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Animal Receptionist Jobs in Virginia (NOW HIRING)

Animal Dermatology Clinic

Veterinary Receptionist

Midlothian, VA · On-site

$13.75 - $16.75/hr

Job Type Full-time Description Animal Dermatology Group (ADG) is the largest veterinary dermatology ... Animal Dermatology Clinic - Richmond is seeking a Receptionist. We are looking for someone with the ...

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How much do animal receptionist jobs pay per hour?

As of May 28, 2026, the average hourly pay for animal receptionist in Virginia is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Animal Receptionist, and why are they important?

To thrive as an Animal Receptionist, you need strong customer service skills, basic animal care knowledge, and proficiency in office administration, often supported by a high school diploma. Familiarity with veterinary practice management software, appointment booking systems, and phone systems is typically required. Empathy, patience, and effective communication set candidates apart, especially when assisting anxious pet owners. These skills ensure smooth clinic operations, positive client experiences, and the well-being of both pets and their owners.

What are some common challenges faced by Animal Receptionists and how can they be managed?

Animal Receptionists often encounter high volumes of calls and walk-in clients, particularly during busy periods like mornings or weekends. Managing anxious pet owners and handling multiple tasks simultaneously—such as scheduling appointments, updating records, and coordinating with veterinary staff—can be demanding. Strong organizational skills, patience, and effective communication are essential to handle these challenges. Many receptionists find it helpful to prioritize tasks, maintain a calm demeanor, and build good rapport with both clients and team members to ensure a smooth workflow.

What are animal receptionists?

Animal receptionists are the first point of contact at veterinary clinics, animal hospitals, or pet boarding facilities. They greet clients and their pets, schedule appointments, answer phones, and handle administrative tasks such as filing and billing. Animal receptionists also help ensure a welcoming and organized environment for both pet owners and their animals, often providing basic information and support. Their role is essential for smooth daily operations and quality customer service in animal care settings.

What is the difference between Animal Receptionist vs Veterinary Assistant?

AspectAnimal ReceptionistVeterinary Assistant
CredentialsNone required, customer service skills preferredVeterinary assistant certification or training often preferred
Work EnvironmentFront desk, reception area of veterinary clinicsAnimal treatment areas, kennels, exam rooms
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, animal hospitals, shelters
Job FocusCustomer service, appointment scheduling, client communicationAnimal care, assisting veterinarians, basic medical tasks

While both roles work in veterinary settings, the Animal Receptionist primarily handles client interactions and administrative tasks at the front desk. In contrast, the Veterinary Assistant is more involved in animal care and supporting veterinary procedures. Understanding these differences helps job seekers find the right position based on their skills and interests.

What are popular job titles related to Animal Receptionist jobs in Virginia? For Animal Receptionist jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Animal Receptionist jobs in Virginia look for? The top searched job categories for Animal Receptionist jobs in Virginia are:
What cities in Virginia are hiring for Animal Receptionist jobs? Cities in Virginia with the most Animal Receptionist job openings:
Animal Receptionist jobs near you
Infographic showing various Animal Receptionist job openings in Virginia as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,739 per year, or $17.7 per hour.

Veterinary Receptionist

Lakewood Animal Hospital

Locust Grove, VA • On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Receptionist
Salary: $15.00-$20.00 an hour dependent on skill and experience
Schedule: Full- time, Three 7:45 am- 6:00 PM shifts, no weekends
Lakewood Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our team, expect to be supported in your work and home life with:
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities

Key Responsibilities:
  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:
  • Previous experience as a veterinary receptionist or medical office assistant preferred
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

About Lakewood Animal Hospital
Lakewood Animal Hospital is a full-service companion animal hospital in Locust Grove, VA. Our mission is to enhance the human-animal bond by providing compassionate, state-of-the-art medical, surgical, and dental care to our patients. Our services and facilities are designed to assist in routine preventive care for young healthy pets, early detection and treatment of disease as your pet ages, and medical and surgical care as necessary during his or her lifetime.
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