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Answer Jobs in Michigan (NOW HIRING)

Answers offers a wide array of career opportunities ranging from software development to customer service roles. With our employee development initiatives, we focus on our employees finding a career ...

Answers. Xtend is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a multitude of services to these credit unions that allow them to ...

Sales Associate

Portland, MI · On-site

$11.50 - $15.75/hr

Answer Phones * Use QuickBooks * Take orders * Process order paperwork * Answer questions regarding product * Maintain Office Supply Inventory Who we're looking for: * Organized and friendly * Good ...

Sales Associate

Portland, MI · On-site

$11.50 - $15.75/hr

Answer Phones * Use QuickBooks * Take orders * Process order paperwork * Answer questions regarding product * Maintain Office Supply Inventory Who we're looking for: * Organized and friendly * Good ...

Ward Secretary AO

Dearborn, MI · On-site

$38.70K/yr

Answers call lights and forwards requests to appropriate team members; Answers all telephone calls within three rings using appropriate scripting; Assembles, disassembles, and maintains patient ...

You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...

Administrative Assistant

Lansing, MI · On-site

$18.25 - $24.50/hr

Answers and directs phone calls. * Create, maintain, and update files, databases, records, and other documents. * Responsible for creating internal reports from various data collection methods.

You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...

You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as ...

Administrative Assistant

Detroit, MI · On-site

$17.75 - $24/hr

Answers and directs phone calls. * Create, maintain, and update files, databases, records, and other documents. * Responsible for creating internal reports from various data collection methods.

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Host/Hostess

Howell, MI · On-site

$14 - $16.50/hr

Hosts also handle phone calls to take carry-out orders, answers questions, and take reservations. A host will assist various staff when necessary. Duties include: * Greeting and assisting customers

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Answer information

See Michigan salary details

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How much do answer jobs pay per hour?

As of May 29, 2026, the average hourly pay for answer in Michigan is $15.08, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Answer (professional occupation), and why are they important?

I'm sorry, but 'Answer' is not a recognized real-world professional occupation, so I cannot provide a response for this job title.

How does an Answering Service Representative typically collaborate with team members and other departments?

As an Answering Service Representative, you’ll frequently collaborate with other representatives, supervisors, and sometimes clients to ensure clear communication and consistent service quality. Team members often share updates about call protocols, urgent messages, or changes in client instructions through digital platforms or regular briefings. Close coordination with supervisors and technical support is common when troubleshooting issues or escalating urgent matters, making teamwork and adaptability key aspects of the job.

What are 'Answer' jobs?

'Answer' jobs typically refer to positions where employees are responsible for responding to customer inquiries, providing information, or offering support, often through phone, email, or online chat. These roles are common in customer service, help desks, and technical support centers. Employees in these positions need strong communication skills, problem-solving abilities, and a good understanding of the company’s products or services. The goal is to assist customers efficiently and ensure a positive experience. Training is usually provided to help new hires become familiar with common questions and company protocols.
What are popular job titles related to Answer jobs in Michigan? For Answer jobs in Michigan, the most frequently searched job titles are:
Infographic showing various Answer job openings in Michigan as of May 2026, with employment types broken down into 47% Full Time, 49% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,357 per year, or $15.1 per hour.
Member Services Rep

Member Services Rep

CU*Answers

Grand Rapids, MI

Other

Posted 29 days ago


Job description

About the Job
Are you passionate about helping people and providing exceptional customer service? Join our team as a Member Services Representative (MSR) for our Xtend Team and become an essential partner to credit unions across the country. In this role you will support members through inbound and outbound communication channels, acting as an extension of our credit union partners to deliver high-quality, seamless service!
What You'll Do:
  • Provide outstanding service by answering and triaging inbound calls from credit union members.
  • Accurately verify caller identities and navigate credit union tools, websites, and procedures while responding promptly to web chats, emails, instant messages, and calls, documenting all interactions thoroughly and forwarding requests efficiently via trackers or email.
  • Educate members on account details, debit and credit card concerns, and general account functionality.
  • Handle inbound service calls, make outbound follow-ups, and provide timely member callbacks.
What You Bring:
  • A high school graduate (or pursuing a diploma), with 1-2 years of office or call center experience preferred.
  • Experienced in customer service (minimum 1 year preferred).
  • Professional, courteous, and confident on the phone.
  • Self-motivated, organized, and capable of managing multiple tasks in a fast-paced environment.
  • Able to make sound decisions and use good judgment when handling challenges.
  • Clear and professional in both written and verbal communication.
  • Discreet and able to handle confidential information appropriately.
  • Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Detail-oriented with strong accuracy in documentation.
  • Comfortable operating standard office equipment (phone systems, fax/printers, PC workstation).
  • Reliable, with regular and predictable attendance.
  • Positive, professional, and team-oriented in all interactions.
  • Able to communicate effectively with diverse audiences in person, over the phone, and in virtual settings.
  • Skilled at building strong working relationships across teams and with credit union partners.
Why You'll Love Working With Us:
  • Opportunity to support credit unions nationwide and make a meaningful impact for members.
  • A collaborative environment aligned with cooperative values.
  • Continuous learning through hands-on experience with CU*BASE and industry-leading tools.
  • Unlimited growth potential.

What is Xtend?
Xtend is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a multitude of services to these credit unions that allow them to serve their members including bookkeeping, back-office support, and contact center services. Join us and help advance a mission-driven cooperative culture built on innovation and industry leadership!
About the Company
CU*Answers offers a wide array of career opportunities ranging from software development to customer service roles. With our employee development initiatives, we focus on our employees finding a career, not just a job. CU*Answers has a proven track record of developing staff members and promoting from within. If you are ready to join a team built on the principles embedded throughout the credit union industry, check out our career opportunities today!