Answers offers a wide array of career opportunities ranging from software development to customer service roles. With our employee development initiatives, we focus on our employees finding a career ...
Answers offers a wide array of career opportunities ranging from software development to customer service roles. With our employee development initiatives, we focus on our employees finding a career ...
Entry Level Mortgaging Specialist
$15.50 - $16.50/hr
Answers: CU*Answers offers a wide array of career opportunities ranging from software development to customer service roles. With our employee development initiatives, we focus on our employees ...
Quick apply
Entry Level Mortgaging Specialist
$15.50 - $16.50/hr
Answers: CU*Answers offers a wide array of career opportunities ranging from software development to customer service roles. With our employee development initiatives, we focus on our employees ...
Call Center Representative
Grand Rapids, MI · On-site
$15 - $16/hr
Answer incoming calls and assist members with questions and concerns * Use internal systems to verify information and access account details * Respond to chats, emails, and messages in a timely ...
Quick apply
Call Center Representative
Grand Rapids, MI · On-site
$15 - $16/hr
Answer incoming calls and assist members with questions and concerns * Use internal systems to verify information and access account details * Respond to chats, emails, and messages in a timely ...
Call Center Representative
Grand Rapids, MI · On-site
$15 - $16/hr
Answer incoming calls and assist members with questions and concerns * Use internal systems to verify information and access account details * Respond to chats, emails, and messages in a timely ...
Call Center Representative
Grand Rapids, MI · On-site
$15 - $16/hr
Answer incoming calls and assist members with questions and concerns * Use internal systems to verify information and access account details * Respond to chats, emails, and messages in a timely ...
Entry Level Bookkeeper
Grand Rapids, MI · On-site
$16/hr
Answers. Xtend is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a multitude of services to these credit unions that allow them to ...
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Entry Level Bookkeeper
Grand Rapids, MI · On-site
$16/hr
Answers. Xtend is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a multitude of services to these credit unions that allow them to ...
Full Time Call Center Agent
Roseville, MI · On-site
$15 - $18/hr
Immediately hiring Full Time Call Center Agents! Call Center Agents at Clementine provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service ...
Full Time Call Center Agent
Roseville, MI · On-site
$15 - $18/hr
Immediately hiring Full Time Call Center Agents! Call Center Agents at Clementine provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service ...
Sales Associate
Portland, MI · On-site
$11.50 - $15.75/hr
Answer Phones * Use QuickBooks * Take orders * Process order paperwork * Answer questions regarding product * Maintain Office Supply Inventory Who we're looking for: * Organized and friendly * Good ...
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Sales Associate
Portland, MI · On-site
$11.50 - $15.75/hr
Answer Phones * Use QuickBooks * Take orders * Process order paperwork * Answer questions regarding product * Maintain Office Supply Inventory Who we're looking for: * Organized and friendly * Good ...
Sales Associate
Portland, MI · On-site
$11.50 - $15.75/hr
Answer Phones * Use QuickBooks * Take orders * Process order paperwork * Answer questions regarding product * Maintain Office Supply Inventory Who we're looking for: * Organized and friendly * Good ...
Quick apply
Sales Associate
Portland, MI · On-site
$11.50 - $15.75/hr
Answer Phones * Use QuickBooks * Take orders * Process order paperwork * Answer questions regarding product * Maintain Office Supply Inventory Who we're looking for: * Organized and friendly * Good ...
Ward Secretary AO
Dearborn, MI · On-site
$38.70K/yr
Answers call lights and forwards requests to appropriate team members; Answers all telephone calls within three rings using appropriate scripting; Assembles, disassembles, and maintains patient ...
Ward Secretary AO
Dearborn, MI · On-site
$38.70K/yr
Answers call lights and forwards requests to appropriate team members; Answers all telephone calls within three rings using appropriate scripting; Assembles, disassembles, and maintains patient ...
Medical Secretary
$14 - $16/hr
You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...
Quick apply
Medical Secretary
$14 - $16/hr
You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...
Medical Secretary
$18 - $20/hr
You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...
Quick apply
Medical Secretary
$18 - $20/hr
You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...
Medical Secretary
$14 - $16/hr
You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...
Quick apply
Medical Secretary
$14 - $16/hr
You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...
Medical Secretary
$14 - $16/hr
You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...
Quick apply
Medical Secretary
$14 - $16/hr
You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...
Administrative Assistant
Lansing, MI · On-site
$18.25 - $24.50/hr
Answers and directs phone calls. * Create, maintain, and update files, databases, records, and other documents. * Responsible for creating internal reports from various data collection methods.
Administrative Assistant
Lansing, MI · On-site
$18.25 - $24.50/hr
Answers and directs phone calls. * Create, maintain, and update files, databases, records, and other documents. * Responsible for creating internal reports from various data collection methods.
Medical Secretary
$18 - $20/hr
You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...
Quick apply
Medical Secretary
$18 - $20/hr
You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...
Administrative Assistant
Lansing, MI · On-site
$18.25 - $24.50/hr
Answers and directs phone calls. * Create, maintain, and update files, databases, records, and other documents. * Responsible for creating internal reports from various data collection methods.
