1

Answer Aide Jobs in Rochester, NY (NOW HIRING)

Aide with all activities associated with preparations for trade shows, including booth graphics, updating of property collateral materials, and meeting schedules. * Answer phones, especially ...

... answers. We operate programs that enable people with special needs to achieve equality, dignity and independence in their own communities. We provide exceptional services to ensure that people with ...

Teacher Assistant

Rochester, NY ยท On-site

$20/hr

... answers. We operate programs that enable people with special needs to achieve equality, dignity and independence in their own communities. We provide exceptional services to ensure that people with ...

Teacher Assistant

Rochester, NY ยท On-site

$20/hr

... answers. We operate programs that enable people with special needs to achieve equality, dignity and independence in their own communities. We provide exceptional services to ensure that people with ...

... answers. We operate programs that enable people with special needs to achieve equality, dignity and independence in their own communities. We provide exceptional services to ensure that people with ...

Teacher Assistant

Rochester, NY ยท On-site

$20/hr

... answers. We operate programs that enable people with special needs to achieve equality, dignity and independence in their own communities. We provide exceptional services to ensure that people with ...

... answers. We operate programs that enable people with special needs to achieve equality, dignity and independence in their own communities. We provide exceptional services to ensure that people with ...

Teacher Assistant

Rochester, NY ยท On-site

$20/hr

... answers. We operate programs that enable people with special needs to achieve equality, dignity and independence in their own communities. We provide exceptional services to ensure that people with ...

... answers. We operate programs that enable people with special needs to achieve equality, dignity and independence in their own communities. We provide exceptional services to ensure that people with ...

... answers. We operate programs that enable people with special needs to achieve equality, dignity and independence in their own communities. We provide exceptional services to ensure that people with ...

Teacher Assistant

Rochester, NY ยท On-site

$20/hr

... answers. We operate programs that enable people with special needs to achieve equality, dignity and independence in their own communities. We provide exceptional services to ensure that people with ...

Teacher Assistant

Rochester, NY ยท On-site

$20/hr

... answers. We operate programs that enable people with special needs to achieve equality, dignity and independence in their own communities. We provide exceptional services to ensure that people with ...

Showing results 21-40

Answer Aide information

See Rochester, NY salary details

$9

$15

$22

How much do answer aide jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for answer aide in Rochester, NY is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.79 per hour, depending on experience, location, and employer.

What is an answer aide?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.

What skills and qualifications are needed to thrive as an answer aide?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

How does an answer aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

What are popular job titles related to Answer Aide jobs in Rochester, NY?

For Answer Aide jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Answer Aide jobs in Rochester, NY look for?

The top searched job categories for Answer Aide jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Answer Aide jobs?

Cities near Rochester, NY with the most Answer Aide job openings:

Infographic showing various Answer Aide job openings in Rochester, NY as of August 2026, with employment types broken down into 47% Full Time, 50% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,137 per year, or $15.9 per hour.

Certified Medication Aide - Assisted Living (AL)

Sage Harbor at Baywinde

Webster, NY โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago


Job description

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for the safe administration of all prescribed medications and treatments as listed on the Medication Administration Record (MAR) and Treatment Administration Record (TAR), provides personal are and general nursing care to residents as needed or assigned, ensures delivery of care and services to all residents in the community to include Activities of Daily Living (ADLs), room cleanliness, scheduled activities and dining services and individual service plan need of each assigned resident.

Job Description

Salary range $18 per hour 

  • Responsible for supervision of self-administered medication for the Assisted Living Department in compliance with Federal & State regulations and Senior Lifestyle Corporation guidelines as directed by the LPN/LVN/RN and/or the Assisted Living Director/Health and Wellness Director.
  • Count and sign on the approved form, all narcotics with approved personnel, before accepting medication keys.  Contact a supervisor immediately with discrepancies.
  • Order all necessary medication and treatments from the appropriate pharmacy or notify the responsible party when the supply is no longer than 7 days.
  • Notify the supervisor when the supply is less than 2 days, and the medicine hasn’t been received.
  • Responsible for receiving and verifying that all medicine received is accurate according to the pharmacy label and MAR.  Notifies pharmacy and DH&W of any discrepancies.
  • Responsible for proper storage of all medications and ensuring all lotions, ointments, and liquids are stored separately from oral medications.
  • Responsible for dating all appropriate vials or bottles at the time of initial opening and following pharmacy protocol on the length of time they can be used.
  • Responsible for weekly inspections of all medications to ensure all expired medications are removed.
  • Responsible for verifying that all current MARs are compared to new MARs at the changeover time and notifying the supervisor of any discrepancies.
  • Responsible for removing all discontinued medication from the med cart and giving it to the supervisor.
  • Provide personal care to residents to include, but not limited to, bathing, skin care, oral hygiene, grooming, dressing, incontinence care, and eating, etc.
  • Provide general nursing care to include, but not limited to, vital signs, temperatures, blood pressure, and weights.
  • Document appropriate information in the daily log as required and notify the supervisor of all concerns.
  • Answer calls and assist residents with needs as assigned.
  • Responsible for daily cleaning of all medicine carts at the end of the shift and restocking as needed. 
  • Responsible for weekly deep cleaning of all med carts.
  • Attend and participate in staff training and in-services.
  • Must maintain accurate records to include preparation of all medical charts for new admissions and readmissions, and ensure the medical record is complete within forty-eight (48) hours as per Policy and Procedure (P&P) and regulatory guidelines.
Qualifications

Level of Formal Education: A High School Diploma or General Education Degree; or one to three months related experience and/or training; or equivalent combination of education and experience 
Years of Experience: 1+ months of experience 
Type of Experience: Senior Living preferred
Special Certifications: Current Medication Technician certification depending on state regulations
Language Skills: Acceptable proficiency in English to perform job duties, communicate with supervisor and other employees, and respond and communicate to emergency situations. Technical Competencies: Basic computer proficiency to include Microsoft Word, Excel, and Outlook
Skills and Ability: 

  • Excellent interpersonal and communications skills.
  • Superior time management skills. 

Personal Attributes: 

  • Strong team player and a passion for helping seniors 

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.