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Guest Experience Team Member Jobs (NOW HIRING)

Dash-In

Guest Experience Team Member

New Castle, DE · On-site

Guest Experience Team Member Role: Guest Experience Team Member Location: 154 Pulaski Hwy, New Castle, DE Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the ...

Dash-In

Guest Experience Team Member

Newark, DE · On-site

Guest Experience Team Member Role: Guest Experience Team Member Location: 154 Pulaski Hwy, New Castle, DE Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the ...

The Wills Group

Guest Experience Team Member

Graham, NC · On-site

$15 - $18/hr

Guest Experience Team Member Position at Dash In Role: Guest Experience Team Member Location: Graham, NC Status: Full-time or Part-time Pay Rate: $15.00-$18.00 per hour (+$1/hr. overnight) Join the ...

The Wills Group

Guest Experience Team Member

La Plata, MD · On-site

$15.50 - $18/hr

Guest Experience Team Member Position at Dash In Guest Experience Team Member Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest ...

Dash In

Guest Experience Team Member

Wilmington, DE · On-site

$15.50 - $18/hr

Guest Experience Team Member Location: Wilmington, DE Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience Team Member! Who ...

Dash In

Guest Experience Team Member

La Plata, MD · On-site

$15.50 - $18/hr

Description Position at Dash In Guest Experience Team Member Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience Team ...

Dash-In

Guest Experience Team Member

La Plata, MD · On-site

Guest Experience Team Member Join the Dash In Team as a Guest Experience Team Member! Dash In is more than a convenience store--it's a community-focused brand that's part of the Wills Group family.

Dash In

Guest Experience Team Member

Wilmington, DE

$15.50 - $18/hr

Guest Experience Team Member Location: Wilmington, DE Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience Team Member! Who ...

Ripken Baseball

Guest Experience Team Member

Sandusky, OH · On-site

$12 - $14/hr

Guest Experience Team Member * Entity : Sports Force Parks * Reports To : Jacob Ireland, Sports Manager * P ay Rate : $12-$14/hr., depending on experience * Location : Sandusky, OH * Anticipated ...

Dash In

Guest Experience Team Member

Wilmington, DE · On-site

$15.50 - $18/hr

Guest Experience Team Member Location: Wilmington, DE Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience Team Member! Who ...

Dash In

Guest Experience Team Member

New Castle, DE · On-site

$15.50 - $18/hr

Guest Experience Team Member Location: 154 Pulaski Hwy, New Castle, DE Status: Full-time or Part-time Pay Rate: $15.50-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience ...

Dash In

Guest Experience Team Member

Greensboro, NC · On-site

$15 - $18/hr

Guest Experience Team Member Location: Graham, NC Status: Full-time or Part-time Pay Rate: $15.00-$18.00 per hour (+$1/hr. overnight) Join the Dash In Team as a Guest Experience Team Member! Who We ...

Chick-fil-A

Guest Experience Team Member

Milford, OH

$13.50 - $15.50/hr

Guest Experience Team Member - Chick-fil-A Are you friendly, enthusiastic, and genuinely enjoy serving guests? Do you want to work in a fun and positive environment? If so, we have an exciting ...

Impact Kitchen

Guest Experience Team Member

New York, NY · On-site

$17/hr

GUEST EXPERIENCE TEAM MEMBER As a Guest Experience Team Member (GETM) you support the Impact Kitchen community by taking orders, serving, preparing a variety of beverages, and setting the hospitality ...

Dash In

Guest Experience Team Member

Annapolis, MD · On-site

$16.50 - $18/hr

Description Join the Dash In Team as a Guest Experience Team Member in Annapolis, MD ! Who We Are: Dash In is more than a convenience store-it's a community-focused brand that's part of the Wills ...

Dash In

Guest Experience Team Member

Wilmington, DE · On-site

$15.50 - $18/hr

Join the Dash In Team as a Guest Experience Team Member in New Castle, DE! Who We Are: Dash In is more than a convenience store-it's a community-focused brand that's part of the Wills Group family.

Dash In

Guest Experience Team Member

Indian Head, MD · On-site

$15.50 - $18/hr

Join the Dash In Team as a Guest Experience Team Member in Indian Head, MD! Are you ready to join a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family of ...

