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Ambulance Dispatch Jobs in Riverside, CA (NOW HIRING)

Lynch EMS

EMS Dispatcher / Call-Taker

Anaheim, CA · On-site

$18 - $24/hr

Dispatching appropriate resources to requests for medical transportation in a timely manner ... closest ambulance receiving hospitals and routing options as necessary. * Maintains customer ...

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All JobsAmbulance Dispatch JobsAmbulance Dispatch Jobs in Riverside, CA

Ambulance Dispatch information

See Riverside, CA salary details

$31.3K

$65.6K

$108K

How much do ambulance dispatch jobs pay per year?

As of Aug 7, 2026, the average yearly pay for ambulance dispatch in Riverside, CA is $65,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,100.00 and $74,600.00 per year, depending on experience, location, and employer.

What is an ambulance dispatcher?

Ambulance dispatchers, also known as emergency medical dispatchers or 911 operators, are professionals who receive emergency calls and coordinate the dispatch of ambulances and other emergency medical services. They assess the urgency of each call, gather critical information from callers, and provide pre-arrival instructions when necessary. Their role is vital in ensuring that the appropriate medical teams reach people in need as quickly as possible, often making life-saving decisions under pressure.

What are the key skills and qualifications needed to thrive as an ambulance dispatcher, and why are they important?

To thrive as an Ambulance Dispatcher, you need strong communication skills, quick decision-making abilities, and knowledge of emergency response protocols, typically supported by a high school diploma and sometimes additional emergency dispatch certification. Familiarity with computer-aided dispatch (CAD) systems, emergency medical dispatch (EMD) software, and radio communication equipment is essential. Outstanding multitasking, stress management, and empathy help dispatchers provide calm, clear instructions and support to callers and responders. These skills and qualities are crucial for ensuring rapid, accurate emergency response and the safety of both patients and first responders.

Is it hard to get hired as an ambulance dispatch?

Getting hired as an ambulance dispatch typically requires good communication skills, the ability to handle stressful situations, and often a high school diploma or equivalent. Employers may also require certification in emergency medical dispatch or related training, and some positions prefer previous experience in emergency services or call centers.

What are some common challenges faced by ambulance dispatchers, and how can candidates prepare to handle them?

Ambulance dispatchers often face high-pressure situations where they must quickly assess emergencies, prioritize calls, and coordinate with multiple teams. Handling stressful scenarios, making fast decisions with limited information, and maintaining clear communication are key challenges. Candidates can prepare by developing strong multitasking and active listening skills, as well as familiarizing themselves with dispatch protocols and emergency response systems. Regular training and stress management techniques can also be beneficial for long-term success in this role.

Is it hard to be an ambulance dispatcher?

Ambulance dispatching is a demanding job that requires strong communication skills, the ability to stay calm under pressure, and knowledge of emergency protocols. It often involves shift work, multitasking, and quick decision-making, making it challenging but manageable with proper training and experience.

What is the difference between Ambulance Dispatch vs Emergency Medical Dispatcher?

AspectAmbulance DispatchEmergency Medical Dispatcher
CertificationsCPR, Emergency Medical Dispatch Certification (optional)Emergency Medical Dispatcher Certification, CPR
Work EnvironmentDispatch centers, ambulance servicesDispatch centers, emergency call centers
Employer & IndustryAmbulance services, hospitalsPublic safety agencies, emergency response centers
Primary RoleCoordinate ambulance deploymentAssess medical emergencies, provide pre-arrival instructions

Ambulance Dispatch focuses on coordinating ambulance deployment, while Emergency Medical Dispatch involves assessing medical emergencies and guiding callers with pre-arrival instructions. Both roles require similar certifications and work in dispatch centers, but their primary responsibilities differ in scope and focus.

What are popular job titles related to Ambulance Dispatch jobs in Riverside, CA? For Ambulance Dispatch jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Ambulance Dispatch jobs in Riverside, CA look for? The top searched job categories for Ambulance Dispatch jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Ambulance Dispatch jobs? Cities near Riverside, CA with the most Ambulance Dispatch job openings:
Ambulance Dispatch jobs near you
Infographic showing various Ambulance Dispatch job openings in Riverside, CA as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $65,609 per year, or $31.5 per hour.

EMS Dispatcher / Call-Taker

Lynch EMS

Anaheim, CA • On-site

$18 - $24/hr

Full-time

Re-posted 21 days ago

Job description

Job Type
Full-time
Description
PRIMARY FUNCTION
Reports directly to the Communications Supervisor. Under the direction of the Communications Supervisor, performs as a dispatcher coordinating the timely responses to requests for medical assessment and transportation.
PRINCIPLE DUTIES AND RESPONSIBILITIES
  • Dispatching appropriate resources to requests for medical transportation in a timely manner.
  • Determining the correct level of service and equipment needed for patients depending on condition at time service is requested and verifying all information input by Call Taking Representative presents as accurate.
  • Responding to field crew members via radio, telephone and push-to-talk technologies.
  • Keeps an accurate record of location and status of all staffed ambulances in the CAD system.
  • Assist field crews with determining addresses, closest ambulance receiving hospitals and routing options as necessary.
  • Maintains customer relationships by reporting any instance of change from originally scheduled transportation to the caller. This includes running late to scheduled calls, reroutes/ destination changes due to saturated Emergency Rooms or patient condition, etc.
  • Serve as a back-up Call Taking Representative and follow all outlined principle duties and responsibilities of the Call Taking Representative.
  • Report all customer complaints and unusual occurrences to the Communications Supervisor immediately, as well as follow the appropriate process for Management Team notification.
  • Abides by all company and department policies, procedures and processes and reports any instances of deviation from policies, procedures, and processes to the Communications Supervisor as appropriate.
  • Shall at all times act in a highly professional manner. The Dispatcher is an important representative of the organization and should at all times display the highest of quality skills, abilities, and attitude.
  • Assist and/or participate in the job orientation of all newly hired Operations and Communications personnel.
  • Work continually with all departments to create harmony and improve morale within the organization.
  • Shall perform other duties and tasks as directed by the Communications Supervisor and/ or Director of Operations.

Requirements
MINIMUM QUALIFICATIONS
  • High School Graduate or equivalent
  • Current California Driver's License
  • CPR for the Healthcare Provider certification (Training provided as needed)
  • Emergency Telecommunicator certification or EMT or Paramedic (ETC training provided as needed)
  • Excellent customer service interpersonal, written and verbal communication skills
  • Strong ability to multi-task and maintain composure and decision making skills during times of great stress
  • Experience as an EMT is highly preferred.

PHYSICAL REQUIREMENTS
  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance; kneel, crouch.

Affirmative Action/EEOC/ADA
  • Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.

Salary Description
$18 - $24 / hour

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