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American Express Merchant Services Jobs (NOW HIRING)

American Express

Senior Software Engineer II

Phoenix, AZ

$121K - $160K/yr

The Global Merchant and Network Services Technology (GMNST) organization at American Express is responsible for modernizing the payments network to enable next-generation payments products. The team ...

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American Express Merchant Services information

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How much do american express merchant services jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for american express merchant services in the United States is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $27.40 per hour, depending on experience, location, and employer.

What is American Express Merchant Services?

American Express Merchant Services refers to the suite of payment solutions and support provided by American Express to businesses that accept Amex cards. These services enable merchants to process American Express credit and debit card transactions, access detailed reporting, and receive customer support. In addition, merchants can benefit from marketing programs, fraud protection tools, and resources designed to help manage and grow their business. By partnering with American Express, merchants can attract loyal cardmembers and provide a seamless payment experience.

What are the key skills and qualifications needed to thrive in American Express Merchant Services?

To thrive in American Express Merchant Services, you need a strong background in sales, customer relationship management, and knowledge of payment processing, typically supported by experience in financial services or business development. Familiarity with CRM platforms like Salesforce, merchant onboarding systems, and payment technologies is essential. Excellent communication, negotiation, and problem-solving skills help build trust and foster long-term client partnerships. These skills are crucial for driving revenue growth, ensuring client satisfaction, and navigating the competitive payments industry.

What are some common challenges faced by professionals in American Express Merchant Services, and how can they be addressed?

Professionals in American Express Merchant Services often encounter challenges such as managing diverse merchant expectations, staying up-to-date with evolving payment technologies, and ensuring seamless integration with clients' existing systems. To address these challenges, it's important to maintain open communication with merchants, actively participate in ongoing training, and collaborate closely with technical and support teams. Embracing a customer-centric mindset and leveraging available resources can help overcome obstacles and deliver exceptional service.

What is the difference between American Express Merchant Services vs Payment Processor?

AspectAmerican Express Merchant ServicesPayment Processor
Primary RoleProvides merchant account services, payment solutions, and customer support for American Express card transactionsFacilitates electronic payment transactions between merchants, banks, and card networks
CredentialsRequires merchant account setup, compliance with card network standardsRequires PCI compliance, integration with payment gateways
Work EnvironmentCustomer service, sales, technical support within financial servicesTechnical, operational, and support roles in payment processing companies
Industry UsageUsed by merchants accepting American Express cardsUsed by merchants accepting various electronic payments

American Express Merchant Services focuses on providing specific merchant account solutions for American Express cardholders, while Payment Processors handle the technical and operational aspects of processing electronic payments across multiple card networks. Both roles are essential in the payment ecosystem but serve different functions within the industry.

What cities are hiring for American Express Merchant Services jobs?

Cities with the most American Express Merchant Services job openings:

What states have the most American Express Merchant Services jobs?

States with the most job openings for American Express Merchant Services jobs include:

What job categories do people searching American Express Merchant Services jobs look for?

The top searched job categories for American Express Merchant Services jobs are:

American Express Merchant Services jobs near you
Infographic showing various American Express Merchant Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,316 per year, or $22.3 per hour.

Campus Undergraduate Summer Internship Program - 2027 Pricing Strategy, Global Merchant & Network...

American Express

New York, NY • Hybrid

$17 - $22/hr

Full-time

Posted 16 days ago

American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

25th of 151 rated financial services

Job description

Business Unit/Role Specific Information

Global Merchant & Network Services brings together American Express' merchant and network-related businesses. This includes the management of our relationships across the globe with both the millions of merchants who accept American Express, as well as our partners in countries and territories that deliver card acceptance, issuance and innovation.

About American Express Global Merchant & Network Services 

The American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant & Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company's relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company's payment network and manages bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, leveraging our modern capabilities to capture broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers: 

         More than 80 million global locations accept American Express payment products 

         We operate in 198 countries and territories 

         We have 135+ million cards in force, that perform 12 billion transactions per year and contribute more than $1.5 trillion in network volume 

         We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf 

This internship experience will offer you the opportunity to be part of an innovative and passionate team focused on making American Express an indispensable payments partner to our merchants, delivering differentiated products and services and driving revenue growth for both merchants and American Express. 

The Global Merchant & Network Pricing (GMNP) team is responsible for the single largest source of revenue for American Express: Merchant discount revenue. The team works closely with multiple business partners to determine pricing structures that encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, the team drives merchant revenue and profit growth through customer-centric pricing principles, flexible pricing architecture, and innovative pricing solutions. 

The Undergraduate Summer Internship Pricing Analyst position is responsible for providing analytical support for strategic merchant pricing initiatives. This position will work alongside stakeholders in the Pricing and Client Management organizations in a fast-paced environment to support high-profile projects that have significant impact on American Express.  

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counselling support through our Healthy Minds program
  • Career development and training opportunities

    For a full list of Team Amex benefits, visit out Colleague Benefits Site.

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

    US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

    The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

    Minimum Qualifications 

    • Currently enrolled in a full-time bachelor's degree program 
    • Bachelor's degree candidates with an expected graduation date between December 2027 and June 2028.

    Preferred Qualifications 

    • Aptitude for analytics with an ability to develop financial models and provide insights from data 
    • Strong collaboration skills and the ability to build relationships with others 
    • Creative thinker who is willing to question traditional ways of doing things 
    • Ability to excel in a fast-paced, dynamic team environment, which places a premium on driving results 
    • Ability to handle multiple requests and take feedback on prioritization accordingly 
    • Proficiency with Excel and other MS Office products 
    • SAS/ SQL a plus 

    Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

    What type of work can you expect to do in Pricing at American Express? 

    This is an excellent opportunity for an individual to gain knowledge of the payments industry, as well as exposure to and insight from stakeholders across American Express. The intern should be a dynamic individual who can partner closely with their team and business partners. Key responsibilities include:  

    • Support development of pricing approaches or constructs based on quantitative data analysis 
    • Leverage internal and external data, competitive intelligence, and industry research to inform pricing approaches and maintain pricing integrity 
    • Evaluate business cases for various merchant pricing scenarios, model P&L impacts, and perform sensitivity analyses to support decision-making 
    • Build relationships with partners in the Client Management organization to achieve stated goals 

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