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Guest Experience Team Member information

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$8

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$17

How much do guest experience team member jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for guest experience team member in the United States is $13.92, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.38 per hour, depending on experience, location, and employer.

What does a guest experience team member do?

A Guest Experience Team Member is responsible for ensuring that guests have a positive and memorable experience at a business, such as a hotel, restaurant, or entertainment venue. Their duties often include greeting guests, answering questions, assisting with check-ins or reservations, and resolving any issues or concerns. They act as the main point of contact for guests, providing helpful information and personalized service to enhance overall satisfaction. Strong communication and problem-solving skills are essential in this role.

What is the difference between Guest Experience Team Member vs Front Desk Associate?

AspectGuest Experience Team MemberFront Desk Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, entertainment venuesHotels, resorts, hospitality settings
Employer & Industry UsageHospitality, tourism, entertainmentHospitality, travel, lodging
Common Search & ComparisonCustomer service, guest relationsReception, front desk duties

The Guest Experience Team Member and Front Desk Associate roles both focus on guest interactions within the hospitality industry. While they share similar credentials and work environments, the Guest Experience Team Member often emphasizes overall guest satisfaction and engagement, whereas the Front Desk Associate primarily handles check-ins, reservations, and front desk operations. Both roles are essential for delivering excellent guest service but differ slightly in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as a guest experience team member?

To thrive as a Guest Experience Team Member, you need strong interpersonal skills, customer service experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation platforms, and basic computer applications is typically required. Outstanding communication, patience, and problem-solving abilities help you stand out in delivering memorable guest interactions. These skills ensure guests feel valued and satisfied, contributing to positive reviews and repeat business.

How does a guest experience team member typically collaborate with other departments to ensure a positive visitor experience?

Guest Experience Team Members often work closely with departments such as facilities, security, and event coordination to address guest needs in real time. They communicate issues or feedback from visitors to the appropriate teams to resolve concerns quickly and improve overall satisfaction. Regular team meetings and daily briefings help align everyone on upcoming events or special requirements, ensuring a seamless experience for guests. This collaborative environment fosters problem-solving and provides valuable exposure to different aspects of the organization, which can be beneficial for career growth.
More about Guest Experience Team Member jobs
What job categories do people searching Guest Experience Team Member jobs look for? The top searched job categories for Guest Experience Team Member jobs are:
Guest Experience Team Member jobs near you
Infographic showing various Guest Experience Team Member job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $28,949 per year, or $13.9 per hour.

Guest Experience Team Member

Earls Kitchen + Bar

Miami, FL • On-site

Other

Re-posted 10 days ago

Earls Kitchen + Bar rating

6.3

Company rating: 6.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

We are looking for a hospitable Guest Experience Team Member to elevate our front door. You'll own the flow of the restaurant while building meaningful relationships with guests and creating personalized experiences that keep our regulars coming back. You see hospitality as a craft and bring a strong sense of ownership, consistency, and pride to every guest interaction, setting the tone for every visit.
Benefits:
Flexible scheduling to support work/life balance
• Employee discount
• Leadership programs
• In-house hospitality and culinary training programs
• Mentorship programs
• Career development and opportunity for advancement
• Extended Health Benefits (after 1 year of service and upon meeting qualifying factors)
• Direct Deposit
• Discounted Employee Parking
Responsibilities:
Act as a roaming Maitre D', moving between the host stand and dining room to connect with guests, support service flow, and elevate the overall experience
• Shape the guest experience through thoughtful, consistent guest touchpoints
• Manage reservations, seating flow, wait times, and table turns to maximize both service execution and operational efficiency
• Build relationships with regular guests, recognizing preferences and creating personalized moments
• Use guest interaction and reservation technologies such as OpenTable, Skip the Dishes, DoorDash, and more
• Communicate clearly and confidently with servers, bartenders, culinary teams, and leadership to ensure seamless service
• Handle guest needs and concerns in the moment with professionalism, empathy, and sound judgment
Qualifications:
Previous experience in a guest-focused hospitality environment
• A passion and commitment to hospitality, teamwork, fun and the guest experience
• A commitment to fostering a supportive and engaging experience for your team members and guests
• A willingness to learn and an openness to feedback, coaching, and mentorship
• The ability to legally work in the USA
Apply Now!
Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome.
All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.

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