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American Express Open Jobs (NOW HIRING)

American Express

Senior AI Engineer I

Phoenix, AZ · On-site

$103K - $142K/yr

... American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your ...

American Express

Senior AI Engineer I

Phoenix, AZ

$103K - $142K/yr

... American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your ...

American Express

Sr Associate - Data Center Ops

Whitsett, NC · On-site

$12 - $15.50/hr

... American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your ...

American Express

Data Engineer II

Phoenix, AZ · On-site

$89K - $150K/yr

... American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your ...

American Express

AI Engineer III

Phoenix, AZ

$57 - $76.75/hr

... American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your ...

American Express

Associate - Data Center Ops

Whitsett, NC · On-site

$12 - $15.50/hr

... American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your ...

American Express

Software Engineer III

Phoenix, AZ · On-site

$57 - $76.75/hr

... American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your ...

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American Express Open information

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How much do american express open jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for american express open in the United States is $37.80, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $41.35 per hour, depending on experience, location, and employer.

How much does American Express pay employees?

Salaries at American Express vary by role, experience, and location. Entry-level positions typically start around $40,000 to $60,000 annually, while more experienced roles can earn over $100,000. Compensation may include bonuses, benefits, and opportunities for advancement.

What is American Express Open?

American Express Open was the division of American Express dedicated to providing credit cards, charge cards, and financial services specifically for small businesses. It offered tailored products and resources to help business owners manage expenses, earn rewards, and access working capital. In 2018, American Express began to phase out the Open branding, but many of its small business products and services continue under the main American Express brand. Today, American Express still provides a range of solutions to support small business growth and financial management.

What is the difference between American Express Open vs American Express Business Card?

FeatureAmerican Express OpenAmerican Express Business Card
PurposeBusiness credit solutions for small businessesCredit card for business expenses and rewards
CredentialsBusiness registration, EIN, credit checkBusiness registration, EIN, credit check
Work EnvironmentSmall to medium-sized businessesBusiness owners and employees
UsageBusiness purchases, expense managementBusiness expenses, rewards, travel benefits

American Express Open focuses on providing credit solutions tailored for small businesses, including financing and expense management tools. The American Express Business Card is a specific credit card product designed for business expenses, offering rewards and travel benefits. While both serve business needs, Open emphasizes broader financial services, whereas the Business Card is a payment tool with added perks.

What is the Amex 2-90 rule?

The Amex 2-90 rule refers to American Express policies that typically require new cardholders to wait 90 days before requesting a credit limit increase or additional cards, and they often review accounts after 2 billing cycles. This rule is relevant for employees managing credit products or customer accounts to ensure compliance with company policies and credit standards.

Does American Express give work from home?

American Express offers remote work opportunities for certain roles, including positions in customer service, sales, and support functions. The availability of work-from-home options depends on the specific job, department, and current company policies, which may vary over time.

How much does American Express pay for work from home?

American Express offers remote work opportunities with pay rates that vary depending on the role, experience, and location. Salaries for work-from-home positions typically range from around $15 to $30 per hour, with some roles offering additional benefits and performance incentives. Compensation details are often provided during the application process or in job postings.

What are some common challenges faced by team members working at American Express OPEN, and how can they overcome them?

Team members at American Express OPEN often work in a fast-paced environment that requires balancing multiple projects and adapting to changing client needs. A common challenge is managing tight deadlines while maintaining high-quality service for small business customers. To overcome these challenges, employees benefit from strong collaboration with colleagues across departments and leveraging the company's extensive training resources. Open communication and proactive problem-solving are also key to success in this dynamic setting.

What are the key skills and qualifications needed to thrive as an American Express Open Account Manager, and why are they important?

To thrive as an American Express Open Account Manager, you need strong sales acumen, business development experience, and a background in finance or business administration. Familiarity with CRM platforms like Salesforce and proficiency in financial analysis tools are typically required. Outstanding communication, negotiation, and relationship-building skills help you stand out in this client-focused role. These skills are crucial for effectively growing client portfolios, meeting targets, and delivering value to small business customers.
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American Express Open jobs near you
Senior AI Engineer I

Senior AI Engineer I

American Express

Phoenix, AZ • On-site

$103K - $142K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

American Express rating

8.5

Company rating: 8.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

26th of 138 rated financial services

Job description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. 

