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American Express Fraud Investigation Jobs (NOW HIRING)

Analyst-Risk Management

Manhattan, NY · On-site

$65K - $102K/yr

Investigate individual customer complaints and escalations from a bureau reporting standpoint ... About Us At American Express, our culture is built on a 175-year history of innovation, shared ...

At American Express, our culture is built on a 175-year history of innovation, shared values and ... Experience conducting investigations, analyzing complex information, and making risk-based ...

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American Express Fraud Investigation information

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$53

How much do american express fraud investigation jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for american express fraud investigation in the United States is $30.83, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.34 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for an American Express fraud investigation role?

Succeeding in an American Express Fraud Investigation role requires strong analytical skills, attention to detail, and knowledge of financial fraud prevention, typically supported by a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and industry certifications such as CFE (Certified Fraud Examiner) are commonly expected. Excellent communication, critical thinking, and teamwork abilities help professionals collaborate effectively and present investigative findings. These competencies are vital for accurately detecting fraudulent activities, minimizing financial losses, and upholding the company's reputation for security and trust.

What does an American Express fraud investigator do?

A typical day in American Express Fraud Investigation involves reviewing transaction alerts for suspicious activity, analyzing account behavior, and coordinating with other departments to resolve cases. Team members often conduct interviews with cardholders or merchants, prepare detailed reports, and may work alongside law enforcement or legal teams as needed. The role is fast-paced and requires continuous learning to stay ahead of evolving fraud tactics. Collaboration with colleagues is common, creating a supportive team environment focused on risk reduction and customer protection.

What is an American Express fraud investigation?

An American Express Fraud Investigation job involves detecting, analyzing, and preventing fraudulent activities related to credit card transactions. Investigators review suspicious transactions, assess potential fraud risks, and work with law enforcement or internal teams to take appropriate action. They may also communicate with customers to verify transactions and provide assistance in resolving fraud-related issues. Strong analytical skills, attention to detail, and knowledge of fraud detection tools are essential for this role.

How to start a career in American Express Fraud Investigation?

To start a career in American Express Fraud Investigation, candidates typically need a bachelor's degree in criminal justice, finance, or a related field, along with strong analytical and problem-solving skills. Relevant experience in fraud detection, customer service, or security, as well as familiarity with fraud detection tools and software, can be advantageous. Entry-level roles often require attention to detail and the ability to work in a fast-paced environment, with opportunities for advancement through training and certification programs in fraud prevention.
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What are the most commonly searched types of American Express Fraud Investigation jobs?

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What states have the most American Express Fraud Investigation jobs?

States with the most job openings for American Express Fraud Investigation jobs include:

Infographic showing various American Express Fraud Investigation job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 14% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $64,132 per year, or $30.8 per hour.

Campus Undergraduate Summer Internship Program - 2027 Commercial Rating & Underwriting, Credit & Fra

American Express

Sandy, UT • On-site

$24.05/hr

Full-time

Posted 13 days ago


American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

23rd of 150 rated financial services


Job description


Business Unit/Role Specific Info
Credit and Fraud Risk (CFR) is a global function, responsible for making the right credit and fraud risk decisions that uphold operational excellence, drive growth, and accelerate innovation across American Express. CFR combines technology and infrastructure with new computing techniques to make better risk decisions and provide real-time customer communications and fraud servicing.
Commercial Rating and Underwriting (CRU) sits within the Credit and Fraud Risk (CFR) division within American Express. The Commercial Rating and Underwriting (CRU) team plays a critical role in assessing and managing the risk of institutional exposures across all business areas of American Express, and in all regions globally. Credit exposures are primarily generated through corporate and small business card programs, via merchant service relationships where non-delivery risk exists, and among the securities portfolio held for firm-wide liquidity. CRU is led from Salt Lake City with regional teams in New York, London, Singapore, and Sydney.
In addition to determining the internal credit rating which drives the probability of default of each exposure, CRU also calculates the loss given default of these obligors while underwriting card programs. As a bank holding company, American Express must align with the highest global banking standards set by the bank's primary regulator, the Federal Reserve.
Responsibilities
How will you make an impact in this role?
  • Rate and underwrite credit exposures within the assigned region, industry, and business line.
  • Conduct fundamental analysis through a thorough review of:
    • Business operations
    • Financial performance
    • Industry and country risk
  • Utilize outputs from internal and external rating models to support credit decisions.
  • Assess the need for credit extension by evaluating:
    • Relationship profitability
    • Program structures

Qualifications
Minimum Requirements
  • Currently enrolled in a full-time undergraduate degree program (Bachelors)
  • Expected graduation date between December 2027 and June 2028

Preferred Requirements
  • Student working on a bachelor's degree or substantial coursework in finance, accounting, economics, or statistics a plus
  • Understanding of fundamental financial analysis including the ability to review corporate financial documents to determine the ability of the obligor to honor its credit requirements
  • Comfortable with GAAP/IFRS accounting standards, corporate valuation, and forecasting
  • Comfortable with public agency ratings and supporting analysis
  • Understanding of current macroeconomic trends and how to provide recommendations to improve the probability of default (PD) estimation based on the business cycle
  • Experience preparing company-specific and industry-wide credit memorandums
  • Familiarity with global markets (foreign language ability a plus)
  • Confident and persuasive written and verbal communicator

About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counselling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

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