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Answer Aide Jobs in Rochester, NY (NOW HIRING)

The Fedcap Group

Teacher Aide

Rochester, NY · On-site

$17 - $19/hr

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

Easterseals New York

Teacher Aide

Rochester, NY · On-site

$17 - $19/hr

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

The Fedcap Group

Teacher Aide

Rochester, NY

$17 - $19/hr

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

Fedcap

Teacher Aide

Rochester, NY · On-site

$17 - $19/hr

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

Easterseals

Teacher Aide

Rochester, NY · On-site

$17 - $19/hr

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

The Fedcap Group

Teacher Aide

Rochester, NY

$17 - $19/hr

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

The Fedcap Group

Teacher Aide

Rochester, NY

$17 - $19/hr

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

The Fedcap Group

Teacher Aide

Rochester, NY · On-site

$17 - $19/hr

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

Easterseals

Teacher Aide

Rochester, NY · On-site

$17 - $19/hr

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

The Fedcap Group

Teacher Aide

Rochester, NY

$17 - $19/hr

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

The Fedcap Group

Teacher Aide

Rochester, NY

$17 - $19/hr

What You'll Do As a Teacher Aide, you will support classroom instruction and supervision under the ... answers. We operate programs that enable people with special needs to achieve equality, dignity ...

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All JobsAnswer Aide JobsAnswer Aide Jobs in Rochester, NY

Answer Aide information

See Rochester, NY salary details

$9

$15

$22

How much do answer aide jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for answer aide in Rochester, NY is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Answer Aide, and why are they important?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

How does an Answer Aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What are Answer Aides?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.
What are popular job titles related to Answer Aide jobs in Rochester, NY? For Answer Aide jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Answer Aide jobs in Rochester, NY look for? The top searched job categories for Answer Aide jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Answer Aide jobs? Cities near Rochester, NY with the most Answer Aide job openings:
Answer Aide jobs near you
Resident Care Aide (Webster Campus) (Evening)

Resident Care Aide (Webster Campus) (Evening)

St. Ann's Community

Webster, NY • On-site

$13.75 - $18.50/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 23 days ago

Job description

Resident Care Aide (Webster Campus) (Evening)
Join us in caring for the most important people on Earth. We reward hard - working and caring professionals with competitive pay, great benefits and career growth opportunities.
St. Ann's Community is currently looking for a reliable part time evening Resident Care Aides for Rainer Grove and The Glen located on the Cherry Ridge campus in Webster. The purpose of this position is to assist residents with activities pf daily living. Medication assistance and other related functions and tasks as directed by the LPN or Assisted living administrator.
St. Ann's Community Offers:
  • Part time (evenings, may include some nights)
  • Starting at $17.50 - $21.90
  • Tuition Reimbursement and Scholarship Opportunities
  • Dental, Health & Vision
  • 403(b) Retirement Plan
  • Amazing employee benefits such as discounted monthly Bus passes and Door Dash Pass!

Job Description:
  • Provides morning care, which may include bed bath, shower or whirlpool, oral hygiene, combing hair, back care, dressing residents, toileting and incontinence care, changing bed linen, straightening room and other general care as necessary throughout the day
  • Provides evening care which includes hands/face washing as needed, oral hygiene, shower, whirlpool, toileting and incontinence care, freshening linen, straightening room and other general care as needed
  • Assists in ambulating the residents.
  • Assists with one person transfers, walking, climbing or descending stairs
  • Assists with establishing and maintaining a toileting schedule to meet the needs of urinary or bowel incontinence.
  • Assists with medical equipment as indicated on the ISP, to include but not limited to Oxygen. Foley Catheter, Ostomy care.
  • Participates in socialization and activities with residents as needed.
  • Ensures residents are dressed properly and assists, as necessary.
  • Makes beds daily, empties resident garbage, tidies room, to include dishes, light housekeeping
  • Completes resident's personal laundry, washes, dries and puts clothing away.
  • Accompanies residents to appointments, as directed.
  • Distributes drinking water and other nourishments to residents as necessary.
  • Answers residents' emergency call, anticipates residents' needs and makes rounds.
  • Assists residents with handling and care of clothing and other personal property (including dentures, glasses, contact lenses, hearing aids).
  • Reports and, when appropriate, records any changes observed in condition or behavior of residents and unusual incidents.
  • Participates in and contributes to Resident Care Conferences.

Candidate Requirements:
  • Must be 18 years or older
  • Completion of NYS DOH approved Resident Care Aide training and medication assistance training
  • Annual mandatory training as required by the DOH

Join us in Caring for the Most Important People on Earth.
The employment policy of St. Ann's Community is to provide equal opportunity to all persons. Our company, therefore, has made a commitment to equal employment opportunity through a positive and continuing Affirmative Action Program. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, age, disability, veteran status or any other Federal or State legally-protected classes.

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