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Amazon Telehealth Jobs (NOW HIRING)

CareTalk Health

Patient Support Specialist (Remote)

$17/hr

Experience in telehealth, medical office or remote care delivery * Familiarity with HIPAA and ... Use Google Chrome with Amazon Workspaces (regardless of computer type). • Video Capability ...

WorkWhile

Engineering Manager

New York, NY · On-site

$250K - $270K/yr

Workers benefit from same-day pay, free telehealth services, upskilling, and the ability to choose ... Engineering @ WorkWhile * We're a small and mighty team with senior engineers from Airbnb, Amazon ...

LifeMD

Warehouse Associate

Lancaster, PA · On-site

$20 - $22/hr

About Us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Kitting/preparing inventory needs for the pharmacy and Amazon * Any other duties assigned by a ...

LifeMD

Warehouse Associate

Lancaster, PA

$20 - $22/hr

About Us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Kitting/preparing inventory needs for the pharmacy and Amazon * Any other duties assigned by a ...

LifeMD

Warehouse Associate

Lancaster, PA · On-site

$20 - $22/hr

About Us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Kitting/preparing inventory needs for the pharmacy and Amazon * Any other duties assigned by a ...

LifeMD

Warehouse Associate

Lancaster, PA · On-site

$20 - $22/hr

About Us LifeMD is a leading provider of virtual primary care, telehealth, and specialized ... Kitting/preparing inventory needs for the pharmacy and Amazon * Any other duties assigned by a ...

AE Perkins

Customer Advocate

Dallas, TX · On-site +1

$21/hr

Experience with CRM platforms and cloud-based tools (e.g., Zendesk, Amazon Connect). (Intermediate ... Telescope Health (telehealth) through Accresa * Intellect (mental health) application * Employee ...

AE Perkins

Customer Advocate

Dallas, TX

$21/hr

Experience with CRM platforms and cloud-based tools (e.g., Zendesk, Amazon Connect). (Intermediate ... Telescope Health (telehealth) through Accresa * Intellect (mental health) application * Employee ...

AE Perkins

Customer Advocate

Dallas, TX · Remote

$21/hr

Experience with CRM platforms and cloud-based tools (e.g., Zendesk, Amazon Connect). (Intermediate ... Telescope Health (telehealth) through Accresa * Intellect (mental health) application * Employee ...

Mira Mace

Supervising Physician (MD/DO)

Telehealth Physician (MD/DO, Remote) Location: United States Location Type: Remote Employment Type ... Amazon, along with serial startup experience ranging from early bootstrapped ventures to Series D ...

AE Perkins

Customer Advocate

$21/hr

Experience with CRM platforms and cloud-based tools (e.g., Zendesk, Amazon Connect). (Intermediate ... Telescope Health (telehealth) through Accresa * Intellect (mental health) application * Employee ...

Construction Forms Inc

UPS Shipper

Grand Prairie, TX · On-site

$14.50 - $17.50/hr

... WorldShip, Amazon Seller Central or similar e-commerce platforms, and an internal ERP system ... Telehealth Program (Includes Mental Health & Dermatology) Pet Insurance Identity Theft Insurance ...

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Amazon Telehealth information

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How much do amazon telehealth jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for amazon telehealth in the United States is $115.14, according to ZipRecruiter salary data. Most workers in this role earn between $101.92 and $153.12 per hour, depending on experience, location, and employer.

What is an Amazon Telehealth?

An Amazon Telehealth job involves providing virtual healthcare services, such as remote patient consultations, medical advice, and care coordination through Amazon's telehealth platform. These roles may include positions for doctors, nurse practitioners, therapists, or customer support specialists assisting with healthcare-related inquiries. Employees use technology to connect with patients, ensuring accessibility and convenience for healthcare services. Responsibilities vary depending on the role but typically focus on delivering high-quality virtual care.

What does an Amazon Telehealth professional do?

A typical day as an Amazon Telehealth professional involves conducting virtual consultations, assessing patient needs, documenting care in electronic health records, and collaborating with other medical team members to coordinate follow-up care. You’ll primarily work remotely, communicating with patients via secure video or chat platforms, which allows flexibility and a technology-driven workflow. Team meetings and ongoing training sessions are common to keep you current with Amazon’s protocols and telehealth best practices. The role emphasizes autonomy, adaptability, and a commitment to providing high-quality patient care in a fast-paced, innovative environment.

What are the key skills and qualifications needed to thrive in the Amazon Telehealth position?

To thrive in an Amazon Telehealth role, you need a background in healthcare or clinical services, familiarity with telemedicine practices, and appropriate professional licensure (such as RN, NP, or MD, depending on the position). Experience with telehealth platforms, electronic health record (EHR) systems, and digital communication tools is typically required. Outstanding communication, problem-solving skills, and the ability to build rapport with patients remotely are key soft skills. These capabilities ensure effective, high-quality care delivery in a virtual setting while meeting Amazon’s standards for efficiency and customer satisfaction.

