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American Express Concierge Jobs (NOW HIRING)

Collabera

On boarding Manager

Phoenix, AZ

The On boarding Concierge service provides a single point of contact for on boarding a new ... Address any questions from new employees regarding American Express including benefits, payroll ...

Mohegan

Guest Receptionist - Part Time

Uncasville, CT · On-site

$14.50 - $18.75/hr

Processes due-outs and express checkouts daily, and in a timely manner, to ensure maximum ... Assists in other locations throughout Hotel Operations, including Aquai reception and Concierge

Mohegan

$15 - $19.25/hr

Processes due-outs and express checkouts daily, and in a timely manner, to ensure maximum ... Assists in other locations throughout Hotel Operations, including Aquai reception and Concierge

Mohegan

Guest Receptionist - Part Time

Uncasville, CT

$14.50 - $18.75/hr

Processes due-outs and express checkouts daily, and in a timely manner, to ensure maximum ... Assists in other locations throughout Hotel Operations, including Aquai reception and Concierge

Mohegan Sun

Guest Receptionist - Part Time

Uncasville, CT

$14.50 - $18.75/hr

Processes due-outs and express checkouts daily, and in a timely manner, to ensure maximum ... Assists in other locations throughout Hotel Operations, including Aquai reception and Concierge

Career Site

Hospitality Director

Detroit, MI

With a North American footprint, a diverse client portfolio, and a highly trained service team, we ... concierge, and other guest service associates. * Foster a positive team culture focused on ...

Arch Amenities Group

Hospitality Director

Detroit, MI · On-site

With a North American footprint, a diverse client portfolio, and a highly trained service team, we ... concierge, and other guest service associates. * Foster a positive team culture focused on ...

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American Express Concierge information

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How much do american express concierge jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for american express concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the American Express Concierge position, and why are they important?

To thrive as an American Express Concierge, you need excellent customer service abilities, strong organizational skills, and experience in hospitality or luxury services. Familiarity with customer relationship management (CRM) systems, booking platforms, and proprietary Amex tools is often required. Outstanding interpersonal communication, problem-solving, and the ability to anticipate client needs set successful candidates apart. These skills ensure clients receive seamless, personalized assistance that upholds American Express’s reputation for premium service.

How much does American Express pay for work from home?

American Express concierge roles that are work-from-home typically offer salaries ranging from $15 to $25 per hour, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, with some positions offering performance-based bonuses. Exact pay rates can vary based on the specific role and company policies.

What does an Amex Concierge do?

An American Express Concierge provides personalized assistance to cardholders by handling requests such as travel arrangements, restaurant reservations, event tickets, and other lifestyle services. They use communication tools like phone, email, or chat and often require strong customer service skills and knowledge of luxury services. The role involves managing multiple requests efficiently while maintaining high service standards.

How much do Amex concierges make?

American Express concierges typically earn between $40,000 and $60,000 annually, depending on experience and location. They often receive additional benefits such as bonuses and incentives, and strong customer service skills are essential for success in this role.

What is the 2 in 90 rule for American Express?

The 2 in 90 rule for American Express refers to a policy where cardholders can earn bonus points or benefits twice within a 90-day period, encouraging responsible use and maintaining account activity. For American Express concierge roles, understanding such policies helps in providing accurate information and excellent customer service to cardholders.

What are the typical daily responsibilities of an American Express Concierge?

As an American Express Concierge, your day typically involves assisting card members with a wide range of requests, including travel arrangements, event ticket bookings, restaurant reservations, and special occasion planning. You'll work closely with vendors and partners to secure the best experiences for clients, often handling multiple high-priority requests at once. You may also collaborate with other team members to share expertise and collectively manage challenging or complex client needs. Strong time management and multitasking are crucial, as requests can vary greatly throughout the day and require quick, thoughtful responses to meet the high standards of American Express card members.

What is an American Express Concierge job?

An American Express Concierge assists premium cardmembers by providing personalized recommendations, booking travel and dining reservations, securing event tickets, and handling special requests. They offer high-end customer service, ensuring clients have exceptional experiences tailored to their preferences. The role requires strong communication skills, problem-solving abilities, and extensive knowledge of hospitality, travel, and entertainment services.

More about American Express Concierge jobs
What cities are hiring for American Express Concierge jobs? Cities with the most American Express Concierge job openings:
What are the most commonly searched types of American Express Concierge jobs? The most popular types of American Express Concierge jobs are:
What states have the most American Express Concierge jobs? States with the most job openings for American Express Concierge jobs include:
What job categories do people searching American Express Concierge jobs look for? The top searched job categories for American Express Concierge jobs are:
American Express Concierge jobs near you
Infographic showing various American Express Concierge job openings in the United States as of June 2026, with employment types broken down into 5% Locum Tenens, 2% As Needed, 48% Full Time, 10% Part Time, 2% Temporary, and 33% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
On boarding Manager

On boarding Manager

Collabera

Phoenix, AZ

Contractor

Posted 4 days ago

Job description

Company Description

Collabera Inc (Staffing Firm). 

We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's 'Most Admired Companies to work for'.

Job Description
  • Looking for a outgoing personality with a passion for customer service. Ability to keep on top of tracking and executing multiple detailed processes simultaneously.
  • The On boarding Concierge service provides a single point of contact for on boarding a new Technology Employee thereby enabling both hiring leaders and new employees to focus on core development activities.

Key responsibilities include:

  • Manage ITSC and Ariba requests for new equipment
  • Oversee ordering IDs
  • Manage laptop configuration & installation
  • Address any questions from new employees regarding American Express including benefits, payroll, development tools, etc.
Qualifications
  • Exceptional written and verbal communication skills
  • High degree of collaboration and partnership
  • Ability to analyze complex issues and resolve issues lacking clear ownership
  • Strong customer service mindset with ability to remain poised through challenging situations
  • Excellent project management documentation, tracking, and follow-up skills
  • Knowledge of American Express tools and knowledge of Technology tools a plus
  • Background in technology/engineering to be able to interpret/anticipate needs
  • Process improvement experience and ability to drive and measure improvement in vDTC issues
Additional Information

If interested and want to apply, please contact:

Vishwas Jaggi
480-327-0540

Apply