Administrative Assistant
Lansing, MI · On-site
$18.25 - $24.50/hr
Answers and directs phone calls. * Create, maintain, and update files, databases, records, and other documents. * Responsible for creating internal reports from various data collection methods.
Medical Secretary
$18 - $20/hr
You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...
Quick apply
Medical Secretary
$18 - $20/hr
You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...
Administrative Assistant
Detroit, MI · On-site
$17.75 - $24/hr
Answers and directs phone calls. * Create, maintain, and update files, databases, records, and other documents. * Responsible for creating internal reports from various data collection methods.
Administrative Assistant
Detroit, MI · On-site
$17.75 - $24/hr
Answers and directs phone calls. * Create, maintain, and update files, databases, records, and other documents. * Responsible for creating internal reports from various data collection methods.
Administrative Assistant
Detroit, MI · On-site
$17.75 - $24/hr
Answers and directs phone calls. * Create, maintain, and update files, databases, records, and other documents. * Responsible for creating internal reports from various data collection methods.
Administrative Assistant
Detroit, MI · On-site
$17.75 - $24/hr
Answers and directs phone calls. * Create, maintain, and update files, databases, records, and other documents. * Responsible for creating internal reports from various data collection methods.
Be Seen First
Host/Hostess
Howell, MI · On-site
$14 - $16.50/hr
Hosts also handle phone calls to take carry-out orders, answers questions, and take reservations. A host will assist various staff when necessary. Duties include: * Greeting and assisting customers
Quick apply
Be Seen First
Host/Hostess
Howell, MI · On-site
$14 - $16.50/hr
Hosts also handle phone calls to take carry-out orders, answers questions, and take reservations. A host will assist various staff when necessary. Duties include: * Greeting and assisting customers
Answer information
See Michigan salary details
$9.01 - $10.09
2% of jobs
$10.09 - $11.18
5% of jobs
$11.18 - $12.27
12% of jobs
$12.71 is the 25th percentile. Wages below this are outliers.
$12.27 - $13.35
15% of jobs
$13.35 - $14.44
14% of jobs
The median wage is $14.61 / hr.
$14.44 - $15.52
17% of jobs
$16.45 is the 75th percentile. Wages above this are outliers.
$15.52 - $16.61
13% of jobs
$16.61 - $17.69
11% of jobs
$17.69 - $18.78
6% of jobs
$18.78 - $19.87
3% of jobs
$19.87 - $20.95
3% of jobs
$9
$15
$20
How much do answer jobs pay per hour?
What are the key skills and qualifications needed to thrive as an Answer (professional occupation), and why are they important?
How does an Answering Service Representative typically collaborate with team members and other departments?
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Job description
Are you passionate about helping people and providing exceptional customer service? Join our team as a Member Services Representative (MSR) for our Xtend Team and become an essential partner to credit unions across the country. In this role you will support members through inbound and outbound communication channels, acting as an extension of our credit union partners to deliver high-quality, seamless service!
What You'll Do:
- Provide outstanding service by answering and triaging inbound calls from credit union members.
- Accurately verify caller identities and navigate credit union tools, websites, and procedures while responding promptly to web chats, emails, instant messages, and calls, documenting all interactions thoroughly and forwarding requests efficiently via trackers or email.
- Educate members on account details, debit and credit card concerns, and general account functionality.
- Handle inbound service calls, make outbound follow-ups, and provide timely member callbacks.
- A high school graduate (or pursuing a diploma), with 1-2 years of office or call center experience preferred.
- Experienced in customer service (minimum 1 year preferred).
- Professional, courteous, and confident on the phone.
- Self-motivated, organized, and capable of managing multiple tasks in a fast-paced environment.
- Able to make sound decisions and use good judgment when handling challenges.
- Clear and professional in both written and verbal communication.
- Discreet and able to handle confidential information appropriately.
- Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Detail-oriented with strong accuracy in documentation.
- Comfortable operating standard office equipment (phone systems, fax/printers, PC workstation).
- Reliable, with regular and predictable attendance.
- Positive, professional, and team-oriented in all interactions.
- Able to communicate effectively with diverse audiences in person, over the phone, and in virtual settings.
- Skilled at building strong working relationships across teams and with credit union partners.
- Opportunity to support credit unions nationwide and make a meaningful impact for members.
- A collaborative environment aligned with cooperative values.
- Continuous learning through hands-on experience with CU*BASE and industry-leading tools.
- Unlimited growth potential.
What is Xtend?
Xtend is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a multitude of services to these credit unions that allow them to serve their members including bookkeeping, back-office support, and contact center services. Join us and help advance a mission-driven cooperative culture built on innovation and industry leadership!
About the Company
CU*Answers offers a wide array of career opportunities ranging from software development to customer service roles. With our employee development initiatives, we focus on our employees finding a career, not just a job. CU*Answers has a proven track record of developing staff members and promoting from within. If you are ready to join a team built on the principles embedded throughout the credit union industry, check out our career opportunities today!
About CU*Answers
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
201 - 500 Employees
Headquarters location
Grand Rapids, MI, US
Year founded
1970