The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. 

At American Express, AI is reshaping the future of commerce and redefining the experiences our commercial customers and card members expect. Within Amex Technology, we are building platforms, products, and governance that enable agentic AI systems to operate responsibly and at scale across the enterprise. 

Our focus is on agentic AI development: designing intelligent, adaptive systems that can plan, reason, and act across complex workflows with appropriate levels of autonomy. These systems power autonomous workflows, decision support, and customer-facing experiences-while meeting the high standards for security, explainability, reliability, and compliance required in financial services. 

We partner closely with product, design, and business teams to deliver agentic capabilities that reduce operational friction, improve decision-making, and transform how customers interact, transact, and grow. 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Preferred Qualifications:

  • Experience building agentic systems in fintech or other regulated industries. 

  • Experience as a founding engineer or early technical contributor in high-growth environments. 

  • Demonstrated ability to ship technically complex systems in regulated contexts that customers actively rely on. 

  • Meaningful open-source contributions, particularly in AI or developer tooling.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

As a Senior AI Engineer I - Agentic AI, you will be a core builder responsible for turning complex, ambiguous problems into production-grade agentic systems that operate on real financial data, serve real customers, and meet real regulatory requirements.

You will work end to end: shaping solutions with product and design, building and shipping production code, and owning what you deliver after launch. The scope of this role spans customer-facing LLM-powered features, agentic systems that automate financial workflows, and internal AI capabilities that enable other engineers to build with AI safely and efficiently.

This is not a research-only role. We are looking for engineers who are comfortable operating with autonomy, exercising sound judgment, and pushing the technical envelope within the realities of a regulated financial environment. 

What You'll Do:

  • Design, build, and ship LLM-powered and agentic product features that change how customers manage their finances. 

  • Build agentic AI systems that reason over context, invoke tools, take real actions, and recover gracefully from failure. 

  • Architect and implement production-grade RAG pipelines over sensitive financial data, with strict requirements for correctness, auditability, and safety. 

  • Contribute to shared AI infrastructure, including LLM services, agent orchestration frameworks, and evaluation and monitoring tooling, that scales agentic development across Amex Technology. 

  • Own the systems you build in production, including reliability, latency, cost, and failure modes. 

  • Work closely with product and design partners; engineers in this role are expected to think in terms of customer outcomes, not just technical execution. 

Technical Environment:

  • We don't hire to a narrow checklist, but candidates should be comfortable operating in a modern, enterprise-scale environment with a strong emphasis on agentic AI. 

Core engineering stack:

  • Languages: Python, Go, TypeScript.

  • Cloud and infrastructure: AWS and/or GCP, Kubernetes.

  • APIs and services: REST, gRPC.

  • Distributed systems: event-driven architectures, including Kafka.

Agentic AI and ML: 

  • Commercial and open-source LLMs integrated into agentic workflows.

  • Tooling for agent orchestration, retrieval-augmented generation, vector storage, and evaluation.

  • Strong schema, validation, and state management practices.

AI-assisted development:

  • Fluency with AI-assisted and agentic development workflows for design, implementation, testing, debugging, and refactoring.

  • Thoughtful use of these tools while maintaining production-quality engineering standards 
    All systems are built to meet high standards for reliability, security, and auditability, reflecting the responsibility of deploying autonomous AI in a financial services environment. 

What We're Looking For:

  • 5+ years of software engineering experience, including meaningful production experience with LLMs or applied ML systems. 

  • A track record of shipping AI-powered or agentic systems that real users depend on. 

  • Strong engineering fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure. 

  • Hands-on experience with modern LLM tooling and agentic patterns and architectures. 

  • Fluency with AI-assisted and agentic development workflows. 

  • Strong sense of ownership and sound technical judgment. 

  • Comfort operating with ambiguity and turning it into shipped reliable product. 

  • A strong product mindset and customer orientation. 

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