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American Express Fraud Investigation Jobs (NOW HIRING)

American Express

Manager - Compliance

New York, NY · On-site

... Credit and Fraud Risk, Marketing, and Product teams. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering ...

American Express

Manager-Compliance

Phoenix, AZ · On-site

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. * Lead the Global Sanctions Investigations ...

American Express

Analyst-Risk Management

New York, NY · On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and ... Investigate individual customer complaints and escalations from a bureau reporting standpoint.

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How much do american express fraud investigation jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for american express fraud investigation in the United States is $30.83, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.34 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for an American Express fraud investigation role?

Succeeding in an American Express Fraud Investigation role requires strong analytical skills, attention to detail, and knowledge of financial fraud prevention, typically supported by a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and industry certifications such as CFE (Certified Fraud Examiner) are commonly expected. Excellent communication, critical thinking, and teamwork abilities help professionals collaborate effectively and present investigative findings. These competencies are vital for accurately detecting fraudulent activities, minimizing financial losses, and upholding the company's reputation for security and trust.

What does an American Express fraud investigator do?

A typical day in American Express Fraud Investigation involves reviewing transaction alerts for suspicious activity, analyzing account behavior, and coordinating with other departments to resolve cases. Team members often conduct interviews with cardholders or merchants, prepare detailed reports, and may work alongside law enforcement or legal teams as needed. The role is fast-paced and requires continuous learning to stay ahead of evolving fraud tactics. Collaboration with colleagues is common, creating a supportive team environment focused on risk reduction and customer protection.

What is an American Express fraud investigation?

An American Express Fraud Investigation job involves detecting, analyzing, and preventing fraudulent activities related to credit card transactions. Investigators review suspicious transactions, assess potential fraud risks, and work with law enforcement or internal teams to take appropriate action. They may also communicate with customers to verify transactions and provide assistance in resolving fraud-related issues. Strong analytical skills, attention to detail, and knowledge of fraud detection tools are essential for this role.

How to start a career in American Express Fraud Investigation?

To start a career in American Express Fraud Investigation, candidates typically need a bachelor's degree in criminal justice, finance, or a related field, along with strong analytical and problem-solving skills. Relevant experience in fraud detection, customer service, or security, as well as familiarity with fraud detection tools and software, can be advantageous. Entry-level roles often require attention to detail and the ability to work in a fast-paced environment, with opportunities for advancement through training and certification programs in fraud prevention.
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American Express Fraud Investigation jobs near you
Infographic showing various American Express Fraud Investigation job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 14% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $64,132 per year, or $30.8 per hour.

Manager - Compliance

American Express

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago

American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

23rd of 150 rated financial services

Job description

The Fair Lending Quantitative Manager role is part of a centralized team responsible for administering a comprehensive Fair Lending regulatory compliance program for American Express. The Fair Lending Program Office (FLPO) is responsible for performing quantitative analysis, business process reviews, and other activities in to ensure American Express' impartiality in lending in accordance with fair lending laws and regulations. The incumbent will play a critical role in ensuring that compliance risks are adequately identified, assessed, monitored, and controlled, and will be expected to build collaborative relationships within Compliance as well as with affiliate partners such as Credit and Fraud Risk, Marketing, and Product teams.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Minimum Qualifications

  • Bachelor's Degree or equivalent experience in statistics, mathematics, economics (or related field) 
  • Strong experience with Python environment and libraries including experience in manipulating large datasets and samples
  • Technical experience with analytic coding techniques, visualization tools, and creating reporting dashboards
  • Aptitude for working with data, interpreting results, business intelligence, and analytic best practices

Preferred Qualifications

  • Master's Degree or equivalent experience in statistics, mathematics, economics (or related field)
  • Fair lending analytical experience is preferred, but not required
  • Working knowledge of statistical/data mining analysis tools, relationship databases and programming languages within the Big data environment 
  • Visualization tools like Tableau and Power BI; excellent MS Word, Excel, and PowerPoint skills.
  • Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate data analysis results with transparency and integrity
  • Strong written and verbal communication skills and ability to lead and manage multiple projects

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

How will you make an impact in this role?

  • Conducting fair lending statistical testing in Python (including t-tests, linear and logistic regression models) to analyze fair lending risk within the end-to-end credit lifecycle (marketing/solicitation, underwriting, line management, servicing, loss mitigation, and collections)
  • Collaborating with business partners to understand complex, technical systems, business processes, data structures, and AI/ML modeling methodologies to facilitate effective fair lending analysis
  • Work with affiliate partners to obtain data, including appropriate data scoping and executing quality control measures
  • Summarize in written form the results of statistical analysis
  • Present results of statistical analysis to key partners and leaders in Compliance, the Bank, and Affiliate Management
  • Review new or revised business initiatives to provide fair lending guidance (such as credit risk rules, marketing rules, and model adjustments)
  • Support the ongoing development and activities of the Fair Lending team and perform other duties as assigned, including ad hoc support of regulatory exams and internal audits.

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