strong attention to detail, and proficiency in customer service. Familiarity with call center software, CRM systems, and multi-line phone systems is typically required. Outstanding patience, active listening, and problem-solving abilities are essential soft skills that distinguish top performers. These skills and qualities ensure timely, accurate support to clients and customers, enhancing satisfaction and business reputation.

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Answerconnect jobs near you

Administrative Assistant

Frost PLLC

Little Rock, AR • On-site

$18/hr

Full-time

Posted 8 days ago

Job description

At Frost, our Administrative Assistants, play a pivotal role in providing top-level support to our CPA practice. You'll be responsible for managing communication with both new and existing clients, while also handling important day-to-day administrative tasks, guaranteeing smooth operations.
Your Key Responsibilities:
  • Responsible for overall document organization, including scanning and storage of client documents.
  • Provide basic administrative support to the firm by managing inbound phone calls, sending and receiving deliveries, and sorting and delivering mail.
  • Prepare labels, apply postage, and prepare packages to be sent by mail and FedEx Express.
  • Ensure the office environment is organized and free of clutter and ensure the comfort of clients and employees by maintaining office and breakroom supplies.
  • Establish positive rapport with clients to enhance client delivery support.
  • Support and assist other team members and Frost locations with projects and backup as needed- including front desk.
  • Maintain the highest degree of professionalism and client confidentiality.
  • Optimize workflow, efficiency, resources, and client satisfaction.

Qualifications:
  • High School Diploma or equivalent.
  • Basic understanding of Microsoft Office Suite (including Word, Outlook and Excel) and Adobe Acrobat.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to work on-site, required.
  • Excellent communication and flexibility with a willingness to learn.
  • Availability to work 40 hours a week. During the busy season overtime will be mandatory.
  • Previous experience working in public accounting is preferred but not required.
  • Experience using CCH Axcess, CCH Prosystems fx Engagement, CCH AnswerConnect, Quickbooks and other tax preparation and research software is preferred but not required.

Frost PLLC is a forward-thinking, full-service accounting firm dedicated to personalized financial advice. Our services span tax, assurance, advisory, business valuation, litigation, and animal welfare. We value respect, communication, and a can-do attitude in our associates. Join us if you want a career that balances professional excellence with a fulfilling personal life.
Frost, PLLC's policy is not to accept unsolicited referrals or resumes from any source that does not have a signed vendor agreement and directly from employees and candidates.
  • Frost, PLLC will not consider unsolicited referrals and/or resumes from vendors who do not have a signed vendor agreement with Frost, PLLC. (e.g. search firms, staffing agencies, fee-based referral services, and recruiting agencies.)
  • Any resume or CV submitted to an employee of Frost, PLLC, without a signed vendor agreement in place within the last year will be considered Frost's property.
  • To be duly considered for a vendor agreement with Frost, PLLC, all formal requests must be exclusively submitted to hr@frostpllc.com. Any communication through alternative channels shall be deemed invalid for consideration.

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