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Amazon Telehealth Jobs (NOW HIRING)

CareTalk Health

Medical Assistant (Remote, W2)

$25/hr

Proficiency in using telehealth platforms and virtual communication tools. * Strong communication ... Use Google Chrome with Amazon Workspaces (regardless of computer type). * Webcam: A webcam is ...

Immortals

Technical Program Manager

$132K - $170K/yr

This includes telehealth and prescription product launches, biomarker and wearable platform work ... Big-company program rigor (Meta/Amazon/Google-scale) that you've since applied, or want to apply at ...

OpenLoop Health, Inc

Director, AI Technologies

Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market ... Familiarity with AWS AI/ML services (SageMaker, Bedrock, Amazon Connect AI capabilities)

OpenLoop Health, Inc

Patient Experience Specialist II

$19.25 - $26/hr

Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market ... Proficiency with Slack, Zoho (or other CRM/ticketing systems), EMRs, Amazon Connect, and online ...

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How much do amazon telehealth jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for amazon telehealth in the United States is $115.14, according to ZipRecruiter salary data. Most workers in this role earn between $101.92 and $153.12 per hour, depending on experience, location, and employer.

What is an Amazon Telehealth?

An Amazon Telehealth job involves providing virtual healthcare services, such as remote patient consultations, medical advice, and care coordination through Amazon's telehealth platform. These roles may include positions for doctors, nurse practitioners, therapists, or customer support specialists assisting with healthcare-related inquiries. Employees use technology to connect with patients, ensuring accessibility and convenience for healthcare services. Responsibilities vary depending on the role but typically focus on delivering high-quality virtual care.

What does an Amazon Telehealth professional do?

A typical day as an Amazon Telehealth professional involves conducting virtual consultations, assessing patient needs, documenting care in electronic health records, and collaborating with other medical team members to coordinate follow-up care. You’ll primarily work remotely, communicating with patients via secure video or chat platforms, which allows flexibility and a technology-driven workflow. Team meetings and ongoing training sessions are common to keep you current with Amazon’s protocols and telehealth best practices. The role emphasizes autonomy, adaptability, and a commitment to providing high-quality patient care in a fast-paced, innovative environment.

What are the key skills and qualifications needed to thrive in the Amazon Telehealth position?

To thrive in an Amazon Telehealth role, you need a background in healthcare or clinical services, familiarity with telemedicine practices, and appropriate professional licensure (such as RN, NP, or MD, depending on the position). Experience with telehealth platforms, electronic health record (EHR) systems, and digital communication tools is typically required. Outstanding communication, problem-solving skills, and the ability to build rapport with patients remotely are key soft skills. These capabilities ensure effective, high-quality care delivery in a virtual setting while meeting Amazon’s standards for efficiency and customer satisfaction.

Does Amazon Telehealth offer telehealth for employees?

Amazon Telehealth, as a role or service within Amazon, typically provides telehealth benefits to eligible employees, including access to virtual healthcare services. These benefits often include remote consultations with healthcare providers and may require enrollment through Amazon's benefits portal. Availability and coverage details can vary based on employment status and location.
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Amazon Telehealth jobs near you
Infographic showing various Amazon Telehealth job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $239,485 per year, or $115.1 per hour.

Telehealth Medical Coder - CRC Required - Remote

CareTalk Health

Remote

$19.25 - $25.50/hr

Full-time

Posted 19 days ago

Job description

Job Title: Medical Coder - Virtual Clinic (AWV & HEDIS Gap Closure) - Remote
Location: Remote - United States
Employment Type: FT W2
**CRC Certified Medical Coder needed to support Medicare Annual Wellness Visits (AWVs), HEDIS gap closure, and virtual care documentation. 100% Remote.
CareTalk Health
CareTalk Health is a virtual medical practice that specializes in Clinical Process Outsourcing (CPO). We partner with healthcare organizations to build and manage patient and member populations.
About the Role
The Medical Coder is responsible for accurate and compliant coding of telehealth encounters, with a primary focus on Medicare Annual Wellness Visits (AWVs) and HEDIS gap-closure services. This role ensures proper assignment of ICD-10, CPT, and HCPCS codes, supports quality-measure capture, and maintains compliance with CMS, HEDIS, and payer-specific requirements.
Schedule: Monday-Friday 9-5:30pm EST
What You'll Do
What We're Looking For
Key Responsibilities
1) Develop and implement a compliant coding program in collaboration with CTH leadership to support accurate billing practices, audit readiness, and regulatory compliance.
2) Encounter Coding and Review
  • Assign appropriate ICD-10-CM diagnosis codes based on provider documentation.
  • Code CPT/HCPCS services for:
    • Initial AWV (G0438)
    • Subsequent AWV (G0439)
  • Ensure telehealth modifiers and place-of-service codes are correct.

3) HEDIS Gap-Closure Coding
  • Validate coding for HEDIS measures including CBP, EED, SPC, SUPD, OMW, BCS, GSD, KED, and COL.
  • Confirm diagnosis and procedure codes support measure closure.
  • Flag incomplete or non-compliant documentation.

4) Documentation Audit
  • Review charts for missing ICD-10 codes, incomplete AWV elements, and unsupported diagnoses.
  • Provide feedback to providers and nursing staff on documentation deficiencies.

5) Compliance and Quality Assurance
  • Ensure adherence to CMS, HEDIS, and telehealth coding guidelines.
  • Participate in internal coding audits and quality reviews.

6) Provider and Staff Support
  • Serve as a coding resource for providers, nurses, and quality teams.
  • Assist with coding education and documentation improvement.

Key Performance Indicators (KPIs)
  • Coding accuracy rate ≥95%
  • Charts coded within 24-48 hours
  • Denial rate related to coding errors
  • HEDIS gap closure supported by accurate coding

Required
  • CRC Certification
  • Minimum 2 years outpatient or telehealth coding experience
  • Experience with Medicare AWV and HEDIS measures
  • Familiarity with telehealth billing rules

Preferred
  • Medicare Advantage or risk-adjustment experience
  • Experience in a virtual or high-volume clinic
  • Knowledge of CCM, RTM, or APCM programs

Core Competencies
  • Strong CMS and HEDIS coding knowledge
  • Attention to detail and compliance
  • Independent remote work capability
  • Strong communication with clinical teams

Technical Requirements:
• Computer: Windows or Apple Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones) Must have at least Windows 10 or MacOS 13.
• Headphones: Wired headphones required for optimal audio quality.
• Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router. Must have an ethernet cable connecting computer directly into router
• Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type).
• Video Capability Required: Required for video calls. (Webcam) Laptops will come with a built in webcam which is fine. If it doesn't you'll need to get one.
• Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users.
Why CareTalk Health
CareTalk Health is a fast-growing telehealth organization that delivers high-quality virtual care at scale. This role offers the opportunity to shape contractor operations, influence performance outcomes, and support innovative care models across a nationwide clinical workforce.
CareTalk Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
California applicants: Please review our California Applicant Privacy Notice at Collection before applying. The notice explains the categories of personal information we collect, how we use and retain it, whether we sell or share it, and your privacy rights under California law: https://caretalkhealth.com/california-privacy-notice.

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