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Guest Experience Team Member Jobs (NOW HIRING)

Guest Experience Team Member Join the Dash In Team and Be Part of Something More Than a Convenience Store Why Dash In? Dash In is more than a convenience store - it's a community-focused brand and ...

Guest Experience Team Member Location: Wilmington, DE Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience Team Member! Who ...

Role: Guest Experience Team Member Location: 154 Pulaski Hwy, New Castle, DE Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest ...

Guest Experience Team Member Location: Wilmington, DE Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience Team Member! Who ...

Working as a Guest Experience Team Member, youll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions ...

Working as a Guest Experience Team Member, youll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions ...

Working as a Guest Experience Team Member, you'll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions ...

Working as a Guest Experience Team Member, youll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions ...

Working as a Guest Experience Team Member, you'll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions ...

Working as a Guest Experience Team Member, you'll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions ...

Working as a Guest Experience Team Member, youll ensure our guests have the best day ever! You'll exceed guest expectations by listening to feedback, providing recovery, and assist with questions ...

Guest Experience Team Member

Elysburg, PA · On-site

$11.50 - $14/hr

Guest Experience ManagerStatus: SeasonalAge:18 years or older SUMMARY The primary purpose of Guest ... guest service, and be an effective member of a team * Excellent organizational skills with ...

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Join the Dash In Team as a Guest Experience Team Member in Annapolis, MD ! Who We Are: Dash In is more than a convenience store-it's a community-focused brand that's part of the Wills Group family.

Description Join the Dash In Team as a Guest Experience Team Member in Indian Head, MD! Are you ready to join a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group ...

Join the Dash In Team as a Guest Experience Team Member in New Castle, DE! Who We Are: Dash In is more than a convenience store-it's a community-focused brand that's part of the Wills Group family.

Join the Dash In Team as a Guest Experience Team Member in Indian Head, MD! Are you ready to join a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family of ...

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Guest Experience Team Member information

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How much do guest experience team member jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for guest experience team member in the United States is $13.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.38 per hour, depending on experience, location, and employer.

What does a guest experience team member do?

A Guest Experience Team Member is responsible for ensuring that guests have a positive and memorable experience at a business, such as a hotel, restaurant, or entertainment venue. Their duties often include greeting guests, answering questions, assisting with check-ins or reservations, and resolving any issues or concerns. They act as the main point of contact for guests, providing helpful information and personalized service to enhance overall satisfaction. Strong communication and problem-solving skills are essential in this role.

What is the difference between Guest Experience Team Member vs Front Desk Associate?

AspectGuest Experience Team MemberFront Desk Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, entertainment venuesHotels, resorts, hospitality settings
Employer & Industry UsageHospitality, tourism, entertainmentHospitality, travel, lodging
Common Search & ComparisonCustomer service, guest relationsReception, front desk duties

The Guest Experience Team Member and Front Desk Associate roles both focus on guest interactions within the hospitality industry. While they share similar credentials and work environments, the Guest Experience Team Member often emphasizes overall guest satisfaction and engagement, whereas the Front Desk Associate primarily handles check-ins, reservations, and front desk operations. Both roles are essential for delivering excellent guest service but differ slightly in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a guest experience team member?

To thrive as a Guest Experience Team Member, you need strong interpersonal skills, customer service experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation platforms, and basic computer applications is typically required. Outstanding communication, patience, and problem-solving abilities help you stand out in delivering memorable guest interactions. These skills ensure guests feel valued and satisfied, contributing to positive reviews and repeat business.

How does a guest experience team member typically collaborate with other departments to ensure a positive visitor experience?

Guest Experience Team Members often work closely with departments such as facilities, security, and event coordination to address guest needs in real time. They communicate issues or feedback from visitors to the appropriate teams to resolve concerns quickly and improve overall satisfaction. Regular team meetings and daily briefings help align everyone on upcoming events or special requirements, ensuring a seamless experience for guests. This collaborative environment fosters problem-solving and provides valuable exposure to different aspects of the organization, which can be beneficial for career growth.
More about Guest Experience Team Member jobs
What job categories do people searching Guest Experience Team Member jobs look for? The top searched job categories for Guest Experience Team Member jobs are:
Infographic showing various Guest Experience Team Member job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $28,949 per year, or $13.9 per hour.

Guest Experience Team Member

Dash In

La Plata, MD • On-site

$15.50 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Dash In rating

7.2

Company rating: 7.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

Guest Experience Team Member
Join the Dash In Team and Be Part of Something More Than a Convenience Store

Why Dash In?
Dash In is more than a convenience store - it's a community-focused brand and part of the Wills Group family. With over 50 locations across the Mid-Atlantic, Dash In is redefining the guest experience through high-quality food, fuel, and top-tier service.
We're proud to be Great Place to Work Certified and named Fortune's Best Workplace in Retail, reflecting our commitment to both team members and the communities we serve.

What You'll Do
As a Guest Experience Team Member, you'll play a key role in creating an outstanding experience for every guest. You'll:
  • Welcome and assist guests with friendly, accurate service
  • Restock shelves and keep displays organized
  • Maintain cleanliness inside and outside the store, including restrooms and parking areas
  • Support across departments - from cashiering to general store upkeep
  • Handle transactions and cash responsibly, following all company policies

Benefits and Perks
Part-Time Team Members Receive:
  • $500 LIFE Balance Account for eligible healthcare expenses
  • GED completion support program
Full-Time Team Members Receive:
  • Up to 3 weeks of paid time off, plus 8 paid holidays and 2 paid service days
  • 100% tuition reimbursement, certificate programs, and professional development
  • Affordable medical, dental, and vision insurance plans
  • Health savings account (HSA) option
  • Basic life insurance, short- and long-term disability coverage
  • Pet insurance
  • 401(k) with employer match up to 7%
  • Discounted fountain drinks, fresh food discounts, and car wash savings
  • Exclusive discounts on travel, theme parks, entertainment, shopping, dining, and wellness

What We're Looking For
  • High school diploma or GED (or willingness to complete our company-paid GED program)
  • At least 1 year of retail or customer service experience preferred
  • Must be 18 years or older and authorized to work in the U.S.
  • Must be available between 6AM and 10PM, including weekends
  • Ability to pass background check and drug screening
  • ServSafe certification and tech-savviness are a plus

Be a Part of Our Story
If you're ready to join a team that values community, growth, and service, apply now to become a Guest Experience Team Member in Waldorf, MD. We look forward to meeting you.

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