1

Answer Aide Jobs in Rochester, NY (NOW HIRING)

Hospice Aide I-HC

Rochester, NY · On-site

$15.75 - $21.25/hr

... • Answers patient call lights. • Gives regular attention to the patient's comfort and ... Aide's. • Works with patients and their respective care givers who need additional support.

Hospice Aide I-HC

Rochester, NY · On-site

$15.75 - $21.25/hr

... • Answers patient call lights. • Gives regular attention to the patient's comfort and ... Aide's. • Works with patients and their respective care givers who need additional support.

Teacher Aide

Rochester, NY · On-site

$17 - $19/hr

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

Teacher Aide

Rochester, NY · On-site

$17 - $19/hr

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

Teacher Aide

Rochester, NY · On-site

$17 - $19/hr

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

next page

Showing results 1-20

Answer Aide information

See Rochester, NY salary details

$9

$15

$22

How much do answer aide jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for answer aide in Rochester, NY is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Answer Aide, and why are they important?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

How does an Answer Aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What are Answer Aides?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.
What are popular job titles related to Answer Aide jobs in Rochester, NY? For Answer Aide jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Answer Aide jobs? Cities near Rochester, NY with the most Answer Aide job openings:
Infographic showing various Answer Aide job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $33,137 per year, or $15.9 per hour.

$15.75 - $21.25/hr

Other

Posted 9 days ago


Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers


Job description

Hospice Aide

Under the supervision of the Assigned Management, this position provides the quality care necessary to restore or maintain the patient's physical and emotional well being. The position assists with the physical and personal care of clients and their activities of daily living, including assistance with meals, maintenance of safety and environmental upkeep. The Aide assists in maintaining a supportive and empathetic environment for patients and families.

Status: Part-Time

Location: Hildebrandt Hospice Care Center

Department: HHC Hildebrandt Inpatient Unit

Schedule: 11:00pm - 7:00am

Attributes

Level I:

• High School Diploma or equivalent.

• Completion of a Hospice Orientation within three days of hire before working as a Hospice Aide.

• HHA Certified or Ability to meet one of the following eligibility requirements for Competence:

o Currently certified CNA.

o Documented home health aide or nurse aide training and competency evaluation from an out-of-state training program.

o Home health aide with documented home health aide training and competency evaluation who has not been employed as a home health aide for 24 consecutive months.

Those qualifying with a CNA, an out-of-state training program, or as an HHA without 24 consecutive months of employment must complete Lifetime's competency program and earn active New York State HHA certification within 4 days from hire.

• An interest and sensitivity in caring for the terminally ill.

• Ability to read, writes, understands and carries out directions/instructions and maintains simple records.

• A pre-employment drug test and physical examination required and an annual health assessment (as required by NYS Health Department) are musts. Must respect patient confidentiality.

• Accomplishes duties of the job within allotted time. Work is thorough and neat.

Level II:

In addition to Level I qualifications:

• Must have two years of Hospice Aide experience.

• Participates in the training of new agency home health aides (CHHA) during their initial training/certification.

• Must be capable of working independently and under minimal supervision.

• Provides mentoring to new Hildebrandt Hospice Aides as requested.

• Regularly completes on going hospice education through an on line portal.

• Completes Safe Food Handling Certification Level II after 6 months in the role.

• Demonstrates a higher level of commitment to outstanding customer service both internally and externally.

• Supervisor recommendation is required.

• Must be and remain in good standing with no disciplinary action and maintain positive performance measures.

• Ability to interact, perceive and anticipate the needs of the patient.

Responsibilities

Level I:

• Follows Hospice Plan of Care for each individual patient as directed by the RN.

• Observes patients' conditions and reports any and all changes in patient condition to the RN.

• Turns and repositions bedridden patients alone or with assistance.

• Feeds patients who are unable to feed themselves. Serves and collects meal trays.

• Measures and records food and liquid intake/output and vital signs – reports any changes to professional staff.

• Provides patients assistance with walking, exercising and moving in and out of bed, if needed.

• Provides assistance with personal care – bathing and grooming.

• Answers patient call lights.

• Gives regular attention to the patient's comfort and communicates perceived needs to the nursing staff.

• Maintains a neat and clean patient area. Changes linens as needed.

• Completes light housekeeping as necessary.

• Stocks/stores medical supplies and linens.

• Offers support and comfort to families at the time of patient's death.

• Provides post-mortem care.

• Assists RN and other disciplines as it relates to health and non-health related tasks.

• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct.

• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.

• Regular and reliable attendance is expected and required.

• Performs other functions as assigned by management.

Level II: In addition to Level I responsibilities:

• Provides mentoring/support to other Home Health Aide's as requested.

• Provides hands on experience to new Home Health Aide's.

• Works with patients and their respective care givers who need additional support.

Education:

Licenses / Certifications:

Physical Requirements:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

Pay Range: $18.65 - $20.00

City: Rochester

Postal Code: 14626

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.


What Rochester Regional Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom