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Guest Experience Team Member Jobs (NOW HIRING)

Dash In

Guest Experience Team Member

La Plata, MD · On-site

$15.50 - $18/hr

Description Position at Dash In Guest Experience Team Member Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience Team ...

Dash-In

Guest Experience Team Member

La Plata, MD · On-site

Guest Experience Team Member Join the Dash In Team as a Guest Experience Team Member! Dash In is more than a convenience store--it's a community-focused brand that's part of the Wills Group family.

Dash In

Guest Experience Team Member

Wilmington, DE · On-site

$15.50 - $18/hr

Guest Experience Team Member Location: Wilmington, DE Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience Team Member! Who ...

Ripken Baseball

Guest Experience Team Member

Sandusky, OH · On-site

$12 - $14/hr

Guest Experience Team Member * Entity : Sports Force Parks * Reports To : Jacob Ireland, Sports Manager * P ay Rate : $12-$14/hr., depending on experience * Location : Sandusky, OH * Anticipated ...

Dash In

Guest Experience Team Member

Wilmington, DE

$15.50 - $18/hr

Guest Experience Team Member Location: Wilmington, DE Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience Team Member! Who ...

Dash In

Guest Experience Team Member

Browns Summit, NC

$15 - $18/hr

Guest Experience Team Member Location: Graham, NC Status: Full-time or Part-time Pay Rate: $15.00-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience Team Member! Who We ...

Dash In

Guest Experience Team Member

New Castle, DE · On-site

$15.50 - $18/hr

Guest Experience Team Member Location: 154 Pulaski Hwy, New Castle, DE Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience ...

Dash In

Guest Experience Team Member

New Castle, DE · On-site

$15.50 - $18/hr

Guest Experience Team Member Location: 154 Pulaski Hwy, New Castle, DE Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience ...

Dash In

Guest Experience Team Member

New Castle, DE

$15.50 - $18/hr

Role: Guest Experience Team Member Location: 154 Pulaski Hwy, New Castle, DE Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest ...

Dash In

Guest Experience Team Member

Greensboro, NC · On-site

$15 - $18/hr

Guest Experience Team Member Location: Graham, NC Status: Full-time or Part-time Pay Rate: $15.00-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience Team Member! Who We ...

Cedar Point

Guest Experience Team Member

Fremont, OH · On-site

$13/hr

Working as a Guest Experience Team Member, you'll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions ...

Cedar Point

Guest Experience Team Member

Sandusky, OH · On-site

$13/hr

Working as a Guest Experience Team Member, you'll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions ...

Dash In

Guest Experience Team Member

Annapolis, MD

$16.50 - $18/hr

Join the Dash In Team as a Guest Experience Team Member in Annapolis, MD ! Who We Are: Dash In is more than a convenience store--it's a community-focused brand that's part of the Wills Group family.

Impact Kitchen

Guest Experience Team Member

New York, NY · On-site

$17/hr

GUEST EXPERIENCE TEAM MEMBER As a Guest Experience Team Member (GETM) you support the Impact Kitchen community by taking orders, serving, preparing a variety of beverages, and setting the hospitality ...

The Wills Group

Guest Experience Team Member

Annapolis, MD · On-site

$12.50 - $15.75/hr

Guest Experience Team Member Position at Dash In in Annapolis, MD! Who We Are: Dash In is more than a convenience store--it's a community-focused brand that's part of the Wills Group family. With ...

Dash In

Guest Experience Team Member

Indian Head, MD · On-site

$15.50 - $18/hr

Join the Dash In Team as a Guest Experience Team Member in Indian Head, MD! Are you ready to join a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family of ...

Dash In

Guest Experience Team Member

Indian Head, MD

$15.50 - $18/hr

Join the Dash In Team as a Guest Experience Team Member in Indian Head, MD! Are you ready to join a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family of ...

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Guest Experience Team Member information

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How much do guest experience team member jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for guest experience team member in the United States is $13.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.38 per hour, depending on experience, location, and employer.

What does a guest experience team member do?

A Guest Experience Team Member is responsible for ensuring that guests have a positive and memorable experience at a business, such as a hotel, restaurant, or entertainment venue. Their duties often include greeting guests, answering questions, assisting with check-ins or reservations, and resolving any issues or concerns. They act as the main point of contact for guests, providing helpful information and personalized service to enhance overall satisfaction. Strong communication and problem-solving skills are essential in this role.

What is the difference between Guest Experience Team Member vs Front Desk Associate?

