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Answerconnect Jobs in Texas (NOW HIRING)

Talnt

Tax Manager

Dallas, TX · On-site

$125K - $140K/yr

Experience using professional tax research tools such as CCH AnswerConnect, Thomson Reuters Checkpoint, Bloomberg Tax, or comparable research software. * Knowledge of international taxation, cross ...

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What does a typical day look like for someone in an Answerconnect position?

A typical day in an Answerconnect position involves answering inbound calls, responding to customer inquiries, and relaying messages or information to clients using dedicated software. Team members often work in a collaborative environment and may handle multiple communication channels, such as email or live chat, alongside phone support. Depending on employer needs, shifts may vary, and there can be a focus on meeting key performance metrics like call resolution time or customer satisfaction ratings. The role can be fast-paced and requires adaptability, but it offers valuable experience in professional communication, problem-solving, and remote work settings.

What is an AnswerConnect job?

An AnswerConnect job typically involves working as a remote live receptionist, assisting businesses by handling phone calls, messages, and customer inquiries. Employees provide 24/7 support, ensuring clients receive professional and friendly service. The role requires strong communication skills, multitasking ability, and a reliable internet connection. Many positions offer flexible scheduling and remote work opportunities.

What are the key skills and qualifications needed to thrive in the Answerconnect position, and why are they important?

To succeed in an Answerconnect role, candidates need excellent verbal and written communication skills, strong attention to detail, and proficiency in customer service. Familiarity with call center software, CRM systems, and multi-line phone systems is typically required. Outstanding patience, active listening, and problem-solving abilities are essential soft skills that distinguish top performers. These skills and qualities ensure timely, accurate support to clients and customers, enhancing satisfaction and business reputation.

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Sales & Use Tax Consultant - Dallas

Sales & Use Tax Consultant - Dallas

Merit Advisors LLC

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

If you're ready to ditch the rigid schedule, take ownership of your work, and actually see the impact you're making, keep reading.
Merit Advisors is looking for a consultant who thrives on autonomy, delivers exceptional client service, and brings deep technical skills to the table. We're not in the business of micromanagement-we're in the business of trust. And that starts with you.
As a consultant, you'll have the autonomy to take ownership of your workload, build meaningful client relationships, and deliver high-level results-all with the support of a collaborative, people-first team. This role is ideal for someone who thrives in a dynamic environment, enjoys tackling complex challenges, and values seeing the direct impact of their work on client success.
What Your Day Will Look Like
Our consultants will work with our clients to plan for and manage various sales and use tax issues. This is a consulting position, and your work with us will involve assisting clients in various areas related to sales and use tax matters. In general, you can expect to:
  • Perform tax overpayment reviews, tax liability/exposure analysis, voluntary disclosures, audit support/assistance
  • Assist with tax research and memorandums
  • Support compliance efforts and tax reserve analysis
  • Determine taxability and identify issues
  • Research tax issues in multiple states and help develop tax planning strategies
  • Address complexities and tax technical issues that arise from client operations
  • Proactively monitor transaction tax legislative proposals and law changes to ensure clients are aware of potential opportunities/costs
You're perfect for this role if you:
  • Keep high standards of accuracy and organization
  • Enjoy meeting deadlines and feeling a sense of accomplishment
  • Negotiate with confidence
  • Think critically and recognize when something is off
  • Communicate difficult and complicated topics with ease and simplicity
  • Apply your technical expertise to varied client issues/needs and provide creative, insightful analysis
  • Work well independently and as part of a team
  • Build strong internal and external working relationships
  • Manage your time well and prioritize tasks effectively
What You Bring
  • Bachelor's degree in Finance, Accounting, Business Administration, Economics, Communications or similar field
  • One to Three years of experience in a public accounting or consulting firm (Big Four is a plus!)
  • Strong Excel skills (bonus points if you know keyboard shortcuts)
  • Experience using CCH/AnswerConnect/Alteryx or other tax research tools

At Merit, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, PTO program, medical/dental/vision plan, and matching 401(k), you'll enjoy company-sponsored events, continuous learning opportunities, and the flexibility to manage your work/life balance.

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