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Cities with the most Amazon Telehealth job openings:

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Amazon Telehealth jobs near you
Infographic showing various Amazon Telehealth job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $239,485 per year, or $115.1 per hour.

Patient Support Specialist (Remote)

CareTalk Health

Remote

$17/hr

Full-time

Posted 6 days ago

Job description

Job Title: Patient Support Specialist - Remote
Location: Remote - United States
Employment Type: FT W2
Compensation: $17 per hour
CareTalk Health
CareTalk Health is a fully remote, nationwide virtual medical practice. We partner with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps, reaching members wherever they are. We believe virtual care isn't a compromise - it's care delivered the way patients actually want it. Our job is to make that experience simple, reliable, and human.
About the Role
We are seeking Patient Support Specialists (PSS) who are the first point of contact for patients in our virtual clinic and play a critical role in ensuring smooth, timely, and high-quality care delivery. The PSS is the starting point of the virtual care experience. They contact scheduled patients, confirm readiness for the visit, and seamlessly coordinate the handoff to the care team. By ensuring smooth patient flow, the PSS plays a critical role in maintaining patient satisfaction, keeping the clinical schedule on track, and delivering an exceptional virtual care experience.
We are hiring for multiple full-time positions. All opportunities are fully remote. The hours are Monday-Friday 9-6pm EST, compensated at a rate of $17 per hour.
What You'll Do
Key Responsibilities
Care Team Coordination
  • Serve as the central coordinator for multiple care teams at once, ensuring patients are connected with the right clinician at the right time.
  • Drive patient engagement by keeping the flow of visits moving smoothly across several concurrent schedules.
  • Transfer patients to the appropriate care team members using call handling tools and provide real-time intake information.
  • Notify the RN when a patient is ready, track the status of each visit, and anticipate next steps to prevent delays.
  • Monitor call activity across teams and proactively support timely handoffs from RN to provider.
  • Escalate scheduling conflicts, clinical concerns, or patient-related issues promptly to protect care quality and efficiency.

Patient Intake and Check-In
  • Initiate outbound calls to scheduled patients to confirm appointments, verify identity, and ensure readiness for the visit.
  • Conduct pre-visit intake, including review of demographics, consent, and any required pre-screening questions.
  • Perform technology checks when appropriate (e.g., audio, video readiness) to prevent delays during the visit.
  • Set a professional, welcoming tone that builds trust and positions the patient for a positive care experience.
  • Take inbound calls to assist patients with questions about their visit, scheduling, or technical navigation.

Communication and Documentation
  • Maintain accurate documentation of patient outreach, intake, call routing, and handoff activities in the designated system(s).
  • Provide real-time updates to the clinical team on patient status and any scheduling adjustments.
  • Support patient satisfaction by answering questions or redirecting concerns to the appropriate resource.

Technical Navigation & Support
  • Use tools to route patients per clinical workflow.
  • Troubleshoot minor technical issues (e.g., patient audio or video) and escalate as needed.
  • Communicate with patients and care team members via internal chat or phone to coordinate activities.

Required
  • Experience in a healthcare or customer service setting required
  • Strong digital fluency and comfort with navigating multiple platforms (Zoom, Teams, EHR/CRM tools)
  • Excellent interpersonal and communication skills
  • Ability to multitask, prioritize, and maintain calm in a fast-paced virtual environment

Preferred
  • Experience in telehealth, medical office or remote care delivery
  • Familiarity with HIPAA and patient privacy regulations
  • Bilingual in English and Spanish (or other language) is a plus

Work Environment
This is a remote position and may be "on camera" at any time. The Patient Support Specialist will work from a home office, requiring reliable internet connectivity and a secure, private workspace.
Technical Requirements:
• Computer: Windows or Apple Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones) Must have at least Windows 10 or MacOS 13.
• Headphones: Wired headphones required for optimal audio quality.
• Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router. Must have an ethernet cable connecting computer directly into router
• Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type).
• Video Capability Required: Required for video calls. (Webcam) Laptops will come with a built in webcam which is fine. If it doesn't you'll need to get one.
• Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users.
Why CareTalk Health
CareTalk Health is a fast-growing telehealth organization that delivers high-quality virtual care at scale. This role offers the opportunity to shape contractor operations, influence performance outcomes, and support innovative care models across a nationwide clinical workforce.
CareTalk Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
California applicants: Please review our California Applicant Privacy Notice at Collection before applying. The notice explains the categories of personal information we collect, how we use and retain it, whether we sell or share it, and your privacy rights under California law: https://caretalkhealth.com/california-privacy-notice.

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