AspectGuest Experience Team MemberFront Desk Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, entertainment venuesHotels, resorts, hospitality settings
Employer & Industry UsageHospitality, tourism, entertainmentHospitality, travel, lodging
Common Search & ComparisonCustomer service, guest relationsReception, front desk duties

The Guest Experience Team Member and Front Desk Associate roles both focus on guest interactions within the hospitality industry. While they share similar credentials and work environments, the Guest Experience Team Member often emphasizes overall guest satisfaction and engagement, whereas the Front Desk Associate primarily handles check-ins, reservations, and front desk operations. Both roles are essential for delivering excellent guest service but differ slightly in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a guest experience team member?

To thrive as a Guest Experience Team Member, you need strong interpersonal skills, customer service experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation platforms, and basic computer applications is typically required. Outstanding communication, patience, and problem-solving abilities help you stand out in delivering memorable guest interactions. These skills ensure guests feel valued and satisfied, contributing to positive reviews and repeat business.

How does a guest experience team member typically collaborate with other departments to ensure a positive visitor experience?

Guest Experience Team Members often work closely with departments such as facilities, security, and event coordination to address guest needs in real time. They communicate issues or feedback from visitors to the appropriate teams to resolve concerns quickly and improve overall satisfaction. Regular team meetings and daily briefings help align everyone on upcoming events or special requirements, ensuring a seamless experience for guests. This collaborative environment fosters problem-solving and provides valuable exposure to different aspects of the organization, which can be beneficial for career growth.
More about Guest Experience Team Member jobs
What job categories do people searching Guest Experience Team Member jobs look for? The top searched job categories for Guest Experience Team Member jobs are:
Guest Experience Team Member jobs near you
Infographic showing various Guest Experience Team Member job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $28,949 per year, or $13.9 per hour.

Guest Experience Team Member

The Wills Group

Wilmington, DE • On-site

$15.50 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Guest Experience Team Member

Position at Dash In

Role: Guest Experience Team Member

Location: Wilmington, DE

Status: Full-time or Part-time

Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight)

Join the Dash In Team as a Guest Experience Team Member!

Dash In is more than a convenience store—it's a community-focused brand that's part of the Wills Group family. With over 50 locations across the Mid-Atlantic, Dash In combines high-quality food, fuel, and retail services to create a one-stop destination for our guests. From freshly prepared food to top-tier customer service, we aim to redefine what a convenience store can be. We are proud to be Great Place to Work Certified™ and recognized as Fortune's Best Workplace in Retail™, reflecting our commitment to creating an exceptional environment for our team members and guests alike. At Dash In, we believe in responsible leadership, giving back to our communities, and fostering an adventurous spirit in everything we do!

What You'll Do:

  • Deliver Outstanding Service: Assist guests with a smile, manage transactions accurately, and project a positive image of Dash In.
  • Keep Things Stocked: Restock shelves and displays, ensuring products are organized and accessible.
  • Maintain a Pristine Store: Sweep, mop, and clean both the interior and exterior, including restrooms, parking lots, and trash areas.
  • Support the Team: Step in where needed, from cashiering to porter services, to ensure a seamless guest experience.
  • Handle Cash with Care: Follow company policies for accurate cash handling and recording.

What We're Looking For:

  • High School Diploma or GED (or the ability to complete our company-paid GED program)
  • 1 year of retail customer service experience (preferred)
  • Flexibility to work days, nights, overnights, and weekends
  • Authorized to work in the United States and 18 years of age or older
  • Successful completion of background check and drug screening

Ideal Candidates Will Also Have:

  • Active ServSafe certification, or a similar qualification
  • Tech-savviness, including familiarity with POS software

Benefits and Perks:

For Part-Time Employees:

  • 500 LIFE Balance Account: Dash In contributes annually for eligible healthcare expenses.
  • Education: GED completion program for sales associates.

For Full-Time Employees:

  • Paid Time Off: Up to 3 weeks of PTO, including vacation, sick leave, and personal days PLUS 8 holidays with bonus pay and 2 paid service days per year.
  • Education & Development: 100% Tuition reimbursement, development programs, certificate program assistance, and GED completion program.
  • Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
  • Insurance: Pet insurance, basic life insurance, short and long-term disability coverage.
  • Financial Well-being: Employer 401(k) match up to 7%.
  • Perks: Free coffee, fountain beverages, and discounts on fresh food and car washes.
  • Discounts: Exclusive discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

Dash In is an equal opportunity employer and does not discriminate based on age, race, religion, color, disability, sex, sexual orientation, or national origin. Ready to join us? Apply now and be part of our journey! #NSOTM

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